Payson Care Center
Payson, Arizona · CCN 035117
15 surveys since 2011, 3 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 83
- Surveys
- 15
- Harm or worse
- 3
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 163
- Ownership
- For profit - Limited Liability company
- Chain
- LIFE CARE CENTERS OF AMERICA
- County
- Gila · rural
- Medicare-certified since
- 1985
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 3
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 42 for-profit facilities with 128 or more beds in Arizona.
Last survey on record
Apr 17, 2025
571 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.96 | 3.68 |
| Registered-nurse hours per resident day | 0.82 | — |
| Annual nurse turnover | 53.5% | 44.1% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2480.0% | E516.7% | F— |
| No harm, potential for minimal | A— | B13.3% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6002×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6102×
Respond appropriately to all alleged violations.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6952×
Provide safe and appropriate respiratory care for a resident when needed.
- F8422×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
In the surveyor’s words
From the most serious findings on record at Payson Care Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF757Mar 7, 2025
Based on clinical record review, staff interviews, and policy and procedures review, the facility failed to ensure that consent was obtained by the resident before psychotropic medications were administered for one of five sampled residents (#23). The deficient practice could result in residents receiving an unnecessary psychotropic medication. Findings include: Resident #23 was admitted to the facility on [DATE] with diagnoses that included pneumonitis due to inhalation of food and vomit, acute and chronic respiratory failure with hypoxia, and chronic obstructive pulmonary disease. […]
- No harm, potential for more than minimal, patternF940Mar 7, 2025
Based on personnel file review, staff interviews, and facility policy review, the facility failed to maintain an effective training program for five of nine sampled staff (#28, #34, #48, #53, and #56). The deficient practice could lead to a deficit in staff or volunteers' knowledge and/or skills which could affect resident care, leading to harm. Findings include: - Regarding the certified nursing assistant (CNA/Staff #28) Review of personnel file for the CNA (staff #28) revealed a hire date of March 1, 2010. Physical sign-in sheets and certification of online completion provided by the facility revealed that Staff #28 did not complete required annual training for dementia for the year of 2024 and 2025. […]
- No harm, potential for more than minimal, patternF943Mar 7, 2025
Based on personnel file review, staff interviews, and facility policy review, the facility failed to ensure that five of nine sampled staff sampled staff (#28, #34, #48, #53 and #56) received ongoing education on abuse, neglect, exploitation, and providing care to those with Alzheimer's or other dementia. The deficient practice could lead to a deficit in staff or volunteers' knowledge and/or skills which could affect resident care, leading to harm. Findings include: - Regarding the certified nursing assistant (CNA/Staff #28) Review of personnel file for the CNA (staff #28) revealed a hire date of March 1, 2010. […]
- No harm, potential for more than minimal, patternF600Jan 14, 2025
Based on observations, record review, interviews, and review of facility documentation and policy, the facility failed to ensure residents were not abused by other residents, for 4 of 5 sampled residents (#1, #2, #3, and #4) and one resident (#5) was not abused by a staff member for 1 of 5 sampled residents. The deficient practice could lead to physical harm, mental anguish, and psychosocial harm to a resident. -Regarding Resident #1 and Resident #2: Resident #1 was admitted to the facility on [DATE], with diagnoses that included dementia, anemia, type 2 diabetes mellitus, and dysphagia. […]
- No harm, potential for more than minimal, patternF680Apr 6, 2023
Based on personnel file review, staff interview and facility policy and procedure, the facility failed to ensure the activities program was directed by a qualified professional. The deficient practice could result in activities program for residents are not directed by a qualified professional. Findings include: Review of the employee file for staff #25 revealed a hire date of September 7, 2021. The personnel file revealed staff #25 did not have evidence of the required qualifications as an activities director. An interview was conducted on April 5, 2023 with staff #25 who stated that she did not have any required certification or qualifications as an activities director. Staff #25 stated that she works five days a week from Tuesday through Saturday, 8 hours a day. […]
Read 23 findings in full →The most serious and the most recent: 23 of 83 on record.
Every survey on record
FindingsAt actual harm or above
- Apr 17, 2025Complaint1 finding
- Mar 7, 2025Standard and complaint9 findings
- Jan 30, 2025Complaint3 findings
- Jan 14, 2025Complaint5 findings
- Apr 6, 2023Standard and complaint3 findings
- Jul 15, 2022Complaint2 findings
- Jan 27, 2022Standard and complaint9 findings
- Sep 19, 2019Standard and complaint10 findings · 1 harm
Show the 7 earlier surveys
- Jul 13, 2018Standard and complaint6 findings · 1 harm
- May 11, 2017Standard and complaint6 findings
- May 5, 2016Standard and complaint2 findings
- Jan 29, 2015Standard and complaint2 findings
- Oct 2, 2013—5 findings
- Aug 23, 2012—14 findings · 1 harm
- Jul 21, 2011—6 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction