Riviera Healthcare Center

In the surveyor’s words

From the most serious findings on record at Riviera Healthcare Center, in the surveyor’s own words.

• Actual harm, isolatedF689Feb 27, 2025

  Based on observation, interview, and record review, the facility failed to maintain a safe and hazard free environment for two of three sampled residents (Resident 1 and Resident 2), when: 1. Licensed Vocational Nurse (LVN) 1 left Resident 1 unattended and unsupervised at Nurse's Station 3, on 2/14/2025. 2. Activity Staff (AS) 3 left Resident 1 at Nurse's Station 3, without verifying there was a charge nurse present to supervise Resident 1, on 2/14/2025. 3. On 2/25/2025, Resident 1 did not have bilateral fall mats (a cushioned floor pad designed to help prevent injury should a person fall) at her bedside, as ordered by the physician. 4. […]

• Actual harm, isolatedF689Nov 17, 2022

  Based on interview and record review, the facility failed to prevent an avoidable fall for one of one sampled resident (Resident 7) by failing to: 1. Provide Resident 7 with the required minimal assistance and supervision from staff when toileting. 2. Follow Resident 7's scheduled toileting plan and ensure the resident was assisted by staff to the toilet or offered a commode and/or bed pan as needed, upon waking in the morning, and before breakfast as per the facility's policy titled, Toileting Program. These deficient practices resulted in Resident 7's having an avoidable fall with subsequent transfer to a general acute care hospital (GACH) for treatment. […]

• Actual harm, isolatedF550Nov 24, 2021

  Based on observation, interview, and record review the facility failed to ensure one of three sampled residents (Resident 1) was fully dressed before going to hemodialysis ([HD] process in which a machine filters wastes, salts and fluid from your blood when your kidneys are no longer healthy enough to do this work adequately), Resident 1 who was dependent on staff for activities of daily living (ADL) was sent to hemodialysis wearing a blouse in adult briefs ( absorbent, disposable underwear and undergarments for people with urinary or fecal incontinence) and without any pants. This deficient practice caused Resident 1 to feel embarrassed, anxious and unable to sleep. […]

• No harm, potential for more than minimal, widespreadF814Mar 12, 2026

  Based on observation, interview and record review, the facility failed to ensure:1. The garbage was properly disposed of in the designated dumpsters.2. The dumpster lids were maintained in a closed position to prevent exposure to the environment.3. Timely removal or management of accumulated trash when scheduled waste collection did not occur.These deficient practices had the potential to contribute to environmental contamination, pest infestation, odors and unsanitary conditions that could negatively impact the health and safety of residents, staff, and visitors.Findings:During concurrent interview and observation on 3/9/2026 at 9:05 a.m., with the Dietary Supervisor (DS), three dumpsters were observed in the facility's designated trash disposal area. […]

• No harm, potential for more than minimal, widespreadF812Nov 15, 2024

  Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation practices in the kitchen when: 1. Dietary Aide (DA 1) did not change gloves between touching food items and nonfood items. 2. Dietary staff did not provide a closed container for the ice scooper. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals). Findings: During an observation on 11/15/2024 at 7:21 a.m., in the kitchen, DA 1 checked the menu slip on the food trays and provided juice, water, or milk on the food trays. […]