Socorro Wellness & Rehabilitation

In the surveyor’s words

From the most serious findings on record at Socorro Wellness & Rehabilitation, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF585Jul 10, 2026

  Based on record review, and interviews, the facility failed to maintain evidence demonstrating the result of all grievances for a period of no less than 3 years from the issuance of the grievance decision. This has the potential to affect all 54 residents in the facility (residents were identified by the resident matrix provided by the DON on 07/09/26). If the facility does not maintain grievance evidence, then residents' concerns could go without resolution leaving residents feeling frustration and helpless. The findings are: A. Record review of the facility's Grievances/Complaints Policy dated August 2020 revealed the following:1. The disposition of all written grievances and/or complaints is recorded on the Resident Grievance/Complaint Log.2. […]

• No harm, potential for more than minimal, widespreadF725Jul 10, 2026

  Based on observation, record review, and interview, the facility failed to maintain sufficient nursing staffing to ensure the highest practicable physical, mental, and psychosocial well-being of each resident. This failure has the potential to affect all 54 residents (residents were identified by the resident census list provided by the DON on 07/09/26). This deficient practice could likely result in residents not receiving the care and service needed while in the facility. The findings are: A. Record review of the Call Light-Use of Policy revised date January 2026 revealed the following:1. Ensures that all residents have consistent access to a working call light. 2. […]

• No harm, potential for more than minimal, widespreadF761Dec 16, 2025

  Based on observation and interview, the facility failed to properly store medications, which could affect all 59 residents in the facility (Residents were identified by the resident matrix provided by the ADON on 12/09/25), when they failed to: 1. Ensure medications were not expired in the medication room. 2. Ensure medications were not expired in the electronic medication management dispensing machine. This deficient practice could likely result in residents obtaining medications that are no longer effective, resulting in adverse side effects. The findings are: A. On 12/11/25 at 11:32 AM, during an observation of the medication room, revealed the following: 1. Medication Storage Cabinets a. One (1) bottle of Daily Multivitamin tablets with an expiration date of 08/2025. b. […]

• No harm, potential for more than minimal, widespreadF851Dec 16, 2025

  Based on record review and interview, the facility failed to submit direct care staffing information to the federal agency overseeing certification for long term care facilities for Quarter #4 (July 1, 2024-September 30, 2024). This has the potential to affect all 59 residents in the facility, (residents were identified by the Resident Matrix provided by the ADON on (12/08/25). This deficient practice could likely result in inaccurate direct care staffing information for residents/facility. The findings are:A. […]

• No harm, potential for more than minimal, widespreadF812Aug 29, 2024

  Based on observation and interview, the facility failed to store food and spices in accordance with professional standards of food service safety for all 43 residents (residents were identified on the resident census provided by the Administrator on [DATE]) who ate food prepared in the kitchen when they failed to: 1. Label open food in the refrigerator. 2. Properly seal open food in the refrigerator. 3. Ensure spices were labeled with open dates. 4. Remove expired seasoning. These deficient practices could likely lead to foodborne illnesses. The findings are: A. On [DATE] at 11:54 AM, during an observation of the kitchen, a bag of chicken nuggets was opened and did not have an open date. The bag of chicken nuggets was not properly sealed. […]