Regency at Canton

In the surveyor’s words

From the most serious findings on record at Regency at Canton, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689Jun 25, 2026

  This citation pertains to intake 3027558.Based on observation, interview, and record review the facility failed to provide adequate supervision and follow elopement protocol resulting in R101 leaving the facility unknown to staff and sustaining a fall out of a wheelchair resulting in a facial hematoma, an abrasion to the left hand and right toes for one resident (R101) at risk for immediate jeopardy out of six residents reviewed for supervision.Further investigation of the incident revealed facility staff failed to supervise a severely cognitively impaired resident (R101) with a high elopement risk and respond appropriately to a door alarm (Emergency Door) on the Ridge Unit. […]

• Immediate jeopardy, isolatedF689Jul 2, 2025

  This citation pertains to intake MI00153910. Based on observation, interview and record review, the facility failed to assess a cognitively impaired resident (R401) after expressing desire to leave the facility and an attempt to exit a back door of the facility on 6/19/25. On 6/23/25 at approximately 8:30 PM, R401 was found after exiting the facility unbeknownst to staff. R401 was located outside the facility in a hospital gown pushing their wheelchair. This resulted in an Immediate Jeopardy due to the facility's failure to identify, assess, and implement interventions to provide resident safety and prevent elopement for residents at risk. The Immediate Jeopardy (IJ) began on 6/19/25. […]

• Immediate jeopardy, isolatedF689Aug 14, 2023

  This citation pertains to MI00138511. Based on observation, interview, and record review, the facility failed to fully implement the elopement procedure when an alarm sounded but staff neglected to conduct an adequate search of the facility grounds, resulting in the likely occurrence of a serious adverse outcome to one resident (R101) who had a diagnosis of Dementia, was assessed at risk for elopement related to exit seeking and wandering, and had severely impaired cognition out of three residents reviewed for elopement. A citizen called the facility after Resident #101 (R101) was observed unattended outside of the facility at approximately 7:15 PM about 100 feet from a busy two-lane highway in one direction and a 6-to-7-foot drop into wetlands in the other direction. […]

• Actual harm, isolatedF689Jun 8, 2023

  This citation pertains to Intakes MI00134521 and MI00134705. Based on observation, interview, and record review, the facility failed to ensure a proper pivot transfer for one resident (R23) of 6 residents reviewed for accidents resulting in an acute spiral lower leg fracture. Findings include: On 6/5/23 at approximately 8 AM R23 was observed lying in bed dressed, hair combed, and basic Arabic translation sheet at head of bed. On 6/05/23 at 11:57 AM the clinical record for R23 was reviewed and revealed that R23 was admitted into the facility on [DATE] with diagnoses of dementia, and weakness with primary language of Arabic. […]

• Actual harm, isolatedF689Jul 7, 2022

  This citation pertains to MI 424 Based on observation, interview and record review the facility failed to safely reposition a resident (R 601) in bed during the provision of care (changing a brief) resulting in the resident falling out of the bed and sustaining several fractures that required hospitalization and monitoring in the hospital's Surgical Intensive Care Unit for 3 days. Findings include: On 7/7/22 at 10:34 AM a phone interview was conducted with the primary representative and complainant of R 601. Complainant (C) stated she received a call from the facility at about 6:40 AM on 5/24/22, about a fall and was told the fall was witnessed and that my family member was alright. I was told she had some bruised knees. […]