Regency at Livonia

In the surveyor’s words

From the most serious findings on record at Regency at Livonia, in the surveyor’s own words.

• Actual harm, isolatedF692Dec 19, 2024

  Based on observation, interview, and record review, the facility failed to ensure timely assessment and monitoring following an identified weight loss for one resident (R56) of two reviewed for nutrition resulting in, weight loss and unmet nutritional needs. Findings include: On 12/17/24 at 1:00 PM, R56 was observed sitting in their room in their wheelchair. Attempts to interview R56 were occured to no avail due to their cognition. A review of R56's medical record revealed they were admitted into the facility on [DATE] with diagnoses which included Anxiety Disorder, Hypertension, and Muscle Weakness. Further review revealed a moderately impaired cognition, and was dependent for bathing and dressing. […]

• Actual harm, isolatedF600Aug 25, 2021

  This citation pertains to intake numbers: MI 180 and MI 267. Based on interview and record review the facility failed to provide supervision to prevent resident to resident abuse involving four sampled residents (R504, R505, R507, and R508) of five residents reviewed for abuse, resulting in physical injury to two residents, self-isolation and psychosocial harm with feelings of being terrorized, and anxiety for a reasonable person for a year. Findings include: On 8/23/21 at 3:00 PM, an incident and accident (I/A) report dated 7/2/21 was reviewed involving R507 and R508 which revealed the following, [R508] was sitting in a chair at nurses station when they became agitated and stood up and made contact with [R507's] face. […]

• Actual harm, isolatedF686Apr 21, 2021

  Based on observation, interview and record review, the facility failed to ensure the provision of care and treatment per professional standards of practice to prevent the development of a facility acquired pressure ulcer (wound caused by pressure), for one sampled resident (R67) of four Residents reviewed for pressure ulcers, resulting in Resident #67 developing a stage III (full thickness of the skin and may extend into the subcutaneous tissue layer), pain, and the potential for delayed wound healing, infection, and overall deterioration in health status. Findings include: On 4/19/21 at 11:51 AM, R67 was observed in bed on their back. R67 stated that sometimes they wait hours to be repositioned. […]

• No harm, potential for more than minimal, widespreadF812Mar 3, 2026

  Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety, resulting in the potential to spread food borne illness among all residents that consume food from the kitchen. Findings include: On 03/01/2026 during an initial observation of the kitchen between 9:00 AM- 9:30 AM, the following items were observed: There were no paper towels in the paper towel dispenser at the handwashing sink. On 03/01/2026 at 9:45 AM, Dietary Manager (DM) K confirmed the empty paper towel dispenser. […]

• No harm, potential for more than minimal, widespreadF921Dec 19, 2024

  Based on observation and interview, the facility failed to provide a homelike environment throughout residential common areas and rehabilitation area. Findings include: On 12/18/24 at 11:20 AM, an observation of the first and second floor dining and common areas were observed with the following: sticky matter on the floors, garbage lying on the ground, two ice machine's tray with white debris on it and with the face of the ice machine dirty. Two popcorn machines were observed with the interior of the glass greasy and with moderate amounts of popcorn kernels adhered to the walls and in the basin. While making the observation of the popcorn machine, a staff member commented that it needed to cleaned. The baseboards were observed with dust, and debris. […]