Pruitthealth - Crestwood, LLC

In the surveyor’s words

From the most serious findings on record at Pruitthealth - Crestwood, LLC, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jun 26, 2025

  Based on observation, staff interview, and Review of the facility's policies titled, Pot/Pan Washing and Sanitation and Dishwashing, the facility failed to ensure kitchen staff thoroughly cleaned and air-dried plates and pans prior to storage. This failure had the potential to increase the risk of foodborne illness and had the potential to affect 61 of 66 residents who received dietary services. Findings include: Review of the facility's policy titled, Pot/Pan Washing and Sanitation, dated 11/16/2020 revealed, Policy Statement: It is the policy if PruittHealth that equipment and utensils are cleaned and sanitized appropriately after use to maintain a clean and sanitary environment for food preparation. Scope: This applies to all dietary partners employed by PruittHealth. Procedure: . […]

• No harm, potential for more than minimal, widespreadF880Feb 22, 2024

  Based on observations, staff interviews, record review, and review of the facility's policies titled Coronavirus (COVID-19) Infection Prevention and Control Practices Policy and COVID-19 Isolation and Cohorting Process, the facility failed to ensure notification of the facility's current active COVID-19 status was posted on the front exterior doors of the facility as recommended by the Centers for Disease Control (CDC). In addition, the facility failed to follow infection control procedures of applying and removing Personal Protective Equipment (PPE) during treatment services for one of 17 Residents (R) (R12). […]

• No harm, potential for more than minimal, isolatedF600Apr 25, 2024

  Based on observations, interviews, record reviews, and a review of the policy titled, Abuse Identification the facility failed to maintain an environment that was free from sexual abuse by another resident for one of three residents (R1) sampled for abuse. Findings include: Review of the policy titled Abuse Identification, last reviewed on 1/11/2024 revealed the following: Policy Statement 3. Patients/residents in a Health Care Center should not be subjected to abuse or neglect by anyone (including but not limited to: staff, other patients/residents, consultants, volunteers, staff of other agencies serving the individual, family members or legal guardians, friends, or other individuals). […]

• No harm, potential for more than minimal, isolatedF609Apr 25, 2024

  Based on observations, interviews, record reviews, and review of the policy titled, Reporting Patient Abuse, Neglect, Exploitation, Mistreatment, and Misappropriation of Property the facility failed to timely report an allegation of sexual abuse to the State Agency (SA) for one resident of three residents (R1) sampled for abuse. Findings include: Review of the policy titled Reporting Patient Abuse, Neglect, Exploitation, Mistreatment, and Misappropriation of Property, last reviewed 1/11/2024, under the Policy Statement: It is the policy of (named facility) and its affiliated entities (collectively, the Organization) to comply with all applicable federal and state requirements regarding the reporting of patient abuse, neglect, exploitation, mistreatment, and misappropriation of property. […]

• No harm, potential for more than minimal, isolatedF568Oct 30, 2023

  Based on staff interview and record review, the facility failed to maintain bookkeeping techniques for one of four private pay residents (R) (R1) reflecting discrepancies with the daily rates and billing. The facility census was 62 residents. Findings include: Review of the record revealed that Resident 1(R1) was admitted to the facility as a private pay resident. The admission agreement contract revealed a rate of $288 per day or $8,805 per month. Review of the Resident Account Detail dated [DATE] through [DATE] revealed that R1 was initially charged a daily rate of $284.03 for the month of [DATE]. The responsible party paid the facility a cashier check dated [DATE] for $8,500. […]