Deficiency Index

Richmond Pines Healthcare and Rehabilitation Cente

Hamlet, North Carolina · CCN 345293

26 surveys since 2011, 21 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
190
Surveys
26
Harm or worse
21
Immediate jeopardy
20
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy20

Findings at the most serious level CMS records.

Beyond CMS’s monthly file23/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
105
Ownership
For profit - Corporation
Chain
PRINCIPLE LONG TERM CARE
County
Richmond · rural
Medicare-certified since
1989

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Dec 18, 2025

326 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.403.47
Registered-nurse hours per resident day0.56—
Annual nurse turnover41.6%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1257.1%E838.1%F—
No harm, potential for minimalA—B—C14.8%
CMS’s current file: 21 of the 190 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7602×

    Ensure that residents are free from significant medication errors.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

  • F6411×

    Ensure each resident receives an accurate assessment.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

In the surveyor’s words

From the most serious findings on record at Richmond Pines Healthcare and Rehabilitation Cente, in the surveyor’s own words.

  • Immediate jeopardy, patternF686Jun 28, 2021

    3a) Resident #3 was admitted to the facility on [DATE] with multiple diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #3's active care plan, last reviewed 4/1/21, included a focus area for admitted with pressure ulcer to sacrum and was at risk of developing further pressure areas related to immobility. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #3 was cognitively intact and displayed no behaviors or refusal of care during the 7 day look back period. She required extensive assistance with Activities of Daily Living (ADL's) and was coded with 1 stage 3 pressure ulcer. The June 2021 physician orders [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, widespreadF880Nov 18, 2021

    Based on observation, the Center for Disease Control (CDC) guidelines for the use of Personal Protective Equipment (PPE), CDC COVID-19 Data Tracker for Richmond County Transmission Rate, and staff interviews, the facility failed to wear eye protection when caring for residents for 4 of 4 halls (100, 200, 300 and 400 Halls). The findings included: Review of the CDC Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, updated September 10, 2021 read as follows: Implement Universal Use of Personal Protective Equipment for Healthcare Personnel: If [CONDITION(S)]-CoV-2 infection is not suspected in a patient presenting for care, healthcare personnel working in facilities located in counties with substantial or… […]

  • No harm, potential for more than minimal, patternF755Dec 18, 2025

    Based on record review, and staff, Pharmacist, and Physician interviews, the pharmacy failed to provide the correct dose of Depakote (an anticonvulsant medication used to treat epilepsy) for a resident. This was for 1 of 6 residents reviewed for medications (Resident #53).The findings included:Resident #53 was admitted to the facility on [DATE] with diagnoses that included unspecified convulsions/epilepsy. Review of Resident #53's active orders revealed an order dated 03/16/25 for Depakote Sprinkle Capsule 125mg (milligram), give 2 capsules by mouth three times a day. […]

  • No harm, potential for more than minimal, patternF760Dec 18, 2025

    Based on observations, record review, and staff, Pharmacist, and Physician interviews, the facility failed to administer the correct dose of Depakote (an anticonvulsant medication used to treat epilepsy). This was for 1 of 6 residents reviewed for medications. The findings included: Resident #53 was admitted to the facility on [DATE] with diagnoses that included unspecified convulsions/epilepsy. Review of Resident #53's active orders revealed an order dated 03/16/25 for Depakote Sprinkle Capsule 125mg (milligram), give 2 capsules by mouth three times a day unspecified convulsions.Resident #53's significant change Minimum Data Set (MDS) dated [DATE] indicated her cognition was severely impaired. She had no behaviors and no rejection of care coded. […]

  • No harm, potential for more than minimal, patternF914Dec 18, 2025

    Based on record review, observations, resident, and staff interviews, the facility failed to provide a privacy curtain for 1 of 3 residents reviewed for privacy (Resident #86).The findings included: Resident #86 was admitted to the facility on [DATE]. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #86 was cognitively intact and provided personal care for herself with set-up and supervision. An observation of Resident #86's room on 12/16/25 at 2:40 PM, revealed no privacy curtains. Another observation of Resident #86's room occurred on 12/17/25 at 9:55 AM and revealed no privacy curtains were present.On 12/17/25 at 10:50 AM, an interview occurred with Resident #86. […]

Read 41 findings in full →The most serious and the most recent: 41 of 190 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 18, 2025Standard5 findings
  • Jan 15, 2025Complaint1 finding
  • Jul 13, 2022Complaint2 findings
  • May 12, 2022Standard and complaint15 findings
  • Nov 18, 2021Complaint3 findings
  • Jun 28, 2021Infection control3 findings · 1 harm
  • Jul 16, 2020Standard and complaint8 findings
  • Oct 3, 2019Standard and complaint15 findings
Show the 18 earlier surveys
  • Apr 4, 2019Standard and complaint19 findings · 1 harm
  • Oct 18, 2018Standard and complaint22 findings
  • Aug 29, 2018Complaint1 finding
  • Apr 26, 2018Standard and complaint25 findings
  • Oct 12, 2017Complaint3 findings · 2 harm
  • Jun 9, 2017Standard and complaint32 findings · 7 harm
  • Jul 30, 2016Complaint2 findings
  • Jun 2, 2016Standard and complaint6 findings
  • Dec 18, 2015Complaint6 findings · 5 harm
  • Jul 23, 2015Standard3 findings
  • May 8, 2014Complaint1 finding
  • Jul 12, 2013—2 findings
  • Apr 11, 2013—6 findings · 5 harm
  • Jun 6, 2012—1 finding
  • Apr 25, 2012—1 finding
  • Apr 5, 2012—3 findings
  • Jul 21, 2011—3 findings
  • Mar 23, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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