Deficiency Index

Pearl of Naperville, The

Naperville, Illinois · CCN 145045

59 surveys since 2011, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
180
Surveys
59
Harm or worse
9
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file41/59

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
115
Ownership
For profit - Limited Liability company
Chain
PEARL HEALTHCARE
County
Du Page
Medicare-certified since
1967

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 110 for-profit facilities of 100–127 beds in Illinois.

Last survey on record

May 5, 2026

188 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.363.16
Registered-nurse hours per resident day0.88—
Annual nurse turnover48.7%48.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.4%H—I—
No harm, potential for more than minimalD2457.1%E1023.8%F716.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 42 of the 180 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6775×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5822×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7252×

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

In the surveyor’s words

From the most serious findings on record at Pearl of Naperville, The, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF600Jun 10, 2022

    Based on interviews and record reviews, the facility failed to prevent neglect when the facility was left without a licensed nurse in the building for over four hours. This failure resulted in the potential for serious harm or death when residents did not receive services, monitoring, and medications. This failure resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 5/21/22 at 8:30 PM when the last licensed nurse present in the building left. This failure applies to all residents in the facility. The facility's 5/21/22 Daily Census Sheet showed 67 residents reside in the facility. The Immediate Jeopardy was identified on 6/2/22. V1 (Director of Nursing), V6 (Assistant Administrator), and V22 (Regional Administrator) were notified of the IJ on 6/3/22 at 11:31 AM. […]

  • Immediate jeopardy, widespreadF725Jun 10, 2022

    Based on interview and record review, the facility failed to ensure licensed nurses were always present in the building to care for residents. This failure resulted in the potential for serious harm or death. This failure resulted in an Immediate Jeopardy. The Immediate Jeopardy was noted to begin on 5/21/22 at 8:30 PM when there was no longer a licensed nurse working in the building. This applies to all residents in the facility. The facility's 5/21/22 Daily Census Sheet showed 67 residents reside at the facility. The Immediate Jeopardy was identified on 6/2/22. V1 (Director of Nursing), V6 (Assistant Administrator), and V22 (Regional Administrator) were notified of the Immediate Jeopardy on 6/3/22 at 11:31 AM. […]

  • Immediate jeopardy, isolatedF689Sep 12, 2022

    Based on observation, interview, and record review, the facility failed to ensure a resident identified as a wandering/elopement risk was provided adequate supervision and failed to develop and implement a procedure for monitoring residents that leave the facility to ensure they return to the facility. This applies to 2 of 5 residents (R1, R2) reviewed for safety concerns in the sample of 8 residents. This failure resulted in R1 wandering from the facility without being witnessed by facility. R1 was found wandering in the neighboring apartment complex parking lot, and R1 crossed a moderately busy street. This failure resulted in Immediate Jeopardy. The Immediate Jeopardy began on August 30, 2022, when R1 wandered off from the facility without being witnessed by facility staff. […]

  • Actual harm, isolatedF600Nov 1, 2024

    Based on observation, interview, and record review, the facility failed to ensure a resident was free from sexual abuse. This resulted in R1 being being afraid and in shock. This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of 3. The findings include: R1's face sheet shows she is a [AGE] year-old female admitted to the facility 8/9/23, with diagnoses including major depressive disorder, unspecified dementia, and frontotemporal neurocognitive disorder. R1's Minimum Data Set assessment dated [DATE] shows she is cognitively intact with a Brief Interview for Mental Status score of 15, with no behaviors of psychosis including hallucinations, delusions, no behavioral symptoms or rejections of cares. […]

  • Actual harm, isolatedF697Nov 14, 2022

    Based on observation, interview, and record review, the facility failed to provide medications for fecal impaction and address the resident's cries of pain related to the impaction. This failure led to R1 suffering pain and anxiety related to fecal impaction and R1 needing to call 911 emergency services for assistance. This applies to 1 of 3 residents (R1) reviewed for pain. The findings include: R1's quarterly MDS (Minimum Data Set), dated 10/13/22, showed R1 was cognitively intact. Hospital ER (emergency room ) records, dated 10/31/22, showed R1 fell in ER room and sustained a fracture to right tibia and had an immobilizer. […]

Read 28 findings in full →The most serious and the most recent: 28 of 180 on record.

Every survey on record

FindingsAt actual harm or above

  • May 5, 2026Complaint1 finding
  • Feb 5, 2026Complaint1 finding
  • Dec 18, 2025Standard5 findings
  • Apr 22, 2025Complaint1 finding
  • Mar 5, 2025Complaint1 finding
  • Feb 6, 2025Complaint1 finding
  • Feb 2, 2025Complaint3 findings
  • Jan 2, 2025Complaint1 finding
Show the 51 earlier surveys
  • Nov 1, 2024Complaint1 finding · 1 harm
  • Oct 6, 2024Complaint4 findings
  • Sep 19, 2024Standard8 findings
  • Aug 18, 2024Complaint2 findings
  • Aug 1, 2024Complaint2 findings
  • May 20, 2024Complaint2 findings
  • Apr 4, 2024Complaint1 finding
  • Nov 30, 2023Standard6 findings
  • Nov 21, 2023Complaint1 finding
  • Nov 15, 2023Complaint1 finding
  • Feb 18, 2023Complaint1 finding
  • Feb 2, 2023Complaint1 finding
  • Jan 20, 2023Standard and complaint12 findings
  • Nov 14, 2022Complaint1 finding · 1 harm
  • Nov 3, 2022Complaint1 finding
  • Sep 12, 2022Complaint1 finding · 1 harm
  • Jun 10, 2022Complaint3 findings · 2 harm
  • Mar 31, 2022Standard8 findings
  • Dec 16, 2021Complaint2 findings
  • Dec 10, 2021Complaint1 finding · 1 harm
  • Nov 12, 2021Complaint3 findings
  • May 28, 2021Standard7 findings
  • Oct 8, 2020Complaint1 finding
  • Sep 16, 2020Complaint3 findings
  • Aug 14, 2020Complaint1 finding
  • Mar 4, 2020Complaint2 findings
  • Sep 4, 2019Complaint1 finding
  • Jul 11, 2019Standard9 findings
  • Mar 27, 2019Complaint1 finding
  • Sep 20, 2018Standard10 findings
  • Jul 10, 2018Complaint4 findings
  • Apr 19, 2018Complaint1 finding
  • Mar 1, 2018Complaint1 finding
  • Nov 21, 2017Standard7 findings
  • Sep 14, 2017Complaint5 findings · 1 harm
  • Aug 30, 2017Complaint1 finding
  • Jun 14, 2017Complaint3 findings
  • Apr 26, 2017Complaint2 findings
  • Apr 13, 2017Complaint3 findings
  • Nov 28, 2016Complaint2 findings
  • Oct 27, 2016Standard14 findings
  • Sep 24, 2015Standard3 findings
  • Aug 5, 2015Complaint1 finding
  • Nov 21, 2014Standard4 findings
  • Apr 18, 2014Complaint2 findings
  • Oct 24, 2013—3 findings
  • Aug 15, 2013—2 findings · 1 harm
  • Dec 14, 2012—3 findings
  • Nov 18, 2011—6 findings
  • Aug 23, 2011—1 finding · 1 harm
  • Jul 8, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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