Deficiency Index

Rocky Mountain Care - Maple Dell

Payson, Utah · CCN 465129

15 surveys since 2011, 11 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
196
Surveys
15
Harm or worse
11
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file11/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
76
Ownership
For profit - Corporation
Chain
ROCKY MOUNTAIN CARE
County
Utah
Medicare-certified since
1992

CMS ratings

Overall
2
Health inspection
1
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 15 for-profit facilities of 66–99 beds in Utah.

Last survey on record

May 5, 2026

188 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.643.63
Registered-nurse hours per resident day1.44—
Annual nurse turnover43.4%47.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$12,735 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L11.3%
Actual harmG56.3%H—I—
No harm, potential for more than minimalD2531.3%E4657.5%F33.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 80 of the 196 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8673×

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Rocky Mountain Care - Maple Dell, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF880Jul 21, 2021

    Based on observation, interview, and record review it was determined that the facility failed to establish an infection prevention and control program designed to prevent the development and transmission of COVID-19. Specifically,with regard to residents who were on Transmission Based Precautions (TBP), staff were observed to not fully don gowns, wear soiled gowns throughout the facility, not wear appropriate eye protection, not clean face shields after exiting the room, not store face shields appropriately, not clean vital signs equipment between resident use, contaminate isolation carts, contaminate syringes by placing them on top of isolation carts, clean and store syringes inappropriately, not clean glucometers between residents, not perform appropriate hand hygiene, not wear masks… […]

  • Actual harm, isolatedF760May 5, 2026

    Based on interview and record review, the facility failed to ensure one resident (Resident #2) was free from significant medication errors for one of 12 residents sampled for medication administration. Specifically, Resident #2 was inadvertently administered 13 medications intended for their roommate, including high-risk antihypertensives and antidiabetics, resulting in hypoglycemia, hypotension, and the need for acute hospitalization.The facility's noncompliance was determined to be Past Noncompliance. […]

  • Actual harm, isolatedF690Oct 3, 2022

    Based on interview and record review it was determined, for 2 out of 34 sampled residents, the facility did not ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible. Specifically, a resident had a urinalysis (UA) test completed with no follow up and the resident went to hospital for treatment. In addition, a resident with signs and symptoms of a urinary tract infection ([CONDITION(S)]) went to the hospital for treatment. Resident identifiers: 29 and 44. Findings included: 1. Resident 29 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident 29's medical record was on 9/28/22. […]

  • Actual harm, isolatedF697Oct 3, 2022

    Based on observation, interview, and record review it was determined, for 3 out of 34 sampled residents, that the facility did not ensure that pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive person centered care plan, and the resident's goals and preferences. Specifically, residents complained of uncontrolled pain with no interventions or physician follow up. In addition, a resident went to the hospital in pain after pain medications were adjusted. Resident identifiers: 25, 29, and 45. Findings included: 1. Resident 29 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . On 9/26/22 at 12:32 PM, an interview was conducted with resident 29. […]

  • Actual harm, isolatedF725Oct 3, 2022

    Based on observation, interview, and record review, it was determined, the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, for 13 out of 34 sampled residents, resident's complained of not having enough staff to meet there needs, staff complained there were not enough staff to complete their job duties, residents laboratory (lab) results were not followed up with after a urinalysis (UA) was completed, showers were not completed, residents administered their own medications because there were not enough staff, there were no grievances, residents sustained… […]

Read 29 findings in full →The most serious and the most recent: 29 of 196 on record.

Every survey on record

FindingsAt actual harm or above

  • May 5, 2026Complaint1 finding · 1 harm
  • Aug 28, 2024Standard and complaint12 findings
  • Jan 5, 2023Complaint6 findings
  • Oct 3, 2022Standard and complaint34 findings · 4 harm
  • Jul 21, 2021Standard and complaint33 findings · 1 harm
  • Apr 4, 2019Standard and complaint22 findings
  • Feb 27, 2018Standard19 findings · 1 harm
  • Nov 3, 2016Standard6 findings
Show the 7 earlier surveys
  • Jul 22, 2015Standard10 findings
  • Jun 12, 2014Standard8 findings · 3 harm
  • Apr 9, 2014Complaint2 findings
  • Jun 27, 2013—19 findings · 1 harm
  • May 23, 2012—6 findings
  • Nov 3, 2011—17 findings
  • Feb 9, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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