Deficiency Index

Promenade Health and Rehabilitation

Rogers, Arkansas · CCN 045361

28 surveys since 2011, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
110
Surveys
28
Harm or worse
6
Immediate jeopardy
5
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/28

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
114
Ownership
For profit - Limited Liability company
Chain
STEIN LTC
County
Benton
Medicare-certified since
2001

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=13, floor 20).

Last survey on record

Dec 18, 2025

326 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.133.91
Registered-nurse hours per resident day0.26—
Annual nurse turnover63.8%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD333.3%E444.4%F222.2%
No harm, potential for minimalA—B—C—
CMS’s current file: 9 of the 110 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6042×

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F6891×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8031×

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

In the surveyor’s words

From the most serious findings on record at Promenade Health and Rehabilitation, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Jul 25, 2024

    Based on observation, interview, and policy review, the facility failed to ensure opened food was dated for food service safety in 1 of 1 kitchen. The failed practice had the potential to affect all 85 residents. Specifically, the facility failed to date an opened bag of salad mix. The findings are: On 07/22/2024 at 11:00 AM, the surveyor observed an 18 ounce bag of salad mix opened in the refrigerator with no date on it. The Dietary Manager took the bag and placed it in a box of other salad mixes. On 07/23/2024 at 10:05 AM, the District Dietary Manager and this surveyor observed the same bag of salad mix without a date on the bag. […]

  • No harm, potential for more than minimal, widespreadF812May 18, 2023

    Based on observation, record review, and interview, the facility failed to ensure food items stored in the refrigerator and freezer were covered or sealed and expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen. These failed practices had the potential to affect 97 residents who received meals from the kitchen (total census: 97), as documented on a list provided by the Dietary Supervisor on [DATE]. The findings are: 1. On [DATE] at 9:22 AM, an opened box of bacon was on a shelf in the walk-in refrigerator. The box was not covered or sealed. 2. On [DATE] at 9:25 AM, the following observations were made in the freezer: a. An opened box of omelets was on a shelf in the freezer. […]

  • No harm, potential for more than minimal, widespreadF812Jan 14, 2022

    Based on observation and interview, the facility to ensure an ice scoop holder in 1 of 2 ice machines was maintained in clean condition; dietary staff washed their hands before handling clean equipment or food items; leftover food items were promptly used or discarded; foods stored in the freezer, refrigerator, and dry storage area were covered, sealed and dated; and expired bread products were promptly removed / discarded to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen. These failed practices had the potential to affect 66 residents who received meals from the kitchen (total census: 67), as documented on a list provided by Dietary Manager on [DATE] at 4:29 PM. The findings are: 1. […]

  • No harm, potential for more than minimal, patternF604Jul 25, 2024

    Based on observation, record review, and interviews, the facility failed to ensure a resident was free from the use of an unnecessary restraint for 1 (Resident #23) of 1 sampled resident reviewed for the use of restraints. Specifically, Resident #23 had a seat belt attached to a wheelchair and fastened around resident's waist preventing resident from standing. Findings include: A review of a facility policy titled, Use of Restraints, with a revised date 03/01/2022, indicated, Policy Statement Restraints shall only be used for the safety and well-being of the resident . shall only be used to treat the resident's medical symptom(s) and never for .the prevention of falls .2 .resident cannot remove a device in the same manner in which the staff applied it . […]

  • No harm, potential for more than minimal, patternF880Jul 25, 2024

    Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene when providing resident meal trays to the residents who eat in their room and receive meals from the dining room on the 100 Hall; failed to ensure hand hygiene was performed between residents, and failed to ensure staff did not touch medication with bare contaminated hands for 1 (Resident #31) of 2 sampled residents observed during medication pass to prevent the potential spread of infections. Findings include: A review of a facility policy titled, Handwashing/Hand Hygiene, dated 07/17/2012, indicated, Policy Statement This facility considers hand hygiene the primary means to prevent the spread of infections. Policy Interpretation and Implementation . 2. […]

Read 26 findings in full →The most serious and the most recent: 26 of 110 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 18, 2025Standard and complaint3 findings
  • Jul 25, 2024Standard3 findings
  • May 18, 2023Standard and complaint3 findings
  • Jan 14, 2022Standard4 findings
  • Nov 6, 2020Standard18 findings
  • Jun 3, 2020Complaint1 finding
  • Dec 18, 2019Complaint2 findings
  • May 17, 2019Standard6 findings
Show the 20 earlier surveys
  • Apr 5, 2019Complaint4 findings
  • Nov 29, 2018Complaint2 findings
  • Jul 26, 2018Standard3 findings
  • May 31, 2018Complaint1 finding
  • Dec 7, 2017Complaint1 finding
  • Oct 2, 2017Complaint3 findings
  • Mar 16, 2017Standard3 findings
  • Dec 9, 2016Complaint1 finding · 1 harm
  • Feb 18, 2016Standard2 findings
  • Mar 24, 2015Complaint2 findings · 2 harm
  • Feb 8, 2015Complaint1 finding · 1 harm
  • Jan 15, 2015Standard3 findings
  • Dec 19, 2013—5 findings
  • Oct 16, 2013—3 findings · 2 harm
  • Jul 24, 2013—6 findings
  • Nov 16, 2012Standard16 findings
  • Jan 26, 2012—3 findings
  • Dec 30, 2011—6 findings
  • Sep 30, 2011—3 findings
  • Apr 18, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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