Rennes Health and Rehab Center-Rhinelander

In the surveyor’s words

From the most serious findings on record at Rennes Health and Rehab Center-Rhinelander, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689Oct 13, 2025

  Based on observation, interview, and record review, the facility did not ensure the residents' environment remains as free of accident hazards as possible. The facility did not ensure staff followed supervision of residents when needed to prevent accidents, which affected resident (R) R1 and had potential to effect 5 other residents.Facility staff did not stay with R1 during the time R1 was in a spa bath. Staff intermittently checked on R1 during the spa bath, and after approximately 2 hours, staff found R1 in the spa tub unresponsive, which required facility to call 911 for Emergency Medical Service (EMS). […]

• Actual harm, isolatedF580Jul 21, 2021

  Based on record review and interview, the facility did not immediately consult with the resident's physician when there was a significant change in the resident's physical status, or when there was a need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment) in 1 of 3 residents reviewed (R1). The facility did not contact a Physician when R1's fluid intake was less than 50% of recommended values to maintain proper hydration for 4 of 5 days prior to hospitalization . Upon hospitalization R1's renal function was impaired, creatinine was 2.47 and Blood Urea [MEDICATION(S)] (BUN) increased to 81. Hospital discharge records dated 6/29/21 indicate R1 suffered Acute Kidney injury. […]

• Actual harm, isolatedF692Jul 21, 2021

  Based on interview and record review, the facility did not ensure 1 of 3 residents (R1) reviewed was offered sufficient fluid intake to maintain proper hydration and health. The facility did not have a system in place for tracking daily intakes to ensure they meet the resident's needs. R1's fluid intake was less than 50% of recommended values to maintain proper hydration for 4 of 5 days prior to hospitalization . Upon hospitalization , R1's renal function was impaired, creatinine was 2.47 and Blood Urea [MEDICATION(S)] (BUN) increased to 81. Hospital discharge records dated 6/29/21 indicate R1 suffered an Acute Kidney injury. […]

• No harm, potential for more than minimal, widespreadF880Dec 11, 2025

  Based on observations, interviews and record reviews, the facility did not ensure staff maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The facility did not transport soiled laundry in a sanitary manner. This has the potential to affect the 17 residents that live between R90's room and the dirty linen storage area.The facility did not transport clean linen from laundry through the facility to patient's rooms on a hanging rack. This has the potential to affect all 35 residents whose linen at minimum is laundered and transported by the facility. […]

• No harm, potential for more than minimal, patternF919Oct 13, 2025

  Based on observation and interview the facility did not provide adequate equipment to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member, or to a centralized staff work area, for 1 resident (R1) out of 6 sampled residents. This had the potential to affect all 6 residents. * R1 did not have access to a call light while R1 was left in spa room unsupervised. Findings include: On 10/02/25 at 10:29 AM, Surveyor observed spa room down 400-wing. Surveyor did not observe a call light in the spa tub room. Surveyor did not observe a call light cord long enough to reach to the spa tub room from the shower room. On 10/02/25 at 10:36 AM, Surveyor observed spa room down 100-wing. […]