Deficiency Index

Pacific Villa, Inc

Long Beach, California · CCN 056313

33 surveys since 2010. The first finding at harm level was recorded in 2014.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
231
Surveys
33
Harm or worse
8
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse8

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/33

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
95
Ownership
For profit - Individual
Chain
ROLLINS-NELSON HEALTHCARE MANAGEMENT
County
Los Angeles
Medicare-certified since
1972

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.

Last survey on record

Feb 27, 2026

255 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.064.16
Registered-nurse hours per resident day0.22—
Annual nurse turnover36.7%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$29,170 across 3 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG22.5%H—I—
No harm, potential for more than minimalD5468.4%E1822.8%F45.1%
No harm, potential for minimalA—B11.3%C—
CMS’s current file: 79 of the 231 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6095×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6004×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6104×

    Respond appropriately to all alleged violations.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at Pacific Villa, Inc, in the surveyor’s own words.

  • Actual harm, isolatedF600Apr 28, 2025

    Based on observation, interview and record review the facility failed to ensure the resident was free from physical abuse and was not punched on the face multiple times by another resident for one of three sampled residents (Resident 1). The facility failed to: 1. Supervise Resident 1 and Resident 2 who were smoking on the patio and having an argument on 4/12/2025 at 3:45 a.m. as indicated in both residents' Smoking Assessment Form. 2. Assess and monitor Resident 2 when he was restless and had an escalating behavior manifested by yelling and demanding staff for a cigarette to smoke, pacing (to walk in one direction and then back again) back and forth at the facility's nursing station and hallways on 4/12/2025, from 12:00 a.m. to 3:30 a.m. 3. […]

  • Actual harm, isolatedF689Apr 28, 2025

    Based on interview and record review, the facility failed to ensure the residents who were smoking on the patio were supervised and monitored for two of three sampled residents (Resident 1 and Resident 2). The facility failed to: 1. Ensure Resident 1 and Resident 2, who were assessed as needed supervision at all times, were supervised while smoking on the patio on 4/12/2025, at around 3:45 a.m. in accordance with the facility's policy and procedure titled, Smoking Policy-Residents and Resident 1's and Resident 2's Smoking Assessment Forms. 2. Ensure Resident 2's aggressive behavior was monitored and addressed on 4/12/2025. […]

  • Actual harm, isolatedF684Jan 28, 2022

    A Citation [NAME] Aristoza CA 261 483.25 Quality of care Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. Title 22: Quality of Care On 12/20/21, the Department received a complaint in regards to staff hitting Resident 1. […]

  • No harm, potential for more than minimal, widespreadF880Feb 27, 2026

    Based on observation, interview and record review, the facility failed to observe infection control measures for 82 of 82 sampled residents. The facility failed to:1.Implement and document regular monitoring of water temperature for their water management plan ( a written safety plan that identifies, monitors, and controls water systems to prevent the growth of legionella bacteria[bacteria commonly found In water that can cause a severe type of pneumonia known as Legionnaires disease {[serious lung infection caused by legionella bacteria that grow in warm water}] ) designed to minimize growth and transmission of Legionella in the facility water systems.This failure had the potential of not detecting deviations in water temperature that can create conditions conducive to Legionella growth… […]

  • No harm, potential for more than minimal, widespreadF814Mar 14, 2025

    Based on observation and interview, the facility failed to ensure three of three outside grey garbage dumpsters were covered. This deficient practice had a potential to harbor and attract flies, insects, mice, rats, and other animals to the garbage containers. This deficient practice also had the potential for those pests to enter the facility which could lead to the spread of infectious diseases to the residents, staff, and visitors. Findings: During a concurrent observation and interview on 3/14/2025 at 2:26 p.m., with the Director of Nursing (DON), three outside grey garbage dumpsters were observed uncovered. The DON confirmed the dumpsters were uncovered and without their lids. […]

Read 28 findings in full →The most serious and the most recent: 28 of 231 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 27, 2026Standard15 findings
  • Dec 16, 2025Complaint2 findings
  • Dec 4, 2025Complaint3 findings
  • Nov 19, 2025Complaint2 findings
  • May 16, 2025Complaint3 findings
  • Apr 28, 2025Complaint5 findings · 2 harm
  • Mar 14, 2025Complaint1 finding
  • Feb 19, 2025Complaint1 finding
Show the 25 earlier surveys
  • Dec 20, 2024Standard and complaint17 findings
  • Oct 17, 2024Complaint1 finding
  • Feb 2, 2024Complaint1 finding
  • Feb 1, 2024Complaint2 findings
  • Jan 5, 2024Standard and complaint20 findings
  • Dec 11, 2023Complaint6 findings
  • Mar 28, 2023Complaint1 finding
  • Feb 16, 2023Standard24 findings
  • Jan 28, 2022Complaint1 finding · 1 harm
  • Jan 11, 2021Infection control1 finding
  • Aug 21, 2020Complaint1 finding
  • Nov 15, 2019Standard11 findings
  • Nov 17, 2018Standard13 findings
  • Jul 16, 2018Complaint1 finding · 1 harm
  • Mar 29, 2018Complaint1 finding · 1 harm
  • Feb 13, 2018Complaint1 finding
  • Jan 19, 2018Standard9 findings
  • Jan 6, 2017Standard18 findings
  • Jun 3, 2016Complaint1 finding
  • Oct 30, 2015Standard21 findings · 2 harm
  • Jul 22, 2014Standard17 findings · 1 harm
  • Jul 24, 2013—1 finding
  • Mar 26, 2013—11 findings
  • Dec 16, 2011—9 findings
  • Aug 25, 2010—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction