Royal Suites Health Care & Rehabilitation

In the surveyor’s words

From the most serious findings on record at Royal Suites Health Care & Rehabilitation, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF725Mar 8, 2023

  Based on observation, interview, record review, and document review, it was determined that the facility failed to provide sufficient nursing staff to ensure resident's highest practical wellbeing by failing to: a.) provide incontinence care, b.) provide showers as scheduled, c.) assist resident with activities of daily living, d.) maintain the required minimum direct care staff-to-shift ratios as mandated by the state of New Jersey. 1) During an interview with Surveyor #1 on 3/2/2023 at 9:51 AM, Certified Nursing Assistant (CNA #1) stated that staffing is not great now. CNA #1 stated that on average she has 15 residents in her care. CNA #1 added that if there on only 4 aides on the unit, residents will probably not get a shower. […]

• No harm, potential for more than minimal, patternF812May 23, 2025

  Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe and consistent manner designed to prevent food borne illness. This deficient practice was evidenced by the following: On 05/13/2025 from 09:39 to 10:18 AM the surveyor, accompanied by the facility Food Service Director (FSD), observed the following in the kitchen: 1. The surveyor and FSD were in the dairy kitchen. The dairy drying rack adjacent to the dairy manual wash sink had two (2) stacks of dessert plates that were cleaned and sanitized. The dessert plates were not stored in the inverted position or covered. The dessert plates were exposed to contamination. […]

• No harm, potential for more than minimal, patternF812Mar 8, 2023

  Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe and consistent manner to prevent food borne illness. This deficient practice was evidenced by the following: On [DATE] from 9:26 AM to 9:46 AM, the surveyor, accompanied by the Food Service Director, observed the following in the kitchen: 1. On a middle rack in the dry storage room an opened bag of pasta was wrapped in plastic wrap. The plastic wrap and the original bag had no open or use by date. The FSD threw the bag of opened pasta in the trash. 2. On a multi-tiered, wheeled can storage rack in the dry storage room, a can of sauerkraut on a lower rack had a significant dent on the upper seam. […]

• No harm, potential for more than minimal, patternF880Dec 14, 2022

  Focused Infection Control Survey Census: 154 Sample size: 5 Based on observations, interviews, and the review of other pertinent facility documents on 12/13/2022 and 12/14/2022, it was determined that the facility failed to thoroughly screen all staff and visitors for Covid-19 signs and symptoms in accordance with the facility's policy titled Employee Screening for Symptoms of Covid 19 and the Centers for Disease Control and Prevention (CDC) guidelines. This deficient practice was evidenced by the following: Reference: Centers for Disease Control and Prevention (CDC) COVID-19, Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, updated 2/2/22, showed .1. […]

• No harm, potential for more than minimal, isolatedF689Jul 1, 2026

  COMPLAINT #2808075 Based on interview, medical record review, and review of pertinent facility documentation on 7/1/26, it was determined that the facility failed to ensure the safety of a severely cognitively impaired resident (Resident #3) who had a history of falls. Resident #3 suffered six unwitnessed falls that occurred on the following dates: 2/14/26, 2/15/26, 3/2/26, 3/17/26, 3/20/26 and 3/24/26. Two of the falls required emergency room visit for treatment due to laceration (cut) to the resident's forehead. This deficient practice was identified for 1 of 3 residents reviewed for falls (Resident #3) and was evidenced by the following: Resident #3 was not at the facility at the time of the survey. A closed record review was conducted. […]