Riverside Care Center

In the surveyor’s words

From the most serious findings on record at Riverside Care Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF732Sep 21, 2023

  Based on observation, interview, and record review, the facility failed to have daily nurse staffing posted prior to the beginning of shifts on 2 of 2 nursing stations. This had the potential to affect the 115 residents who resided in the facility at the time of this survey. The findings included: During an observation on the second and third floor nurse's station, on 09/18/23 at 6:42 AM, it was noted that the staffing information was not posted, and both boards were blank. (Photo Evidence) On 09/21/23 at 08:38 AM Staff C, the Certified Nursing Assistant (C N A) Coordinator reported, she has been working in the facility for over [AGE] years and she oversees the CNA's schedule. They have a minimum 8 CNA's in the morning, in the afternoon 6, and at night 5 on each floor. […]

• No harm, potential for more than minimal, isolatedF550Jun 11, 2026

  Based on observation, record review and interview the facility failed to ensure Resident #92 was cared for with dignity and respect as evidenced by Resident#92 was observed in the hallway next to the shower room on a shower chair with the left posterior and anterior upper extremity exposed. There were 116 residents residing in the facility at the time of the survey. The findings included:Observation on 06/08/2026 at 9:05 AM Resident #92 was sitting in the hallway, unattended, wearing a gown, next to the shower room on a shower chair with the left posterior and anterior upper extremity exposed. Staff E, Certified Nursing Assistant (CNA), revealed Resident #92 is waiting her turn to use the shower room. […]

• No harm, potential for more than minimal, isolatedF583Jun 11, 2026

  Based on observation, record review and interviews, the facility failed to protect privacy and confidentiality of resident's medical records as evidenced by one observation of a computer in the 2nd floor new wing hallway being left open and unattended with a resident's information visible. Photo evidence taken. There were 116 resident's residing in the facility at the time of survey. The findings include:Observation on 06/09/2026 at 8:59 AM revealed an Electronic Health Record (EHR) was left open and unattended with a resident's visible information on the 2nd floor new wing computer in hallway. Photo evidence provided. […]

• No harm, potential for more than minimal, isolatedF689Jun 11, 2026

  Based on observation records reviewed and interviews, the facility's failed to ensure a safe environment free of potential accidents and hazards for one out of four sampled residents, as evidenced by during observation two knives were observed in Resident # 88's room in a plastic container on the overbed table. One razor was observed on the sink in an open unattended shower room on the second-floor unit. There were 116 residents residing in the facility at the time of the survey. The findings included: During observation on 06/08/2026 at 8:53 AM Two knives were observed on the overbed table stored in plastic container in Resident #88's room. On 06/09/2026 at 9:38 AM Resident #88 was in bed awake, no distress noted and refused to be interviewed by the surveyor. […]

• No harm, potential for more than minimal, isolatedF645Mar 6, 2025

  Based on observations, record review and interview, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR) Level I for mental disorder (MD), or Intellectual Disability (ID) was accurately completed for one resident ( Resident #17) out of six residents sampled, as evidenced by Resident #17 Level I PASRR dated 09/15/2023 was not updated to reflect a diagnosis of Anxiety Disorder. The findings included: On 03/03/2025 at 09:22 AM Resident #17 was observed sitting in bed speaking to staff member. Appeared slightly anxious while talking about her current living situation. Record review of Resident #17's Admission and clinical records revealed the resident was admitted to the facility on [DATE]. […]