Deficiency Index

Saratoga Retirement Community Health Center

Saratoga, California · CCN 555343

17 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
55
Surveys
17
Harm or worse
3
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file12/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
94
Ownership
Non profit - Corporation
Chain
PACIFIC RETIREMENT SERVICES
County
Santa Clara
Medicare-certified since
1988

CMS ratings

Overall
5
Health inspection
5
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=12, floor 20).

Last survey on record

Apr 25, 2025

563 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.324.82
Registered-nurse hours per resident day0.60—
Annual nurse turnover23.9%28.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1680.0%E420.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 20 of the 55 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

  • F6841×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Saratoga Retirement Community Health Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF812Jan 17, 2025

    Based on observation, interview, and record review, the facility failed to ensure proper food handling techniques in the kitchen when several wet metal containers were stacked while still wet and dry storage room walk-in refrigerator, and freezer had expired and unlabeled food. There se failures had the potential to expose 62 residents receiving food from the kitchen to food-borne illness. Findings: During an observation and subsequent interview with the director of dining (DD) on [DATE] at 10:43 a.m., the following items were observed in the walk-in refrigerator and freezer: -unlabeled four bags of green beans -unlabeled four bags of chicken breast filets -unlabeled one bag of hash brown -one container of goat cheese with an expiration date of [DATE] -one large container of sugar with an… […]

  • No harm, potential for more than minimal, patternF803Oct 21, 2022

    Based on observation, interview, and record review, the facility failed to ensure the planned menu was followed for seven residents on Pureed diet (texture modified diet for people who have difficulty chewing and swallowing) and nine residents on Mechanical soft diet (texture modified diet for people who have difficulty chewing and swallowing). This failure had the potential to result in not meeting the nutritional needs of the residents. Findings: Review of the facility menu California Diet Guide Sheet for Tuesday 10/18/2022 lunch indicated the followings; sweet chili roasted chicken pureed # 8 Scoop (1/2 cup) for the Pureed diet and 4 oz (ounce, a unit of weight) for the Mechanical soft diet. During an observation of the lunch meal service on 10/18/22 at 11:52 a.m. […]

  • No harm, potential for more than minimal, patternF812Oct 21, 2022

    Based on observation, interview, and facility document review, the facility failed to follow proper sanitation and food handling practices when: 1. There were food remains on a food container in dry storage area; 2. There was an outdated food item in dry storage area; and 3. Steam table pans were stacked and stored wet. These failures had the potential to cause food contamination and food-borne illness to 63 of 64 residents who received their food from the kitchen. Findings: 1. During the initial kitchen tour on 10/17/22 at 9:50 a.m., a plastic container of peanut butter with peanut butter remains on the lid and opening area were observed in the dry storage area of the kitchen. […]

  • No harm, potential for more than minimal, isolatedF732Apr 25, 2025

    Based on observation, interview, and record review, the facility failed to ensure the nurse staffing information was posted clearly visible in a prominent place that was readily accessible to residents and visitors. This failure had the potential to result in nurse staffing misinformation about resident's care. Findings: During a concurrent observation and interview on 4/25/25, at 11:33 a.m., with the Director of Nursing (DON), in nurse station 1 (NS 1), the nurse staffing information was posted on the wall behind the nurse's station. The DON confirmed the observation and stated the location of the nurse staffing information was not visible to the residents and should be in front of the nurse's station. […]

  • No harm, potential for more than minimal, isolatedF695Jan 8, 2025

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure physician's orders were followed related to supplemental oxygen administration for 1 (Resident #12) of 1 sampled resident reviewed for respiratory care. Findings included: A facility policy titled, Oxygen/Respiratory Therapy & Safety, last revised 01/2020, revealed, Policy: It is the policy of the Company that: a. Oxygen/respiratory equipment will be operated, cleaned and maintained to optimize functions, safety and prevent infections. b. Oxygen therapy is provided in accordance with physician orders. Procedure: Obtaining orders and documentation: 1. All oxygen and oxygen saturation orders and/or parameters are clarified on admission. 2. […]

Read 23 findings in full →The most serious and the most recent: 23 of 55 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 25, 2025Complaint1 finding
  • Jan 17, 2025Complaint1 finding
  • Jan 8, 2025Standard1 finding
  • Jan 24, 2023Complaint1 finding
  • Oct 21, 2022Standard and complaint8 findings
  • Feb 6, 2020Standard9 findings
  • Jul 2, 2019Complaint1 finding · 1 harm
  • Jan 4, 2019Standard2 findings
Show the 9 earlier surveys
  • Nov 13, 2018Complaint2 findings · 2 harm
  • Jan 25, 2018Standard3 findings
  • Mar 28, 2017Complaint1 finding
  • Jan 25, 2017Standard2 findings
  • Jan 29, 2016Standard11 findings
  • Mar 3, 2015Complaint1 finding
  • Nov 12, 2013—4 findings
  • Nov 8, 2012—1 finding
  • Oct 7, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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