Restoracy of Whitestown, The

In the surveyor’s words

From the most serious findings on record at Restoracy of Whitestown, The, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF583Feb 13, 2026

  Based on observations, interviews, and record reviews, the facility failed to ensure residents were afforded privacy during medical assessments and personal care for 5 of 5 residents reviewed for privacy (Residents 3, 8, 28, 65, and 25). Findings include:1. On 2/10/26 at 11:40 a.m., the Physician Assistant (PA) approached Resident 3 while she was asleep in a chair in a common area. Without ensuring the resident was awake, without requesting permission, and without providing privacy, the PA pulled the collar of the resident's shirt to the side to assess bruising on the resident's left shoulder. […]

• No harm, potential for more than minimal, patternF725Nov 3, 2023

  Based on observation, interview, and record review, the facility failed to ensure sufficient staff were available to answer and address the root cause needs/requests of residents without having to wait for long periods of time for 4 of 5 residents reviewed for call light response times (Residents 38, 18, 13 and 1). Findings include: 1. During a continuous observation on 10/30/23 from 4:00 p.m., until 4:55 p.m., the following was observed: At 4:00 p.m., Resident 38 was observed in bed. He indicated he wanted to get out of bed because he did not like to lay in bed for long periods of time. He was laid down after lunch around 1:30 p.m. and had put his call light on about ten till 4:00, the girl came and said she would be right back, but he was still waiting. […]

• No harm, potential for more than minimal, patternF732Aug 5, 2022

  Based on observation, interview, and record review, the facility failed to post accurate staffing daily for 4 of 6 homes at the facility. Findings include: On 8/1/22 at 9:45 a.m., during an initial tour of building 4, the staff posting was observed on the bookshelf in a clear plastic frame. The posting was dated 7/13/22. It indicated Building 4 had 1 Nurse, and 2 Certified Nursing Assistants (CNA) for day shift and evening shift. Night shift was 1 nurse 1 CNA. On 8/1/22 at 10:41 a.m., during an initial tour of building 3, a clear plastic frame was observed on the bookcase. The frame was empty. No nursing hours were posted in building 3. On 8/1/22 at 11:34 a.m., the Staffing Coordinator (SC) was observed as he posted the daily staffing for building 3. […]

• No harm, potential for more than minimal, patternF880Aug 5, 2022

  Based on observation, interview, and record review, the facility failed to ensure appropriate PPE (personal protective equipment) was utilized correctly during resident care in a COVID-19 positive (Red) Room for 1 of 1 resident COVID-19 positive (Resident 54) and appropriate PPE in resident areas for 2 of 6 home buildings (Residents 7, 219, 16, 32, 28, and 30). The facility failed to ensure hand washing was completed at appropriately during medication administration for 3 of 3 random residents observed during medication administration (Resident 36, 48, and 5). Findings include: 1. […]

• No harm, potential for more than minimal, isolatedF744Feb 13, 2026

  Based on observation, interview, and record review, the facility failed to ensure a resident with dementia (Resident 37) received person-centered care and services to honor Resident 37's expressed preference to leave the dining room table for 1 of 3 residents reviewed for dementia care. Findings include: Throughout the survey period, Resident 37 was observed to be pleasantly confused, non-verbal, and independent in her activity pursuits which mostly consisted of independently ambulating in her wheelchair up and down the hallway outside of her room. She was also observed to prefer sitting away from the dining room table, and watching her peers, staff, and visitors instead of participating or engaging with them. […]