Deficiency Index

PruittHealth-Union Pointe

Monroe, North Carolina · CCN 345566

12 surveys since 2016, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
49
Surveys
12
Harm or worse
8
Immediate jeopardy
4
The record, 2016–2026
’16’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file7/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Limited Liability company
Chain
PRUITTHEALTH
County
Union
Medicare-certified since
2014

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 94 for-profit facilities of 66–99 beds in North Carolina.

Last survey on record

Jun 25, 2026

137 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.973.42
Registered-nurse hours per resident day0.77—
Annual nurse turnover47.2%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$197,532 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ26.1%K—L—
Actual harmG13.0%H26.1%I—
No harm, potential for more than minimalD1854.5%E721.2%F—
No harm, potential for minimalA—B39.1%C—
CMS’s current file: 33 of the 49 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7252×

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  • F7602×

    Ensure that residents are free from significant medication errors.

  • F8832×

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5531×

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

In the surveyor’s words

From the most serious findings on record at PruittHealth-Union Pointe, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Jul 1, 2024

    Based on record review, observations, and staff and Nurse Practitioner interviews the facility failed to protect Resident #1's and Resident #2's right to be free from sexual abuse. On 6/16/24 staff (Nurse Aide #1, Nurse Aide #2, and Nurse #1) observed Resident #1 (female) in Resident #2's (male) room. Resident #2 was lying on his back on the bed naked from the waist down and Resident #1 was on top of him with her brief and pants down at her ankles. Resident #2 had one hand on his erect penis and was trying to insert his penis in Resident #1, and he was touching her private parts with his other hand. […]

  • Immediate jeopardy, isolatedF607Jul 1, 2024

    Based on record review, observations, and staff interviews the facility failed to implement their abuse policy by failing to immediately implement protective measures when Nurse Aide #1 and Nurse Aide #2 observed two residents with severe cognitive impairment (Resident #1 and Resident #2) engaged in sexual activity that they did not have the capacity to consent to and the staff did not immediately separate the residents to provide protection from further abuse. The residents remained engaged in the sexual act until Nurse #1 arrived at the room and instructed Nurse Aide #1 and Nurse Aide #2 to separate the residents. […]

  • Actual harm, patternF550Feb 16, 2024

    Based on record reviews, resident, family member, and staff interviews, the facility failed to protect residents' dignity when residents were left soiled in feces and saturated in urine for 4 of 17 residents reviewed for dignity issues (Resident #192, Resident #34, Resident #48, and Resident #69), and failed to provide a dignity cover over a urinary catheter drainage bag for 1 of 4 residents reviewed for urinary catheters (Resident #390). Resident #192, Resident #34, Resident #48, and Resident #69 reported they felt upset, angry, mad, and like they did not matter at all when they were not provided incontinence care. […]

  • Actual harm, patternF725Feb 16, 2024

    Based on observations, record reviews, and staff, resident, Nurse Practitioner, and Medical Director interviews, the facility failed to provide sufficient nursing staff which resulted in residents being treated in an undignified manner when left incontinent of urine or stool (Resident #192, #34, #48, and #69) and when a urinary catheter bag was left uncovered (Resident #390). These residents reported feeling upset, angry, mad and unimportant. The facility failed to provide sufficient nursing staff to assist with activities of daily living (ADL) care for dependent residents (Resident #192, #34, #69, #48, and #339). The facility failed to supervise a resident who was at high-risk for falls which resulted in acute cervical 6, cervical 7 and 1 thoracic fractures due to a fall (Resident #16). […]

  • Actual harm, isolatedF689Feb 16, 2024

    Based on staff, Nurse Practitioner, (NP) #1 and Medical Director (MD) interviews, observations and record review, the facility failed to supervise Resident #16 who was cognitively impaired and impulsive. The resident was eating in a dining room without any staff present in the room and with the back of her wheelchair positioned in front of a stone hearth. While passing trays on the 300 hall, NA #8 observed Resident #16 aggressively bounce her wheelchair and suddenly flip her wheelchair backwards hitting her head on the stone fireplace. This accident resulted in acute cervical 6, cervical 7 and thoracic 1 fractures. The fall on 12/23/23 resulted in pain at a level of 6 out of 10 and the use of a hard cervical collar. This was for 1 of 6 residents reviewed for accidents (Resident #16). […]

Read 23 findings in full →The most serious and the most recent: 23 of 49 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 25, 2026Standard and complaint2 findings
  • May 12, 2025Standard and complaint5 findings
  • Jul 1, 2024Complaint2 findings · 2 harm
  • Feb 16, 2024Standard and complaint18 findings · 3 harm
  • Jun 30, 2022Standard and complaint7 findings
  • Oct 22, 2021Complaint2 findings
  • Mar 12, 2021Standard2 findings
  • Oct 27, 2020Complaint1 finding
Show the 4 earlier surveys
  • Oct 16, 2019Complaint1 finding · 1 harm
  • Aug 2, 2018Standard and complaint3 findings
  • Sep 9, 2017Standard5 findings · 2 harm
  • Sep 28, 2016Standard1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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