Deficiency Index

Providence Holy Cross Med Ctr D/P SNF

Mission Hills, California · CCN 555074

27 surveys since 2011. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
145
Surveys
27
Harm or worse
4
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file22/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
48
Ownership
Non profit - Corporation
Chain
PROVIDENCE HEALTH & SERVICES
County
Los Angeles
Medicare-certified since
1978

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 71 not-for-profit facilities with fewer than 66 beds in California.

Last survey on record

Mar 27, 2026

227 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day9.924.85
Registered-nurse hours per resident day3.78—
Annual nurse turnover25.0%28.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$97,923 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K12.1%L—
Actual harmG24.2%H—I—
No harm, potential for more than minimalD2552.1%E1531.3%F12.1%
No harm, potential for minimalA—B48.3%C—
CMS’s current file: 48 of the 145 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6954×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F6933×

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Providence Holy Cross Med Ctr D/P SNF, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF921Dec 20, 2021

    Based on observations, interviews, and record review, the facility failed to provide a safe and sanitary environment for 40 of 40 residents, staff, and visitors by not maintaining the roof in good repair. This deficient practice resulted to roof leaks of rainwater from the ceilings at the Nursing Station, North Corridor, South Corridor, East Corridor, West Corridor, Main entrance lobby, Activity Room, and Resident Room 3146. The leaking roof had the potential to cause serious harm, injury, or death to residents, staff, and visitors. An Immediate Jeopardy (IJ, a situation in which entity noncompliance has placed the health and safety of recipients in its care at risk for serious injury, serious harm, serious impairment or death) was called on December 14, 2021, at 6:01 p.m. […]

  • Immediate jeopardy, patternF695Dec 11, 2025

    Based on observation, interview and record review the facility failed to ensure 24 of 24 sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9, Resident 10, Resident 11, Resident 12, Resident 13,Resident 14, Resident 15, Resident 16, Resident 17, Resident 18, Resident 19, Resident 20, Resident 21, Resident 22, Resident 23, and Resident 24) who were on mechanical ventilators (a life-support machine that helps or takes over breathing for people who can't breathe sufficiently on their own, delivering oxygen) was free of contaminants (any physical or chemical substances) when the facility returned the oxygen gas line system back on for service and not had a certified medical gas verifier conduct testing to ensure oxygen is… […]

  • Actual harm, isolatedF580Apr 14, 2024

    Based on interview and record review, the facility failed to notify the physician of one of one sampled resident's (Resident 37) who continued to have blood in the urine (hematuria) with presence of clots. Resident 37, who had an indwelling urinary catheter (IUC, a hollow flexible tube inserted in the bladder [the organ that stores urine] to drain urine) and was on blood thinner medication, was having hematuria from 1/12/2024 at 11:40 a.m. to 1/15/2024 and the attending physician (Physician 1) was not informed. […]

  • Actual harm, isolatedF690Apr 14, 2024

    Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 37), who had an indwelling urinary catheter (IUC, a hollow flexible tube inserted in the bladder [the organ that stores urine] to drain urine), was on blood thinner medication, and had recent hematuria (blood in the urine) with presence of clots, received care and services to prevent complications including continued hematuria, urinary retention (inability to urinate) and/or obstruction (blockage), urinary tract infection (UTI - infection that happens when germs enter the urethra [the tube that conducts urine from the bladder to the outside of the body], and infect the urinary tract). […]

  • No harm, potential for more than minimal, widespreadF835Mar 27, 2025

    Based on interview and record review, the facility failed to fully develop and implement an antibiotic (antimicrobial, medicine that inhibits the growth of or destroys microorganisms) stewardship program (ASP- a coordinated program that promotes the appropriate use of drugs used to treat infections, including antibiotics as a part of its overall Infection Prevention and Control Program (IPCP) for one of six sampled residents (Resident 3) reviewed under Infection Control facility task by: a. Failing to establish protocols to identify signs and symptoms of infections among residents to assess whether they met evidence-based national standard criteria for initiating antibiotic treatment b. […]

Read 23 findings in full →The most serious and the most recent: 23 of 145 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 27, 2026Standard12 findings
  • Dec 11, 2025Complaint1 finding · 1 harm
  • Mar 27, 2025Standard17 findings
  • Apr 14, 2024Standard17 findings · 2 harm
  • Sep 29, 2023Complaint1 finding
  • Mar 26, 2023Standard13 findings
  • Dec 5, 2022Complaint1 finding
  • Jul 14, 2022Complaint1 finding
Show the 19 earlier surveys
  • May 13, 2022Complaint1 finding
  • Apr 22, 2022Complaint1 finding
  • Dec 20, 2021Complaint1 finding · 1 harm
  • Jul 1, 2020Complaint1 finding
  • Feb 20, 2020Complaint1 finding
  • May 10, 2019Complaint2 findings
  • Apr 29, 2019Standard8 findings
  • Apr 22, 2018Standard8 findings
  • Apr 23, 2017Standard8 findings
  • Feb 21, 2016Standard16 findings
  • Oct 20, 2015Complaint1 finding
  • Dec 23, 2014Complaint2 findings
  • Dec 14, 2014Standard9 findings
  • Sep 1, 2013—7 findings
  • Aug 31, 2013—1 finding
  • Feb 13, 2013—1 finding
  • Aug 3, 2012—1 finding
  • May 14, 2012—6 findings
  • Apr 14, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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