Red Rocks Care Center
Gallup, New Mexico · CCN 325070
25 surveys since 2011, 21 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 201
- Surveys
- 25
- Harm or worse
- 21
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 102
- Ownership
- For profit - Limited Liability company
- Chain
- GENESIS HEALTHCARE
- County
- Mckinley · rural
- Medicare-certified since
- 1992
CMS ratings
- Overall
- 4
- Health inspection
- 4
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 23 for-profit facilities of 100–127 beds in New Mexico.
Last survey on record
Dec 5, 2025
339 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.23 | 3.18 |
| Registered-nurse hours per resident day | 0.39 | — |
| Annual nurse turnover | 48.6% | 51.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2354.8% | E1535.7% | F49.5% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6573×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8423×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F8803×
Provide and implement an infection prevention and control program.
- F5522×
Ensure that residents are fully informed and understand their health status, care and treatments.
In the surveyor’s words
From the most serious findings on record at Red Rocks Care Center, in the surveyor’s own words.
- Actual harm, isolatedF600Feb 6, 2023
Based on record review and interview, that facility failed to ensure residents were free from abuse for 1 (R #4) of 7 (R #'s 4, 6, 7, 8, 9, 10, and 11) residents reviewed for allegations of abuse, when the facility failed to act on a reasonable suspicion of an intoxicated employee that had been accused of physically assaulting R #4. This deficient practice likely resulted in R #4 experiencing physical and psychosocial harm when the Nurse Assistant (NA) attempted to put the resident to bed and change her clothes while R #4 resisted. The findings are: A. […]
- No harm, potential for more than minimal, widespreadF921Dec 5, 2025
Based on observation and interview, the facility failed to ensure residents had a safe and functional environment throughout the facility and for 18 (RM's # 20, 22, 27, 41, 43, 46, 49, 50, 51, 54, 64, 65, 66, 67, 68, 70, 71, and 76) of 19 (RM's #4, 20, 22, 27, 41, 43, 46, 49, 50, 51, 54, 64, 65, 66, 67, 68, 70, 71, and 76) rooms observed when the facility failed to: Ensure the facility entrance wall was even and pain all facility walls that were unpainted.Repair broken trim around the heating/cooling unit and damaged floor tiles between resident beds, in room [ROOM NUMBER], 66.Repair seal around heating/cooling unit in room [ROOM NUMBER],66.Repair broken and uneven floor tiles in rooms 22, 41, 43, 45, 49, 50 and 51.Repair bathroom door frame trim in rooms 50, 54, 67, 68, 70 and 71.Repair… […]
- No harm, potential for more than minimal, widespreadF921Dec 29, 2023
Based on observation and interview, the facility failed to provide a sanitary and comfortable environment for all 93 residents, as identified by the facility census provided by the Administrator In Training (AIT) on 12/26/23, by failing to maintain and replace water damaged and stained ceiling tiles. This deficient practice is likely to cause all residents in this facility to be exposed to environmental hazards and to not feel comfortable, which could likely affect their psychosocial well-being. The findings are: A. On 12/28/23 at 8:33 am, during an interview and observation, the Maintenance Director stated there was a ceiling tile that had mold. The tile was located at the nurses' station. […]
- No harm, potential for more than minimal, widespreadF809May 5, 2023
Based on record review, observation, and interviews, the facility failed to deliver consistently, and timely (to be prompt, be on time, and follow the times provided to the facility) lunch meals to 89 residents that receive trays in the dining rooms, and room trays, as identified on the facility matrix provided by Center Executive Director on 05/01/23. This deficient practice could potentially lead to resident frustration and hunger. The findings are: A. Record review of the facility posted times revealed that the following times for the meal pass. 1. Breakfast will be served at 7:30 am. 2. Lunch will be served at 12:30 pm. 3. Supper will be served at 5:30 pm. B. On 05/04/23 during an observation of the lunch meal pass, the following was noted. 1. […]
- No harm, potential for more than minimal, widespreadF812May 5, 2023
Based on observation, interview and record review, the facility failed to 1. Follow policy procedure for sanitizing (method of reducing or eliminating pathogenic agents, such as bacteria, on the surfaces of something) food preparation areas and; 2. Serve a room tray at safe food temperatures (hot foods should be held and served at 135 degrees Fahrenheit) These deficient practices could likely result in residents receiving food that may be contaminated due to unsanitized prep surfaces and poor handling/serving of food trays served in resident rooms. The findings are: Findings related to sanitizing technique: A. […]
Read 41 findings in full →The most serious and the most recent: 41 of 201 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 5, 2025Standard and complaint15 findings
- Jun 13, 2025Complaint3 findings
- Jul 25, 2024Standard8 findings
- Dec 29, 2023Complaint4 findings
- Nov 29, 2023Complaint1 finding
- May 5, 2023Standard11 findings
- Feb 6, 2023Complaint6 findings · 1 harm
- Aug 11, 2022Complaint2 findings
Show the 17 earlier surveys
- Mar 18, 2022Standard16 findings
- Jan 20, 2022Complaint5 findings
- Dec 10, 2020Standard and complaint6 findings
- Jan 8, 2020Complaint3 findings
- Apr 26, 2019Standard11 findings · 1 harm
- Jun 21, 2018Standard19 findings · 1 harm
- Nov 2, 2017Complaint1 finding · 1 harm
- Sep 15, 2017Standard21 findings · 3 harm
- Aug 30, 2016Standard12 findings · 1 harm
- Aug 7, 2015Standard12 findings · 2 harm
- Oct 8, 2014Complaint5 findings · 2 harm
- Jun 13, 2014Standard and complaint17 findings · 2 harm
- Sep 20, 2013—2 findings
- Aug 8, 2013—2 findings · 2 harm
- Jan 25, 2013—1 finding · 1 harm
- Sep 20, 2012—5 findings
- Sep 28, 2011—13 findings · 4 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction