Providence Seward Mountain Haven

In the surveyor’s words

From the most serious findings on record at Providence Seward Mountain Haven, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF585Sep 13, 2024

  Based on observation, interview and record review, the facility failed to ensure 1) accurate information regarding the grievance officer was available to the residents and 2) residents could file a grievance anonymously. This failed practice denied all residents and their representatives (for a census of 39) the right to file a grievance while maintaining confidentiality and having the grievance resolved. Findings: Grievance Official Information: Review of the Providence [NAME] Mountain Haven [PSMH] - Resident Handbook 2022/2023, with the Admission Coordinator (AC), revealed on page 27 the PSMH Grievance Official (GO) listed was GO #1. […]

• No harm, potential for more than minimal, patternF552Feb 11, 2026

  .Based on record review and interview, the facility failed to ensure residents were informed in advance, by the physician or other practitioner or professional, of the risks and benefits of proposed care, or treatment and treatment alternatives or treatment options and to choose the alternative or option he or she preferred. Specifically, the facility failed to obtain informed consent (a process where a patient or their representative was provided with the necessary information to make an informed decision about the use of medications. […]

• No harm, potential for more than minimal, patternF609Sep 13, 2024

  43792 50031 50078 Based on interview and record review, the facility failed to ensure final investigation results were reported to the State Agency for five Facility Reported Incidents (FRIs -AK 4446, 4485, 4486, 4487, and 4498) out of six FRIs within the mandatory reporting period. This failed practice had the potential to place all residents (based on a census of 39) at risk of abuse or neglect, and harm. Findings: Resident #5 Record review on 9/9-13/24 revealed Resident #5 was admitted to the facility with a diagnosis that included Alzheimer's disease (a progressive mental deterioration, due to generalized degeneration of the brain) with late onset. […]

• No harm, potential for more than minimal, patternF575Mar 3, 2023

  Based on interview and observations, the facility failed to ensure the contact information of advocacy groups was posted in location accessible to residents and their representatives in one lodge (#1), of 4 lodges observed during survey. This failed practice denied the residents and their representatives the contact information for State and local advocacy groups. Findings: During resident group interviews conducted on 3/01/23 from 1:06 PM-2:10 PM, the Residents at Lodge #1 were asked if they knew how to contact the long-term care ombudsman or the state agency. Resident #'s 19, 22, and 29 stated they did not know how to file a grievance with the facility or contact the state agency. Resident #s 19 and 22 stated they did not know how to contact the long-term care ombudsman's office. […]

• No harm, potential for more than minimal, patternF812Mar 3, 2023

  Based on observation, interview, and policy review, the facility failed to ensure: 1) storage of food under sanitary conditions, and 2) dietary staff protected food from cross contamination during the preparation of ready-to-eat foods in 2 of 4 lodges observed. This failed practice placed the 18 residents, receiving food from the kitchens, at risk for possible food borne illness and/or degradation in food quality. Findings: Food storage: Lodge #1: An observation on 02/27/23 at 11:32 AM, of the refrigerator located in the pantry, revealed: - Unfrozen package of ground meat in zip lock bag on bottom shelf, writing on label [Lodge #1] not dated; - Unfrozen package of ground meat in zip lock bag on bottom shelf, writing on label [Lodge #2] undated; - One container of Liquid Whole Eggs… […]