Deficiency Index

Saint Josephs Living Center Inc

Windham, Connecticut · CCN 075321

17 surveys since 2011, 5 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
68
Surveys
17
Harm or worse
5
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file11/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
Non profit - Corporation
Chain
Independent
County
Northeastern Ct
Medicare-certified since
1988

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 53 facilities of 100–127 beds in Connecticut.

Last survey on record

Apr 1, 2026

222 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.914.25
Registered-nurse hours per resident day0.72—
Annual nurse turnover32.5%31.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$13,065 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.5%H—I—
No harm, potential for more than minimalD1881.8%E313.6%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 22 of the 68 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6922×

    Provide enough food/fluids to maintain a resident's health.

  • F8422×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

In the surveyor’s words

From the most serious findings on record at Saint Josephs Living Center Inc, in the surveyor’s own words.

  • Actual harm, isolatedF697Apr 1, 2026

    Based on record review, interviews, and facility policy review, the facility failed to recognize, assess, and manage acute pain for two of three sampled residents reviewed for accidents (Residents #1 and #5), resulting in actual harm when both residents experienced prolonged unrelieved pain after emergent injuries. Resident #1 sustained a second degree burn on 3/4/26 with documented discomfort. Yet, staff did not complete a comprehensive pain assessment or administer available PRN analgesia. The ordered burn dressing was no applied until the next shift, leaving the resident to report throbbing pain for many hours without follow up from nursing. […]

  • No harm, potential for more than minimal, patternF880Dec 10, 2024

    Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 6 of 13 residents (Resident #22, Resident #36, Resident #44, Resident #64, Resident #71 and Resident #89) reviewed for Enhanced Barrier Precautions (EBP) and 1 of 2 residents (Resident #211) reviewed for Transmission Based Precautions (TBP), the facility failed to initiate Enhanced Barrier Precautions (EBP) per Center of Disease Control (CDC) guidelines for residents with a history of Multiple Drug Resistant Organisms (MDROs) and failed to perform hand hygiene after exiting a resident room and before entering another resident room and failed to maintain Transmission Based Precautions (TBP) while assisting a resident with a positive COVID-19 diagnosis. The findings include: 1. […]

  • No harm, potential for more than minimal, patternF800Aug 31, 2022

    Based on observation, interviews, and review of facility policy during the initial tour of the kitchen, the facility failed to ensure the proper concentration of sanitizing solution for one of three sanitization buckets reviewed. The findings include: Interview and observation with the Food Service Supervisor on 8/24/22 at 10:15 AM identified three buckets of sanitizing solution for cleansing kitchen surfaces, one in a sink, one on a mobile cart, and one on a shelf below a food preparation surface. The Food Service Supervisor indicated that the sanitizing solutions had been mixed on 8/24/22 between 9:30 and 10:00 AM and that the proper level of sanitization for food contact surfaces is 150-200 parts per million (PPM) for quaternary ammonia compound (QAC). […]

  • No harm, potential for more than minimal, patternF812Aug 31, 2022

    FACILITY Kitchen Based on observations, interviews, and review of facility policy during the initial tour of the kitchen, the facility failed to ensure essential kitchen equipment was free of debris and maintained in a clean and sanitary manner, that food items were appropriately labeled, that expired food was discarded prior to the expiration date and that during meal distribution food items were appropriately covered. The findings include: 1. Observations during the initial kitchen tour on [DATE] at 10:00 AM identified the following: A. […]

  • No harm, potential for more than minimal, isolatedF842Apr 1, 2026

    Based on review of the clinical record, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Residents #1 and #5) reviewed for accidents, the facility failed to maintain complete and accurate clinical records by failing to ensure physician orders obtained following an incident were transcribed into the medical record and failing to ensure all licensed nurses involved in the incidents documented the care and services provided. The findings include:1. […]

Read 24 findings in full →The most serious and the most recent: 24 of 68 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 1, 2026Complaint2 findings · 1 harm
  • Dec 10, 2024Standard9 findings
  • Jul 24, 2024Complaint3 findings
  • May 28, 2024Complaint2 findings
  • Aug 31, 2022Standard5 findings
  • Dec 8, 2020Infection control1 finding
  • Nov 7, 2019Standard3 findings
  • Sep 28, 2018Standard3 findings · 1 harm
Show the 9 earlier surveys
  • Sep 1, 2017Standard3 findings
  • Sep 30, 2016Standard and complaint4 findings
  • Sep 3, 2015Standard2 findings
  • Jun 10, 2015Complaint5 findings · 1 harm
  • Aug 1, 2014Standard6 findings
  • Feb 11, 2014—1 finding · 1 harm
  • Aug 22, 2013—9 findings
  • Jul 26, 2012—9 findings · 1 harm
  • May 20, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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