Riverdale Center for Nursing and Healing

In the surveyor’s words

From the most serious findings on record at Riverdale Center for Nursing and Healing, in the surveyor’s own words.

• Actual harm, isolatedF684Feb 8, 2024

  Based on record review, staff and family interviews, and review of the facility's policy titled Wound Treatment Management the facility failed to review, verify, and obtain physician orders for one of three sampled residents (R) (R11). Specifically, R11 had no post operative surgical wound care for the right [NAME] (a part of the shinbone that makes up one part of the ankle) which were not obtained from the physician. Actual harm occurred on 11/18/2022 when wound care was not implemented to the right [NAME] surgical site and an infection developed. The facility also failed to transcribe physician orders for one of one sampled residents R30 which resulted in the resident receiving phosphate binders (inhibits phosphorus into the blood stream during meals) without food. […]

• No harm, potential for more than minimal, widespreadF812Mar 15, 2026

  Based on observations, staff interviews, and review of the facility policy titled Food Receiving and Storage, the facility failed to ensure that opened food items in the dry storage area were properly labeled and dated. In addition, dietary staff failed to ensure that opened food items were properly refrigerated. This deficient practice had the potential to place the 130 residents receiving nutrition and hydration from the kitchen at risk of foodborne illness. Findings include: Review of the facility policy titled Food Receiving and Storage, dated April 2024, revealed the Guidelines section included, . 6. Dry foods that are stored in bins will be removed from original packing, labeled, and dated. 7.All foods stored in the refrigerator or freezer will be covered, labeled, and dated. […]

• No harm, potential for more than minimal, widespreadF812Mar 20, 2025

  Based on observations, staff interviews, record review, and review of the facility's policy titled, Food Preparation and Service - Sanitation, the facility failed to ensure residents were free from safety and sanitation hazards in the kitchen to include: keeping an air vent soiled with dust and debris; allowing an electrical outlet without a face plate in the dishwashing room; allowing paint chips to hang over the stove and oven area; using metal food trays that were warped and unserviceable; and maintaining an eye wash sink with a visible, brown substance pooled in it. […]

• No harm, potential for more than minimal, widespreadF563Nov 9, 2023

  Based on resident and staff interviews, record review, and review of the facility policy titled, Resident Rights, the facility failed to allow residents to receive visitors at a time of their choosing by putting in place a visiting schedule that did not allow residents to have visitors after 8:00 pm. This failure had the potential to deny 120 of 120 residents the right to have visitors after 8:00 pm. Findings include: Review of the facility's policy titled, Resident Rights dated 10/1/2022 revealed, The resident has a right to receive visitors of his or her choosing at the time of his or her choosing, subject to the resident's right to deny visitation when applicable, and in a manner that does not impose on the rights of another resident. […]

• No harm, potential for more than minimal, widespreadF812Nov 9, 2023

  Based on observations, staff interviews, and review of the facility policies titled, Hand Hygiene and Preventing Foodborne Illness - Employee Hygiene and Sanitary Practices, the facility failed to ensure proper sanitary conditions in the facility's only kitchen. Specifically, a dietary aide did not wash their hands properly, and a dietary cook's nametag fell on to a plate of food being prepared on the serving line. The deficient practices had the potential to contaminate food being served for the facility's 120 of 120 residents who received meals from the facility's kitchen. Finding include: Review of the facility policy titled Hand Hygiene revised June of 2023 revealed, Hand hygiene technique when using soap and water .e. Dry thoroughly with a single-use towel. f. […]