Rolling Hills Healthcare Center
New Albany, Indiana · CCN 155488
52 surveys since 2010. The first finding at harm level was recorded in 2014.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 193
- Surveys
- 52
- Harm or worse
- 8
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 115
- Ownership
- Non profit - Corporation
- Chain
- COMMUNICARE HEALTH
- County
- Floyd
- Medicare-certified since
- 1993
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 3
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 24 not-for-profit facilities of 100–127 beds in Indiana.
Last survey on record
Feb 23, 2026
259 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.09 | 3.55 |
| Registered-nurse hours per resident day | 0.42 | — |
| Annual nurse turnover | 34.2% | 39.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2357.5% | E1537.5% | F25.0% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6843×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6863×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8423×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
In the surveyor’s words
From the most serious findings on record at Rolling Hills Healthcare Center, in the surveyor’s own words.
- Actual harm, isolatedF686Jun 9, 2022
Based on interview and record review, the facility failed to ensure appropriate interventions were implemented for a resident (Resident B) with a moderate risk for impaired skin integrity which resulted in a stage 3 pressure ulcer (full thickness skin loss) to the sacrum, an unstageable pressure ulcer (full thickness skin loss either covered by extensive necrotic tissue or by eschar) to the upper sacrum, and a deep tissue injury (localized area of discolored skin caused by damage to underlying tissue from pressure and/or shear) to the right heel, and to ensure pressure ulcer treatments were completed for residents (Resident B and H) for 2 of 3 residents reviewed for pressure ulcers. Findings include: 1. The clinical record for Resident B was reviewed on 6/7/22 at 12:37 p.m. […]
- Actual harm, isolatedF689Feb 21, 2022
Based on observation, record review, and interview, the facility failed to ensure appropriate interventions were identified and implemented to prevent accidents for 3 of 10 residents (Residents C, D, and E) reviewed for accidents, which resulted in Resident C and Resident E sustaining fractures to their wrists. Findings include: 1. During an observation, on 2/14/22 at 10:00 a.m., Resident C was observed in a high-backed wheelchair with anti-tippers in his room. The resident would attempt to converse with nonsensical speech and was only oriented to person. The head of his bed was against the wall, with both sides open to the room. There were no skid-strips observed anywhere in the resident's room or bathroom. The clinical record for Resident C was reviewed on 2/17/21 at 11:11 a.m. […]
- No harm, potential for more than minimal, widespreadF725Mar 3, 2023
Based on observation, record review, and interview, the facility failed to ensure adequate staffing which contributed to the lack of resident care, the distribution of fluids, and supervision. This deficient practice had the potential to affect 104 of 104 residents residing in the facility. Findings include: During an interview on 2/27/23 at 11:45 a.m., Resident N's family member indicated the resident did not get the help and care needed without having to wait a long time. The family member indicated in the morning, the resident would have brown rings from urine on the sheets. It took bleach to launder them. The night shift would just let the residents lay in bed unchanged. Family felt the need to stay with the resident from 10:30 p.m. to 2:00 a.m., to provide care for the resident. […]
- No harm, potential for more than minimal, widespreadF804Mar 3, 2023
Based on observation and interview, the facility failed to ensure meals were healthy and appetizing for residents, during 1 of 2 meal test trays. This had the potential to affect all 104 residents who ate meals at the facility. Findings include: During an interview on 2/27/23 at 9:38 a.m., Resident 63 indicated the food was bad and it was cold sometimes. During an interview on 2/27/23 at 9:40 a.m., Resident 211 indicated the food was not good. During a lunch meal test tray observation and tasting on 3/2/23 at 11:26 a.m., the residents were served chicken salad sandwiches, broccoli salad, and potato salad. All 3 of the salads had mayonnaise in the recipe. […]
- No harm, potential for more than minimal, widespreadF812Feb 21, 2022
Based on observation, record review and interview, the facility failed to ensure the scheduled cleaning of kitchen equipment was conducted and failed to monitor food products for expiration dates for 3 of 3 kitchen observations with the potential to effect 99 of 99 residents that resided in the facility Findings include: During the tour of the kitchen on [DATE] at 9:28 a.m., the following was observed: -An open cabinet had rust on the top half of a shelf which had clean water pitchers, sitting on their tops, resting on the rusty areas. Cook 11 indicated the shelves needed to be painted again. -2 bags of iceberg lettuce with chopped carrots and cabbage in the refrigerator, were observed with, use by dates of [DATE]. […]
Read 28 findings in full →The most serious and the most recent: 28 of 193 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 23, 2026Complaint2 findings
- Nov 13, 2025Complaint1 finding
- Sep 8, 2025Complaint1 finding
- Jun 2, 2025Complaint1 finding
- May 8, 2025Standard and complaint5 findings
- Jan 28, 2025Complaint3 findings
- Dec 20, 2024Complaint3 findings
- Aug 29, 2024Complaint1 finding
Show the 44 earlier surveys
- May 16, 2024Standard6 findings
- Jul 19, 2023Complaint4 findings
- Apr 13, 2023Complaint3 findings
- Mar 3, 2023Standard13 findings
- Nov 21, 2022Complaint2 findings
- Oct 6, 2022Complaint4 findings
- Sep 21, 2022Complaint2 findings
- Jun 9, 2022Complaint5 findings · 1 harm
- Feb 21, 2022Standard and complaint10 findings · 1 harm
- Jan 27, 2022Complaint4 findings
- Nov 23, 2021Complaint2 findings
- Sep 17, 2021Infection control1 finding
- Mar 18, 2021Infection control4 findings
- Dec 16, 2020Complaint2 findings
- Dec 3, 2020Infection control1 finding
- Jul 15, 2020Complaint2 findings
- Mar 10, 2020Standard10 findings · 1 harm
- Nov 25, 2019Complaint1 finding
- Apr 10, 2019Standard and complaint9 findings
- Feb 6, 2019Complaint2 findings
- Nov 29, 2018Complaint7 findings
- Oct 2, 2018Complaint1 finding
- Aug 8, 2018Complaint4 findings · 1 harm
- Jun 28, 2018Complaint1 finding
- May 10, 2018Complaint2 findings
- Apr 24, 2018Standard6 findings
- Feb 15, 2018Complaint2 findings
- Jan 23, 2018Complaint4 findings · 1 harm
- Jun 15, 2017Complaint4 findings · 1 harm
- May 23, 2017Standard5 findings
- Oct 20, 2016Complaint2 findings
- Sep 21, 2016Complaint1 finding
- Aug 24, 2016Complaint1 finding
- Jun 7, 2016Standard5 findings
- Jun 30, 2015Standard1 finding
- Aug 22, 2014Standard and complaint18 findings · 1 harm
- Jun 25, 2014Complaint1 finding · 1 harm
- Jan 29, 2014—4 findings
- Nov 8, 2013—1 finding
- Jun 5, 2013—9 findings
- Jul 13, 2012—1 finding
- Mar 6, 2012—2 findings
- Feb 21, 2011—4 findings
- Dec 8, 2010—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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