Pines Retirement Center of Baton Rouge

In the surveyor’s words

From the most serious findings on record at Pines Retirement Center of Baton Rouge, in the surveyor’s own words.

• Immediate jeopardy, widespreadF609Oct 10, 2024

  Based on interviews and record reviews, the facility failed to ensure all alleged violations of abuse were reported to the state survey agency. The facility failed to: 1. Ensure allegations of verbal and physical abuse were reported to the State Survey Agency, immediately but not later than 2 hours after the allegation was made for 5 (#35, #42, #46, #51, and #52) of 19 sampled residents reviewed for abuse; and 2. Report the results of the investigations within 5 working days with appropriate corrective actions implemented for 5 (#35, #42, #46, #51, and #52) of 19 sampled residents reviewed for abuse. This deficient practice resulted in an Immediate Jeopardy situation on 09/04/2024 when multiple staff witnessed S4CNA and S5CNA curse, yell, and point in Resident #52's face. […]

• Immediate jeopardy, widespreadF835Oct 10, 2024

  Based on interviews and record reviews, the facility failed to ensure it was administered in a manner that enabled its resources to be used effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility failed to have an effective system in place to: 1. Ensure residents remained free from verbal and mental abuse for 3 (#42, #46, and #52) of 7 (#18, #26, #42, #46, #51, #52, and #111) residents reviewed for abuse; and 2. Ensure allegations of verbal and physical abuse were reported to the State Survey Agency, immediately but not later than 2 hours after the allegation was made for 5 (#35, #42, #46, #51, and #52) of 19 sampled residents reviewed for abuse; and 3. […]

• Immediate jeopardy, patternF600Oct 10, 2024

  Based on interviews and record reviews, the facility failed to ensure each resident remained free from verbal and mental abuse for 3 (#42, #46, and #52) of 7 (#18, #26, #42, #46, #51, #52, and #111) residents reviewed for abuse. The facility failed to prevent: 1. S4CNA and S5CNA from yelling, cursing, and pointing at Resident #52 while surrounding the wheelchair and preventing the resident from getting away; and 2. S6CNA from yelling and cursing at Resident #52 in the hall; and 3. S13LPN from intimidating and threatening Resident #42; and 4. […]

• No harm, potential for more than minimal, widespreadF812Sep 10, 2025

  Based on observations, interviews, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. The facility failed to ensure:1. The can opener was free of a dried, black substance and metal shavings;2. Ceiling vents in the kitchen were properly cleaned and free of black and brown substances; 3. Ceiling tiles above the steam table were secured and free of a gray fluffy substance;4. The Steamer drip pan was not overflowing a white, liquid substance onto the table and floor; and5. Milk was held at a safe temperature for consumption of 41 degrees Fahrenheit or below prior to being served to residents. […]

• No harm, potential for more than minimal, widespreadF867Oct 24, 2023

  Based on record reviews and interviews, the facility failed to implement and monitor appropriate plans of action to correct identified quality deficiencies. The facility failed to ensure staff were monitored for providing and documenting ADL care for 2 (#4 and #5) of 5 (#1, #2, #3, #4, and #5) residents reviewed for ADLs. This failed practice had the potential to effect all 53 residents who currently resided in the facility. Findings: Review of the facility's policy titled, Quality Assurance and Performance Improvement (QAPI) Program revealed the following, in part: Policy Statement: The facility shall develop, implement, and maintain an ongoing, facility-wide Quality Assurance and Performance Improvement (QAPI) program that builds on the Quality Assessment and Assurance Program to… […]