Deficiency Index

Resthaven Nursing & Rehab Center, LLC

Lake Charles, Louisiana · CCN 195414

25 surveys since 2010. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
128
Surveys
25
Harm or worse
2
Immediate jeopardy
2
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file22/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
162
Ownership
For profit - Limited Liability company
Chain
CENTRAL MANAGEMENT COMPANY
County
Calcasieu
Medicare-certified since
1997

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 98 for-profit facilities with 128 or more beds in Louisiana.

Last survey on record

Aug 20, 2025

446 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.173.53
Registered-nurse hours per resident day0.34—
Annual nurse turnover42.1%48.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$34,369 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L210.0%
Actual harmG—H—I—
No harm, potential for more than minimalD1365.0%E420.0%F15.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 20 of the 128 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6372×

    Assess the resident when there is a significant change in condition

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6281×

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

In the surveyor’s words

From the most serious findings on record at Resthaven Nursing & Rehab Center, LLC, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF812Aug 20, 2024

    I. Based on observations, interviews, and policy and procedure reviews, the facility failed to maintain a clean and sanitary kitchen to prevent cross contamination and the likelihood of foodborne illnesses to the 110 residents who ate meals prepared from the facility's kitchen. This deficient practice resulted in an Immediate Jeopardy on 08/18/2024 at 9:15 a.m. when the following was observed during multiple visits in the facility's kitchen: 1. Equipment: a. Excessive food residue on the stove top. b. Black residue under the ice machine's filter. Water dripped down over the black residue. c. Collection receptacle of the oven's grill top with old food, thick black burnt residue, and uncooked pasta. d. Dry food particles and grease on the oven handle. e. […]

  • Immediate jeopardy, widespreadF835Aug 20, 2024

    Based on observation, interview, and record review, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to ensure the well-being of residents by failing to provide oversight in the kitchen. This lack of oversight resulted in an Immediate Jeopardy on 08/18/2024 at 9:15 a.m., when the kitchen was observed to have equipment, environment, food storage, preparation practices; and dinnerware storage practices that were unsanitary and unsafe for meal distribution to residents with the high likelihood to cause foodborne illness. S1ADM (Administrator) was notified of the Immediate Jeopardy on 08/18/2024 at 5:51 p.m. […]

  • No harm, potential for more than minimal, widespreadF925Aug 20, 2024

    Based on observations, record review and interviews, the facility failed to maintain an effective pest control program by failing to ensure the facility's kitchen was free from insects. The deficient practice had the potential to affect 110 residents who ate meals from the kitchen. 111 residents resided in the facility. Findings: On 8/18/2024 at 4:05 p.m., an interview and observation of the dishwashing room was conducted with S16DM (Dietary Manager), S1ADM (Administrator), and S19MA (Maintenance Assistant). A large swarm of gnats were observed flying around the dishwashing room. S16DM stated that a bug light was out of order in the kitchen. On 8/18/2024 at 4:45 p.m. […]

  • No harm, potential for more than minimal, patternF812Aug 20, 2025

    Based on observations, and interview, the facility failed to store food in accordance with professional standards for food service, and ensure sanitary conditions were maintained in the kitchen as evidenced by: opened food item not labeled with the date; expired foods in the kitchen walk in cooler, and dry storage area;grease splatter and thick layer of debris on the deep fryer cover and cooking oil collection area; andexposed facial hairThis deficient practice had the potential to affect the 103 residents who consumed food from the kitchen.Findings:On 08/18/2025, a review of the facility's policy titled, Storage of Refrigerated Food, with a last revision date of October 2018, revealed in part. […]

  • No harm, potential for more than minimal, patternF656Aug 20, 2024

    Based on observations, record reviews, and interviews, the facility failed to develop and implement the resident's plan of care to provide the necessary care and services in accordance with professional standards of practice for 3 (#1, #4, and #5) residents in a final sample of 44 residents by: 1. failing to follow physician's orders for tube feeding for Resident #1; 2. failing to follow physician's orders for applying prevalon heel protector to Resident #4's right foot; 3. failing to ensure that interventions were care planned after Resident #5 sustained a fall. Findings: Resident # 1 Review of Resident #1's medical record revealed an admitted [DATE] with diagnoses that included, but were not limited to, Hyperosmolality and Hypernatremia, and Mild Protein-Calorie Malnutrition. […]

Read 20 findings in full →The most serious and the most recent: 20 of 128 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 20, 2025Standard4 findings
  • Aug 20, 2024Standard13 findings · 2 harm
  • Jul 26, 2023Standard5 findings
  • Jul 20, 2022Standard4 findings
  • Jul 29, 2020Infection control1 finding
  • Sep 12, 2019Standard7 findings
  • Oct 11, 2018Standard and complaint5 findings
  • Nov 1, 2017Complaint1 finding
Show the 17 earlier surveys
  • Sep 21, 2017Standard4 findings
  • Sep 30, 2016Standard3 findings
  • Oct 30, 2015Standard7 findings
  • Oct 1, 2015Complaint2 findings
  • Jan 30, 2015Standard8 findings
  • Nov 7, 2014Complaint2 findings
  • May 28, 2014Complaint1 finding
  • Feb 13, 2014—7 findings
  • Mar 7, 2013—9 findings
  • Oct 31, 2012—3 findings
  • May 18, 2012—11 findings
  • Dec 28, 2011—2 findings
  • Oct 4, 2011—7 findings
  • Aug 5, 2011—10 findings
  • Apr 26, 2011—5 findings
  • Dec 29, 2010—5 findings
  • Oct 28, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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