Deficiency Index

Pine Lodge

Beckley, West Virginia · CCN 515001

34 surveys since 2010, 18 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
282
Surveys
34
Harm or worse
18
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file30/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
GENESIS HEALTHCARE
County
Raleigh
Medicare-certified since
1967

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 32 for-profit facilities of 100–127 beds in West Virginia.

Last survey on record

May 21, 2026

172 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.243.27
Registered-nurse hours per resident day0.62—
Annual nurse turnover42.6%44.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$20,910 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.9%H—I—
No harm, potential for more than minimalD2445.3%E2241.5%F611.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 53 of the 282 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Pine Lodge, in the surveyor’s own words.

  • Immediate jeopardy, patternF880Mar 18, 2021

    Based on record review, observation and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. This failed practice had the potential to affect more than a limited number of residents residing in the facility. The facility failed to provide Resident #87's [CONDITION(S)] care, gastroscopy tube care, and pressure ulcer care in a manner to prevent the spread of infection. […]

  • Actual harm, isolatedF600May 21, 2026

    Based on record review and staff interview the facility failed to ensure Resident # 3 was free from neglect. Nurse Aide #137 was assigned to be on one to one supervision with Resident #3 due to multiple falls. NA #137 neglected the resident by leaving the residents room braking the one to one supervision to go to the nurses station to plug up his phone. While he was out of the room Resident #3 got out of bed and fell and sustained a fracture to her facial bones. The neglect perpetrated by Resident #137 resulted in actual harm for Resident #3 when she sustained a [NAME] Fort 1 fracture (A horizontal fracture separating the teeth and hard palate from the upper maxilla. The upper teeth are mobile, but the nose and eyes remain stable). […]

  • Actual harm, isolatedF600Jan 5, 2022

    Based on observation and staff interview, the facility failed to ensure residents were free from verbal and emotional abuse. The surveyor was witness to the verbal and emotional abuse of Resident #71 in the public hallway by the nurses station. The Nurse Practitioner verbally berated Resident #71 on two (2) occasions. She was removed from the situation and then returned to continue the verbal assault of Resident #71 for a second time. This cause psychosocial harm to Resident #71. Resident #54 was also verbally abused by a nurse at the facility on the same day. Resident #54 did not appear to suffer any harm from this. but the potential existed for him to suffer psychological harm. These were random opportunities for discovery. Identified Residents #71, and #54. […]

  • No harm, potential for more than minimal, widespreadF725Nov 15, 2023

    Based on record review, resident interviews, staff interviews and observations, the facility failed to ensure all staff were competent and there were Sufficient nursing staff relate: to extremely late and omitted medications, Nursing staff failed to notify the physician and/or not done timely when blood glucose levels are not in the set parameter, showers not provided for dependent residents, missed treatment, lacking in meaningful activities, catheter care, care for tube feedings, staff adhering to infection control practices (including residents that are positive for COVID-19), and staff failed to document and dispense night time ordered snacks. […]

  • No harm, potential for more than minimal, widespreadF732Nov 15, 2023

    Based on observation, facility document review, and staff interview the facility failed to post a staff posting that included the census, total number and actual hours worked per shift for licensed and unlicensed staff responsible for resident care. This was true for the last quarter and currently. These failed practices had the potential to affect all residents. Facility census 117. Findings included: a) Staff postings On 11/12/23 at 10:30 AM it was noted the staff posting located at the front lobby of the facility did not contain the information of a daily census, number of nurse aides, number of nurses, and the total hours worked per day. […]

Read 37 findings in full →The most serious and the most recent: 37 of 282 on record.

Every survey on record

FindingsAt actual harm or above

  • May 21, 2026Standard and complaint16 findings · 1 harm
  • Jun 19, 2025Standard6 findings
  • Nov 15, 2023Standard24 findings
  • Aug 30, 2023Complaint7 findings
  • Jun 29, 2022Standard22 findings
  • Jan 5, 2022Complaint2 findings · 1 harm
  • Mar 18, 2021Standard17 findings · 1 harm
  • Dec 22, 2020Infection control1 finding
Show the 26 earlier surveys
  • Aug 28, 2020Complaint3 findings · 2 harm
  • Jun 10, 2019Standard12 findings
  • Jul 19, 2018Standard3 findings
  • Feb 9, 2018Complaint5 findings
  • Jun 2, 2017Standard and complaint18 findings
  • Jul 7, 2016Complaint8 findings
  • Feb 26, 2016Standard and complaint7 findings
  • Jan 29, 2015Standard20 findings
  • Aug 8, 2014Complaint2 findings · 1 harm
  • May 29, 2014Complaint3 findings
  • Sep 16, 2013—9 findings
  • Aug 1, 2013—5 findings
  • Mar 28, 2013—1 finding
  • Mar 13, 2013—3 findings
  • Dec 18, 2012—1 finding
  • Nov 28, 2012—1 finding
  • Sep 26, 2012Standard33 findings · 8 harm
  • Apr 4, 2012—8 findings
  • Jan 11, 2012—4 findings
  • Oct 27, 2011—4 findings
  • Aug 9, 2011Standard and complaint17 findings · 4 harm
  • Jun 30, 2011—7 findings
  • May 24, 2011—3 findings
  • Apr 12, 2011—3 findings
  • Feb 4, 2011—4 findings
  • Nov 3, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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