Quiet Oaks Health Care Center

In the surveyor’s words

From the most serious findings on record at Quiet Oaks Health Care Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Dec 22, 2024

  Based on observations, staff interviews, and review of facility's policies titled Dietary Services Policy and Procedure and Food Storage, the facility failed to prevent wet nesting of pans to avoid bacterial growth; failed to serve cold items at or below 41 degrees; and failed to label and date bulk food items after removal from original packing. The facility had a census of 57 out of 60 residents receiving an oral diet. Findings include: 1. Review of the facility's undated policy titled Dietary Services Policy and Procedure under the subtitle, Dietary Staff revealed, all pots and pans must be washed utilizing the 3-compartment system and must be left to be air-dried after the final sanitizing rinse. […]

• No harm, potential for more than minimal, widespreadF812Aug 27, 2023

  Based on observations, staff interviews, and review of the facility policies titled, Label Dating Policy and Procedure, Monitoring Tray line and Meal Service Temperatures, and Dietary Services Policy and Procedure, the facility failed to prevent frozen foods from becoming contaminated by ice from air condenser; failed to serve cold foods to residents at or below 41 degrees; and failed to label and date opened food items. The deficient practice had the potential to affect 56 of 56 residents that received an oral diet. Findings include: 1. Observation on 8/25/2023 at 8:30 a.m. of the walk-in freezer revealed an opened eight-pound case of mini pearl onions on the top shelf under the air condenser. […]

• No harm, potential for more than minimal, widespreadF880Feb 28, 2022

  Based on observations, interviews, and review of the facility policy, COVID-19 Infection Control, Enhanced Precautions Policy and Procedure, the facility failed to initiate appropriate practices for a COVID-19 outbreak, related to use of appropriate Personal Protective Equipment (PPE); failed to appropriately disinfect glucometer containers; and failed to ensure that laundry was handled appropriately during a COVID-19 outbreak. The census was 54 residents. Findings include: Review of the facility's policy, COVID -19 Infection Control, Enhanced Precautions Policy and Procedure, updated on 12/26/21 noted that the facility would follow the following processes: Screening of staff and visitors entering the facility; Staff Screening at Facility Entrance which states; Staff entering facility… […]

• No harm, potential for more than minimal, widespreadF880Feb 5, 2021

  Based on interview and record review, the facility failed to ensure staff and visitors were screened for signs and symptoms of the COVID-19 virus prior to entrance to the facility. This failure had the potential to expose any of the residents or staff in the facility. Findings include: Observations made upon entering the facility on 02/05/21 at 8:35 AM revealed all staff and visitors are to go to the Business Office Manager's office for screening prior to entering. A no contact kiosk machine obtained a temperature via wrist exposure to a censor, then the visitor or staff member recorded that temperature on a log that had the following columns: Date: Printed Name: Temp: Feeling OK Today? Taken By: No further screening questions were asked to determine if: 1.) active signs or symptoms of… […]

• No harm, potential for more than minimal, patternF584Dec 22, 2024

  Based on observations, staff interviews and review of the facility's document titled Housekeeping Duties, the facility failed to provide a clean environment for residents residing on one of two halls by not cleaning the Packaged Terminal Air Conditioner (PTAC) filters in the rooms and air vents in the bathrooms for 12 of 16 rooms (101, 102, 103,104,105,106,107,108,109,110,111, and 112) on A hall. Findings include: Review of the facility's undated document titled Housekeeping duties under Number one revealed, Use disinfectant spray [Name of Spray] in the bathrooms as [Name] has instructed. […]