Smoky Mountain Health and Rehabilitation Center
Pigeon Forge, Tennessee · CCN 445382
20 surveys since 2011. The first finding at harm level was recorded in 2015.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 74
- Surveys
- 20
- Harm or worse
- 18
- Immediate jeopardy
- 9
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Limited Liability company
- Chain
- CCH HEALTHCARE
- County
- Sevier · rural
- Medicare-certified since
- 1996
CMS ratings
- Overall
- 1
- Health inspection
- 2
- Staffing
- 1
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 86 for-profit facilities of 100–127 beds in Tennessee.
Last survey on record
Jun 21, 2024
871 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.45 | 3.58 |
| Registered-nurse hours per resident day | 0.47 | — |
| Annual nurse turnover | 70.1% | 48.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $61,180 across 2 penalties
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J212.5% | K— | L— |
| Actual harm | G212.5% | H— | I— |
| No harm, potential for more than minimal | D743.8% | E425.0% | F16.3% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6002×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F7252×
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- F5781×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F5841×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
In the surveyor’s words
From the most serious findings on record at Smoky Mountain Health and Rehabilitation Center, in the surveyor’s own words.
- Immediate jeopardy, patternF655Mar 17, 2022
Based on facility policy review, medical record review, hospital documentation review, interview, and facility investigation review, the facility failed to initiate baseline care plans to ensure interventions were implemented for residents who were high risk for falls for 8 residents (Residents #7, #1, #4, #5, #8, #9, #11, and #13) of 11 residents reviewed for baseline care plan. The facility's failure resulted in Resident #7 sustaining a fall on 12/29/2021, resulting in a laceration to the right side of her head which required 4 sutures and caused actual harm to the resident. […]
- Immediate jeopardy, patternF657Mar 17, 2022
Based on facility policy review, medical record review, fall investigation review, interview, and facility census review, the facility failed to revise comprehensive care plans after falls for 6 residents (Resident #1, #13, #6, #7, #12, and #14) of 8 residents reviewed for comprehensive care plans. The facility's failure resulted in Resident #1 falling on 1/13/2022 and sustaining a right [CONDITION(S)], and Resident #13 falling and sustaining a subdural hematoma on 2/5/2022 and falling on 2/13/2022 and sustaining a superior and inferior pubic rami (pelvic) fracture and a L1 (first lower back vertebrae) compression fracture, which caused actual harm to Resident #1 and #13. […]
- Immediate jeopardy, patternF689Mar 17, 2022
Based on facility policy review, medical record review, facility investigation review, hospital documentation review, interview, facility census review, and observation, the facility failed to provide adequate supervision to prevent falls for 3 residents (#7, #1 and #13); failed to implement interventions to prevent falls for 10 residents (#7, #1, #13, #4, #5, #6, #8, #9, #11, and #14); failed to complete fall risk assessments for 11 residents (#7, #1, #13, #4, #5, #6, #8, #9, #11, #12, and #14); failed to complete post fall documentation for 6 residents (#7, #1, #13, #8, #12, and #14); and failed to complete a thorough investigation to determine the cause of the fall for 11 residents (#7, #1, #13, #4, #5, #6, #8, #9, #11, #12, and #14) of 11 residents reviewed for accidents. […]
- Immediate jeopardy, patternF867Mar 17, 2022
Based on facility policy review, review of the facility Plan of Correction (POC) dated 10/18/2019 and 11/5/2021, medical record review, and interview, the facility's Quality Assurance Performance Improvement (QAPI) program failed to identify a quality deficiency and implement interventions to address the facility's failure to implement and effective falls prevention program which resulted in 3 residents (Resident #7, #1, and #13) sustaining falls with injuries and actual harm, and resulted in 8 residents (Residents #4, #5, #6, #8, #9, #11, #12, and #14) sustaining falls with potential for major injuries. […]
- Immediate jeopardy, isolatedF689Apr 5, 2024
Based on review of facility policy, medical record review, review of the facility incident logs, review of facility fall investigations, emergency medical services (EMS), police records, police body camera (cam) footage, hospital records , observations, and interviews, the facility failed to provide supervision to prevent recurrent falls, review and revise the Care Plan, and implement fall interventions for 1 Resident (Resident #1) of 7 residents reviewed for falls. Resident #1, a severely cognitively impaired resident with a history of 6 falls since he admitted to the facility on [DATE], fell on [DATE] and staff were unaware he had fallen until they were notified by police officers who responded to a call for a welfare check. […]
Read 26 findings in full →The most serious and the most recent: 26 of 74 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 11, 2026Complaint1 finding · 1 harm
- Jun 21, 2024Complaint1 finding · 1 harm
- Apr 5, 2024Complaint4 findings · 4 harm
- Jan 5, 2024Standard6 findings
- Jan 18, 2023Complaint3 findings · 3 harm
- May 25, 2022Complaint3 findings
- Mar 17, 2022Complaint10 findings · 6 harm
- Oct 14, 2021Complaint1 finding
Show the 12 earlier surveys
- Sep 11, 2019Standard6 findings
- Jul 15, 2019Complaint1 finding
- Sep 19, 2018Standard7 findings
- Aug 16, 2017Standard2 findings
- Jan 31, 2017Complaint1 finding
- Aug 31, 2016Standard1 finding
- Sep 2, 2015Standard1 finding
- May 20, 2015Complaint4 findings · 3 harm
- Jun 11, 2014Standard6 findings
- Apr 10, 2013—5 findings
- Nov 8, 2012—1 finding
- Aug 9, 2011—10 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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