Rio Rancho Center
Rio Rancho, New Mexico · CCN 325033
36 surveys since 2010, 11 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 228
- Surveys
- 36
- Harm or worse
- 11
- Immediate jeopardy
- 6
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Limited Liability company
- Chain
- GENESIS HEALTHCARE
- County
- Sandoval
- Medicare-certified since
- 1982
CMS ratings
- Overall
- 1
- Health inspection
- 2
- Staffing
- 1
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 23 for-profit facilities of 100–127 beds in New Mexico.
Last survey on record
Jul 27, 2026
105 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.18 | 3.18 |
| Registered-nurse hours per resident day | 0.32 | — |
| Annual nurse turnover | 54.1% | 51.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D4044.9% | E4247.2% | F66.7% |
| No harm, potential for minimal | A— | B— | C11.1% |
Most frequently cited here
In CMS’s current monthly file.
- F6585×
Ensure services provided by the nursing facility meet professional standards of quality.
- F6895×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F7614×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F8124×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8804×
Provide and implement an infection prevention and control program.
In the surveyor’s words
From the most serious findings on record at Rio Rancho Center, in the surveyor’s own words.
- Immediate jeopardy, patternF580Jun 7, 2023
Based on record review and interview, the facility failed to notify the Providers (Physician's and Nurse Practitioner's) and resident representative of a change in condition that involved difficulty swallowing and not eating or drinking for multiple days for 1 (R #1) of 1 (R #1) resident reviewed. This deficient practice likely resulted in R #1 becoming severely dehydrated with poor health outcomes. The findings are: A. Record review of Care Plan dated 03/24/20 revealed R #1 is at nutritional risk r/t (related to) being underweight by his BMI (Body Mass Index) and weight loss. […]
- Immediate jeopardy, patternF684Jun 7, 2023
Based on record review and interview, the facility failed to ensure that 3 (R #'s 1, 4 and 10) of 3 (R #'s 1, 4 and 10) residents received treatment and care in accordance with professional standards of practice by: 1. Failing to identify a change in condition when R #1 began to refuse medications due to having trouble swallowing and failing to monitor for signs of dehydration. 2. Failing to ensure that R #1, R #4 and R #10 were receiving assistance with various important ADL (Activities of Daily Living) and that these daily tasks were being completed for R #1, R #4, and R #10 as per facility protocol. This deficient likely resulted in R #1 being sent to the Emergency Department (ED) and receiving critical care required for severe dehydration. […]
- Immediate jeopardy, patternF686Sep 23, 2022
Based on observation, interview, and record review, the facility failed to: 1. Ensure that a resident with Pressure Ulcers (an injury to the skin and underlying tissue, caused by prolonged pressure on the skin) received the necessary treatment and services, consistent with professional standards of practice 2. Ensure wound care orders were initiated for R #1's pressure wound and leg amputation upon admission to the facility. 3. Ensure there was adequate communication with an offsite provider to begin wound care for R #2 resulting in delayed wound care for R #2. 4. Ensure there was documentation consistently in accordance with wound care orders for R #1's pressure wound, and R #3's new skin issue. […]
- Immediate jeopardy, patternF678Oct 14, 2021
On [DATE], R #281 was found unresponsive in the dining room. Resident was transferred from the dining room to the resident's room before CPR was initiated. R #281 later died . On [DATE], R #283 was found unresponsive in his room following the lunch meal service. Before CPR was initiated, Nurse went to the Nurse's station to look up resident's code status and call 911. CPR was not immediately initiated until full code status was confirmed in the electronic medical record. R #283 was not able to be revived and pronounced deceased . […]
- Immediate jeopardy, patternF697Oct 14, 2021
On 09/29/21 during observation of wound care for R #23, R #23 was grimacing and expressing pain during movement and wound care. Interview with staff confirmed that R #23 receives wound care daily and is repositioned every 2 hours, each time expressing pain during repositioning and wound care. Record review for R #23 revealed order for resident to receive pain medication 30 minutes prior to wound care and movement, however this was not being administered to R #23 as intended despite staff awareness of R #23's pain. In addition, record review and interview also revealed that R #42 was expressing an increase in agitation due to pain of a pressure wound, however was not provided pain medication despite an order for [MEDICAL RECORD OR PHYSICIAN ORDER] . […]
Read 30 findings in full →The most serious and the most recent: 30 of 228 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 27, 2026Complaint2 findings
- Jun 4, 2026Standard13 findings
- Apr 27, 2026Complaint4 findings
- Mar 10, 2026Complaint5 findings
- Nov 18, 2025Complaint1 finding
- Jun 6, 2025Complaint1 finding
- Feb 25, 2025Standard17 findings
- Nov 15, 2024Complaint3 findings
Show the 28 earlier surveys
- Aug 16, 2024Complaint2 findings
- Feb 19, 2024Standard30 findings · 2 harm
- Sep 6, 2023Complaint5 findings
- Jun 7, 2023Complaint3 findings · 2 harm
- Nov 4, 2022Standard11 findings
- Sep 23, 2022Complaint8 findings · 1 harm
- Jun 9, 2022Complaint3 findings
- Mar 15, 2022Complaint1 finding
- Mar 8, 2022Infection control1 finding
- Oct 14, 2021Standard and complaint34 findings · 2 harm
- Sep 11, 2020Standard and complaint18 findings
- Aug 13, 2020Complaint4 findings
- Jul 20, 2020Infection control2 findings · 1 harm
- May 27, 2020Complaint1 finding
- Dec 31, 2019Complaint2 findings · 1 harm
- Nov 15, 2019Complaint2 findings
- Mar 7, 2019Standard and complaint10 findings
- Sep 20, 2018Complaint1 finding
- Feb 12, 2018Standard and complaint11 findings
- Feb 14, 2017Standard4 findings
- Jan 8, 2016Standard7 findings
- Dec 22, 2014Standard and complaint7 findings
- Jan 28, 2014—1 finding
- Mar 4, 2013—4 findings
- Nov 1, 2012—5 findings
- Dec 20, 2011—3 findings · 2 harm
- Aug 1, 2011—1 finding
- Dec 14, 2010—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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