Deficiency Index

Professional Post Acute Center

San Rafael, California · CCN 555214

75 surveys since 2011, 22 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
229
Surveys
75
Harm or worse
22
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file53/75

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
99
Ownership
For profit - Limited Liability company
Chain
CAMBRIDGE HEALTHCARE SERVICES
County
Marin
Medicare-certified since
1985

CMS ratings

Overall
3
Health inspection
2
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.

Last survey on record

Jul 17, 2026

115 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.844.16
Registered-nurse hours per resident day0.54—
Annual nurse turnover38.1%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$148,455 across 4 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG89.5%H11.2%I—
No harm, potential for more than minimalD3035.7%E3744.0%F89.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 84 of the 229 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6587×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6897×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6003×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Professional Post Acute Center, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF835Mar 1, 2023

    Based on observation, interview and record review, the facility failed to ensure effective administration of its operations when the facility: 1.a) Did not ensure sufficient dietary staff (cooks and dietary aides) were employed and working in the dietary services, 1.b.) Did not ensure Registered Dietitian (RD) oversight in the kitchen and the Administrator did not provide the RD consult reports (documenting issues in the kitchen), dating back to [DATE], and 2) Did not ensure dietary services had adequate supervision when the facility did not employ a fulltime dietary manager, dating back to [DATE]. […]

  • Actual harm, patternF684Sep 8, 2022

    Based on observation, interview, and record review, the facility failed to ensure 3 of 4 sampled residents (Residents 1, 2, and 3) received necessary care and treatment in accordance with professional standards of practice, when facility staff: 1. Delayed scheduling Resident 1's appointment for a routine suprapubic catheter (A hollow flexible tube used to drain urine from the bladder, inserted into the bladder through the abdomen) change months longer than indicated by physician order. The order indicated to have the catheter changed every 6 to 8 weeks, but it took more than four months (From 10/13/21 to 2/16/22) to have it changed. 2. […]

  • Actual harm, patternF600May 19, 2021

    Based on observation, interview, and record review, the facility failed to ensure eight residents (Residents 2, 23, 54, 56, 62, 67, 72, 235) were free from verbal abuse and neglect by staff, including Staff I (Licensed Nurse), when: 1) Staff I communicated with residents in ways that caused discomfort to both residents and staff. 2) Staff I intimidated Resident 235 and Resident 54. 3) Resident 2 was afraid to ask Staff I for his as-needed pain medication to manage moderate or severe pain. 4) Six Residents in Resident Council vocalized fear of retaliation from Staff I. 5) Resident 23, Resident 2, Resident 62, Resident 67, and Resident 72 observed nursing staff sleeping during regular work hours at night. […]

  • Actual harm, isolatedF689Jul 17, 2026

    Based on observation, interview and record review, the facility failed to ensure resident safety for two of three residents sampled for falls (Resident 75 and Resident 66) when: 1. Resident 75 was receiving incontinent care (toileting; changing a soiled adult brief) by one Certified Nursing Assistant (CNA J) when she required two caregivers to assist, and subsequently fell out of her elevated bed (a mattress raised to the caregivers preference to provide care comfortably) when she was turned on her side; and, 2. Resident 66 fell after she was left unattended at her bedside while sitting in a shower chair (a specialized, waterproof chair used for bathing residents). These failures: 1. […]

  • Actual harm, isolatedF689Aug 13, 2025

    Based on interview and record review, the facility failed to ensure an environment free of falls for one resident (Resident 1) of three sampled residents when the facility:1. Did not initiate a person-centered care plan for Resident 1's fall risk prior to [DATE]; and,2. Did not analyze Resident 1's risk for a fall after worsening edema (swelling from an accumulation of fluid in the body's tissues) and possible deep vein thrombosis (DVT, a blood clot in a deep vein which can cause pain and swelling) in her lower legs.These failures contributed to Resident 1 sustaining a left fibula (one of the two bones in the calf) [NAME] fracture (a break of the upper fibula usually caused by twisting or forceful rotation of the ankle) from a fall. Cross reference F557.Findings:1. […]

Read 40 findings in full →The most serious and the most recent: 40 of 229 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 17, 2026Standard and complaint5 findings · 1 harm
  • May 8, 2026Complaint1 finding
  • May 4, 2026Complaint1 finding
  • Mar 4, 2026Complaint2 findings
  • Aug 13, 2025Complaint2 findings · 1 harm
  • Jul 8, 2025Complaint1 finding
  • Apr 21, 2025Complaint1 finding
  • Feb 6, 2025Complaint1 finding
Show the 67 earlier surveys
  • Sep 19, 2024Standard2 findings
  • Sep 3, 2024Complaint3 findings
  • Jun 11, 2024Complaint1 finding
  • Feb 28, 2024Complaint2 findings · 1 harm
  • Feb 27, 2024Complaint3 findings
  • Feb 15, 2024Complaint6 findings · 2 harm
  • Feb 14, 2024Complaint1 finding
  • Jan 4, 2024Complaint2 findings
  • Nov 22, 2023Complaint5 findings
  • Aug 18, 2023Complaint1 finding
  • Jul 19, 2023Complaint1 finding · 1 harm
  • Jul 12, 2023Complaint1 finding
  • May 19, 2023Complaint1 finding
  • Apr 20, 2023Complaint8 findings
  • Apr 17, 2023Complaint1 finding
  • Mar 23, 2023Complaint1 finding
  • Mar 1, 2023Complaint1 finding · 1 harm
  • Jan 3, 2023Complaint1 finding
  • Oct 19, 2022Complaint2 findings · 1 harm
  • Oct 13, 2022Complaint1 finding
  • Sep 8, 2022Complaint9 findings · 1 harm
  • Mar 3, 2022Complaint1 finding
  • Dec 10, 2021Complaint1 finding
  • Dec 7, 2021Complaint1 finding
  • Oct 7, 2021Complaint1 finding
  • May 19, 2021Standard and complaint23 findings · 3 harm
  • May 10, 2021Complaint1 finding
  • May 6, 2021Complaint1 finding
  • Apr 21, 2021Complaint2 findings
  • Apr 14, 2021Complaint2 findings
  • Mar 29, 2021Complaint1 finding
  • Mar 26, 2021Complaint3 findings
  • Dec 28, 2020Complaint1 finding
  • Sep 8, 2020Complaint2 findings
  • Sep 2, 2020Complaint2 findings
  • Aug 3, 2020Infection control2 findings · 1 harm
  • Jul 22, 2020Infection control1 finding
  • Jun 3, 2020Infection control1 finding
  • Jul 22, 2019Complaint1 finding · 1 harm
  • May 1, 2019Standard23 findings
  • Jan 7, 2019Complaint2 findings · 1 harm
  • Dec 20, 2018Complaint1 finding
  • Dec 7, 2018Complaint1 finding · 1 harm
  • Nov 28, 2018Complaint1 finding
  • May 23, 2018Standard8 findings
  • Mar 26, 2018Complaint2 findings
  • Nov 29, 2017Complaint2 findings
  • May 23, 2017Standard and complaint7 findings
  • Aug 17, 2016Complaint1 finding
  • Aug 16, 2016Complaint1 finding
  • Jul 26, 2016Complaint1 finding
  • Jun 13, 2016Complaint1 finding
  • May 25, 2016Complaint1 finding
  • May 6, 2016Complaint2 findings
  • Apr 18, 2016Standard8 findings · 1 harm
  • Apr 12, 2016Complaint1 finding
  • Apr 7, 2016Complaint1 finding
  • Mar 29, 2016Complaint1 finding
  • Dec 10, 2015Complaint3 findings · 1 harm
  • May 8, 2015Standard8 findings
  • Feb 26, 2015Complaint2 findings · 2 harm
  • Apr 11, 2014Standard10 findings
  • Mar 21, 2014Complaint1 finding
  • Apr 26, 2013—4 findings
  • Mar 30, 2012—10 findings
  • Mar 29, 2012—1 finding
  • Mar 11, 2011—11 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction