Deficiency Index

Shoreland Health Care and Retirement Center Inc

Whiteville, North Carolina · CCN 345397

12 surveys since 2011. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
36
Surveys
12
Harm or worse
2
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
89
Ownership
For profit - Limited Liability company
Chain
LIBERTY SENIOR LIVING
County
Columbus · rural
Medicare-certified since
1991

CMS ratings

Overall
3
Health inspection
4
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=19, floor 20).

Last survey on record

Feb 26, 2026

256 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.423.42
Registered-nurse hours per resident day0.32—
Annual nurse turnover72.5%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$5,077 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD770.0%E—F—
No harm, potential for minimalA—B330.0%C—
CMS’s current file: 10 of the 36 citations on record.

In the surveyor’s words

From the most serious findings on record at Shoreland Health Care and Retirement Center Inc, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678Jun 24, 2022

    Based on record review, staff interviews and Nurse Practioner interview, the facility failed to perform cardiopulmonary resuscitation (CPR) while waiting for Emergency Medical Services (EMS) to arrive for 1 of 1 resident reviewed for CPR (Resident #205) who was observed by Nurse #7 to have no pulse and determined to have a full code status. Resident #205 was provided CPR by EMS and transported via EMS to the hospital where she was intubated and admitted to the intensive care unit. Findings included: A Cardiopulmonary Resuscitation (CPR) policy written [DATE] and revised in [DATE] stated, in part, it was the policy of this nursing facility to act affirmatively to preserve the life of all residents. […]

  • Immediate jeopardy, isolatedF835Jun 24, 2022

    Based on record review and a staff interviews, the facility failed to provide oversight and leadership to ensure effective systems were implemented for staff to provide the necessary care and services by following the policy and procedure to call a code blue for a resident in [CONDITION(S)], to initiate Cardiopulmonary Resuscitation (CPR), to verify employed staff were current with their CPR certifications and failed to verify nurses who were present in the facility had a current CPR certification for 1 of 1 residents (Resident #205) reviewed for CPR. […]

  • No harm, potential for more than minimal, widespreadF880Jun 24, 2022

    Based on observations, record review, and staff interviews, the facility failed to establish infection control policies, reports, testing procedures, to reduce the risk and growth and spread of Legionella in the building water systems that could affect 56 of 56 residents. Findings included: Review of the facility's Emergency Preparedness Plan and Water Safety Policy (effective 12/2021) revealed no information related to a facility water safety management program to minimize the risk of transmission of Legionella Disease (LD) to the residents, staff and visitors. In an interview on 06/23/22 at 1:30 PM. The Administrator stated she was unaware of the requirement to develop a program to minimize the risk of transmission of Legionella through the facility's water system. […]

  • No harm, potential for more than minimal, patternF636Jun 24, 2022

    Based on record review and staff interviews the facility failed to 1) complete and transmit Minimum Data Set (MDS) admission assessments within the required timeframe for 2 of 9 residents (Resident #203, #1), 2) failed to complete a discharge with return anticipated assessment within the required timeframe for 1 of 9 residents (Resident #47) and 3) failed to complete a 14-day MDS assessment within the required timeframe for 1 of 9 residents reviewed for Resident Assessments (Resident #103). Findings included. 1) Resident #203 was admitted to the facility on [DATE]. Her diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review on 06/24/22 of Resident #203's admission assessment with the ARD (assessment reference date) of 05/18/22 revealed the assessment was incomplete and was in progress. […]

  • No harm, potential for more than minimal, patternF638Jun 24, 2022

    Based on record review and staff interviews, the facility failed to complete quarterly Minimum Data Set (MDS) assessments within 14-calendar days of the Assessment Reference Date (ARD, the last day of the look-back period) for 5 of 9 residents reviewed for resident assessments (Resident #5, #6, #7, #8, and #12). Findings included: 1. Resident #5 was admitted to the facility on [DATE]. The most recent quarterly MDS assessment for Resident #5 was reviewed. The assessment had an ARD of 02/15/22 and a completion date of 05/18/22. In an interview conducted with the MDS Nurse on 06/21/22 at 4:00 PM she stated she had not been able to complete the MDS assessments on time, because she had been frequently assigned to work as a staff nurse. […]

Read 20 findings in full →The most serious and the most recent: 20 of 36 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 26, 2026Standard and complaint4 findings
  • Dec 19, 2024Standard and complaint1 finding
  • Oct 19, 2023Standard5 findings
  • Jun 24, 2022Standard and complaint7 findings · 2 harm
  • Mar 12, 2021Standard2 findings
  • Dec 6, 2018Standard and complaint2 findings
  • Dec 8, 2016Standard5 findings
  • Jan 7, 2015Standard4 findings
Show the 4 earlier surveys
  • Oct 29, 2014Complaint1 finding
  • May 29, 2014Complaint3 findings
  • Feb 20, 2014Standard and complaint1 finding
  • Mar 16, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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