Deficiency Index

Saint Mary Home

West Hartford, Connecticut · CCN 075085

29 surveys since 2010, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
109
Surveys
29
Harm or worse
4
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
256
Ownership
Non profit - Corporation
Chain
TRINITY HEALTH
County
Capitol
Medicare-certified since
1967

CMS ratings

Overall
3
Health inspection
2
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 69 facilities with 128 or more beds in Connecticut.

Last survey on record

Mar 3, 2026

251 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.803.88
Registered-nurse hours per resident day0.70—
Annual nurse turnover23.8%24.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.8%H—I—
No harm, potential for more than minimalD1765.4%E726.9%F13.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 26 of the 109 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Saint Mary Home, in the surveyor’s own words.

  • Actual harm, isolatedF760Feb 16, 2022

    Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #60) reviewed for hospitalization , the facility failed to ensure medications were accurately reconciled after the resident returned from the hospital resulting in the omission of a medication for 9 days which resulted in a significant change in the residents mental status and a subsequent 12 day hospitalization . The findings include: Resident #60's diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A progress note, written by MD #3 (resident's primary care physician) dated 10/13/20 identified Resident #60 had a history of [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, widespreadF755Aug 10, 2026

    Based on staff interview, observations, review of the facility medication storage, review of facility documentation and facility policy/procedures, the facility failed to ensure a system of records of receipt and disposition of all controlled drugs in sufficient detail to ensure accurate reconciliation and the facility failed to ensure that an account of all controlled drugs is maintained and periodically reconciled. The findings include: Interview with the ADNS on 8/10/26 at 11:05 AM identified when the controlled substances are received into the facility, they are counted and signed by two nurses and placed on the appropriate medication cart. […]

  • No harm, potential for more than minimal, widespreadF812Aug 10, 2026

    Based on observations, review of facility documentation and staff interviews, the facility failed to ensure kitchen staff wore beard guards and appropriately placed hair restraints during the handling of food and beverage items. The findings include: a. On 8/5/2026 at 12:24 PM, an observation of the tray line was made with the Assistant Director of Dietary. Dietary Aide #1 was observed filling coffee cups. Dietary Aide #1 had a beard and mustache without a beard guard.b. Dietary Aide #2 was observed working on the tray line in the facility's kitchen. Dietary Aide #2 was plating food from the steam table onto plates and then passing the completed plates to other staff. […]

  • No harm, potential for more than minimal, widespreadF814Aug 10, 2026

    Based on observation of the dumpster area and staff interviews, the facility failed to ensure appropriate disposal of garbage and refuse. The findings include: On 8/3/2026 at 10: 46 AM, an observation of the dumpster and dumpster area with the Director of Dietary identified that waste materials were not confined to the dumpster and were present on the ground, concrete, and surrounding wall.The concrete slab and ground surrounding the dumpster had scattered food-related debris, including disposable food packaging such as single-serve milk, pudding, butter, and creamer containers. There was also some visible food waste, such as a leftover carrot and a full mustard packet. […]

  • No harm, potential for more than minimal, widespreadF880Aug 10, 2026

    Number of residents sampled: see list of residentsNumber of residents cited: see list of residentsObserved poor practice on 6 of 7 units Based on review of the facility infection control program, observations, review of the clinical records, review of facility documentation, facility policy/procedures and interviews, the facility failed to ensure gloves were used appropriately and hand hygiene was performed to prevent the spread of infection and failed to ensure collected specimens were not stored together and placed on top a cart containing clean supplies. […]

Read 24 findings in full →The most serious and the most recent: 24 of 109 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 10, 2026Standard8 findings
  • Mar 3, 2026Complaint1 finding
  • Feb 4, 2026Complaint1 finding
  • Nov 19, 2025Complaint1 finding
  • May 19, 2025Complaint1 finding
  • Nov 12, 2024Standard7 findings
  • Sep 10, 2024Complaint2 findings
  • Aug 8, 2024Complaint1 finding
Show the 21 earlier surveys
  • Jun 11, 2024Complaint1 finding
  • Jan 26, 2024Complaint1 finding
  • Feb 16, 2022Standard and complaint7 findings · 1 harm
  • Jul 6, 2021Complaint1 finding
  • Jun 1, 2021Complaint1 finding
  • May 15, 2020Infection control1 finding
  • Nov 14, 2019Complaint2 findings
  • Jul 25, 2019Standard4 findings
  • Jun 21, 2019Complaint2 findings
  • Aug 23, 2018Standard6 findings
  • Jun 12, 2018Complaint4 findings
  • Aug 3, 2017Complaint6 findings · 2 harm
  • Jul 20, 2017Standard6 findings
  • Jun 3, 2016Standard6 findings
  • Apr 23, 2015Standard4 findings
  • May 16, 2014Complaint1 finding
  • Mar 21, 2014Standard15 findings
  • Apr 9, 2013—4 findings
  • Mar 13, 2012—9 findings · 1 harm
  • Feb 17, 2011—2 findings
  • Nov 30, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction