Parklane West Healthcare Center
San Antonio, Texas · CCN 675509
39 surveys since 2011. The first finding at harm level was recorded in 2022.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 163
- Surveys
- 39
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 124
- Ownership
- Government - Hospital district
- Chain
- Independent
- County
- Bexar
- Medicare-certified since
- 1995
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 1
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 104 government-run facilities of 100–127 beds in Texas.
Last survey on record
Jul 17, 2026
115 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.74 | 3.25 |
| Registered-nurse hours per resident day | 0.28 | — |
| Annual nurse turnover | 63.4% | 48.1% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D4763.5% | E2533.8% | F11.4% |
| No harm, potential for minimal | A— | B— | C11.4% |
Most frequently cited here
In CMS’s current monthly file.
- F8427×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F6566×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F8125×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6904×
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- F7614×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
In the surveyor’s words
From the most serious findings on record at Parklane West Healthcare Center, in the surveyor’s own words.
- Actual harm, isolatedF697Apr 14, 2022
Based on observation, record review, and interview, the facility failed to ensure pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences, for 1 of 6 residents (Resident #1) reviewed for pain management. The facility failed to administer PRN pain medication to Resident #1 prior to providing wound care to the resident's groin area. This failure could place residents at risk for unnecessary pain, discomfort, and decreased quality of life. The findings were: Record review of Resident #1's face sheet dated 4/13/2022 revealed a [AGE] year-old male admitted on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]
- No harm, potential for more than minimal, widespreadF908Mar 13, 2026
Based on observation, interview, and record review, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 1 fire panels reviewed for essential equipment. The facility failed to ensure fire watch was adequately performed according to regulations and facility policy in January 2026-March 2026 when the facilities fire panel malfunctioned in January 2026 and was red tagged on 2/13/2026 and was ongoing. This failure could place residents at risk of injury from undetected fire and patient care equipment not in safe operating condition. The findings were: Record review of the Fire Watch Log Sheet, dated 02/13/2026 to 03/12/2026, revealed it differed from the log sheet that was attached to the facility policy. […]
- No harm, potential for more than minimal, patternF550Jul 17, 2026
Based on observations, interviews and record reviews, the facility failed to ensure a facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for 2 of 8 (Residents #103 and #66) residents in the dining area in that:The facility failed to deliver and serve meals to Residents #103 and #66 on time as posted on 7/14/2026, 7/15/2026 and 7/16/2026. Residents #103 and #66 were upset they had to wait to eat their food for anywhere from 30 to 40 minutes late. This failure could place residents that eat by mouth and could result in residents, not wanting to eat due to long period of time waiting and the loss of weight. […]
- No harm, potential for more than minimal, patternF609Mar 13, 2026
Based on observation, interview and record review, the facility failed to ensure that all alleged violations involving abuse, neglect or exploitation were reported no later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury to the State Survey Agency for 1 of 1 fire alarm/panels reviewed for freedom from abuse, neglect, and exploitation. The facility failed to report to the State Survey Agency (HHSC) when the facilities fire alarm system and fire panel malfunctioned on 1/23/2026 and on 2/13/2026 when the fire alarm system panel was red tagged and in need of repairs and the facility continued on fire watch and was ongoing. […]
- No harm, potential for more than minimal, patternF675Mar 5, 2026
Based on observation, interview and record review, the facility failed to provide residents with the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 3 of 3 residents (Resident #1, #2, and #3) reviewed for quality of life. The facility failed to ensure Residents #1, #2, and #3 had hot water in their own showers for showering for a warm and comfortable experience. This failure could place residents at risk for a decline in quality of life and health status. […]
Read 21 findings in full →The most serious and the most recent: 21 of 163 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 17, 2026Standard7 findings
- Jun 5, 2026Complaint3 findings
- Mar 19, 2026Complaint1 finding
- Mar 13, 2026Complaint2 findings
- Mar 5, 2026Complaint4 findings
- Jan 10, 2026Complaint2 findings
- Dec 7, 2025Complaint1 finding
- Nov 26, 2025Complaint2 findings
Show the 31 earlier surveys
- Jul 17, 2025Complaint6 findings
- May 16, 2025Standard and complaint18 findings
- Apr 25, 2025Complaint1 finding
- Mar 26, 2025Complaint2 findings
- Nov 5, 2024Complaint3 findings
- Aug 1, 2024Complaint1 finding
- Apr 5, 2024Standard and complaint7 findings
- Feb 15, 2024Complaint2 findings
- Jan 8, 2024Complaint3 findings
- Nov 9, 2023Complaint3 findings
- Jul 18, 2023Complaint1 finding
- May 25, 2023Complaint1 finding
- Feb 24, 2023Standard5 findings
- Jan 13, 2023Complaint1 finding
- Apr 14, 2022Complaint2 findings · 1 harm
- Dec 3, 2021Standard10 findings
- Sep 17, 2021Complaint3 findings
- Sep 4, 2020Standard5 findings
- Aug 2, 2019Complaint3 findings
- Apr 5, 2019Standard7 findings
- Dec 12, 2018Complaint1 finding
- Aug 2, 2018Complaint1 finding
- Mar 23, 2018Standard9 findings
- Jun 22, 2017Complaint2 findings
- Feb 17, 2017Standard7 findings
- Feb 5, 2016Standard and complaint9 findings
- Jan 23, 2015Standard4 findings
- Jan 9, 2014—9 findings
- Mar 7, 2013—4 findings
- Mar 22, 2012—4 findings
- May 13, 2011—7 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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