Deficiency Index

Otterbein Portage Valley

Pemberville, Ohio · CCN 365571

22 surveys since 2010, 2 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
62
Surveys
22
Harm or worse
2
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
50
Ownership
Non profit - Corporation
Chain
OTTERBEIN SENIORLIFE
County
Wood
Medicare-certified since
1981

CMS ratings

Overall
4
Health inspection
3
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 67 not-for-profit facilities with fewer than 66 beds in Ohio.

Last survey on record

Jul 29, 2026

103 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.464.41
Registered-nurse hours per resident day0.89—
Annual nurse turnover64.4%50.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.6%H—I—
No harm, potential for more than minimalD2589.3%E13.6%F—
No harm, potential for minimalA—B—C13.6%
CMS’s current file: 28 of the 62 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F7603×

    Ensure that residents are free from significant medication errors.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Otterbein Portage Valley, in the surveyor’s own words.

  • Actual harm, isolatedF686Nov 28, 2022

    Based on medical record review, review of hospital documentation, observation, staff interview, review of facility policy, and review of the National Pressure Injury Advisory Panel (NPIAP) guidance, the facility failed to complete accurate skin assessments, provide ongoing monitoring of pressure ulcers, failed to obtain treatment orders for pressure ulcers, and failed to provide a treatment to pressure ulcers for one resident (#39). This resulted in actual harm when Resident #39's left heel unstageable pressure ulcer had an increase in the amount of necrotic tissue present from 25% to 100% within eleven days. This affected one (#39) of one resident reviewed for pressure sores. The facility identified three residents with pressure sores. […]

  • No harm, potential for more than minimal, widespreadF880Mar 29, 2023

    Based on observation, staff interview, review of policy, and review of Centers for Disease Control and Prevention (CDC) guidance, the facility failed to ensure staff wore their masks and eye protection properly while providing care and services to residents. This affected two (#12 and #33) residents and had the potential to affect all 38 residents residing in the facility. The facility census was 38. Findings include: Review of the Centers for Disease Control and Prevention (CDC) COVID-19 Data Tracker revealed on 03/27/23 and on 03/28/23 the community transmission rate for Wood County was high. Interview on 03/27/23 at 9:30 A.M., with the Administrator revealed staff were currently required to wear a medical/surgical mask and eye protection throughout the facility. […]

  • No harm, potential for more than minimal, patternF761Mar 29, 2023

    Based on observation, staff interview, review of facility resident list, and review of the policy, the facility failed to ensure medications were stored securely. This had the potential to affect seven (#4, #11, #16, #17, #23, #24, #26) of seven residents whom the facility identified as cognitively impaired and independently mobile. The facility census was 38. Findings include: Observation on 03/28/23 from 2:35 P.M. to 2:58 P.M., revealed an unlocked medication cart was located in an unsecured, open room next to the facility dining room. […]

  • No harm, potential for more than minimal, patternF565Feb 16, 2023

    Based on observations, review of resident council meeting minutes, resident and staff interviews, the facility failed to timely act upon and correct concerns voiced by the resident council regarding call light response times. This affected four (#2, #25, and two anonymous residents) of seven residents interviewed for call light response times. The facility census was 43. Findings include: Review of the resident council meeting minutes dated 11/04/22 revealed the resident's call light wait times continued to be an issue. The resident council minutes dated 12/02/22 revealed a focus on call lights. The minutes dated 01/06/23 revealed the call lights continued to be a discussion. The minutes dated 02/03/23 revealed call lights continued to be monitored. […]

  • No harm, potential for more than minimal, patternF919Nov 28, 2022

    Based on observation and staff interview, the facility failed to ensure bathrooms accessible to residents were equipped with a call light. This had the potential to affect seven (Residents #7, #15, #21, #34, #246, #247 and #248) identified by the facility as being independently mobile and residing on the 200 hall. The facility census was 44. Findings include: Observations on 11/20/22 at 10:06 A.M., 11:09 A.M., 1:22 P.M. and 4:25 P.M. and on 11/21/22 at 7:37 A.M. and 10:00 A.M. of a bathroom located off the 200 hall dining room, revealed the bathroom door was open and there was no call light in the bathroom. Interview on 11/21/22 at 10:20 A.M. with the Regional Minimum Data Set Registered Nurse (RN) #313 verified the bathroom door was unlocked and the bathroom did not have a call light. […]

Read 22 findings in full →The most serious and the most recent: 22 of 62 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 29, 2026Complaint1 finding
  • Apr 15, 2026Complaint2 findings
  • Jun 18, 2025Standard and complaint5 findings
  • Mar 4, 2025Complaint3 findings
  • Jan 23, 2025Complaint1 finding
  • Sep 10, 2024Complaint2 findings
  • Jul 23, 2024Complaint1 finding
  • May 30, 2024Complaint2 findings
Show the 14 earlier surveys
  • Aug 7, 2023Complaint1 finding
  • Mar 29, 2023Complaint5 findings
  • Feb 16, 2023Complaint1 finding
  • Dec 20, 2022Infection control1 finding
  • Nov 28, 2022Standard and complaint8 findings · 1 harm
  • Jun 30, 2022Complaint2 findings
  • Nov 15, 2021Complaint3 findings
  • Jan 4, 2020Standard2 findings
  • Nov 20, 2018Standard2 findings
  • Feb 14, 2018Standard7 findings
  • Jan 28, 2016Standard6 findings
  • Apr 23, 2015Standard3 findings
  • Jul 13, 2011—1 finding
  • Sep 28, 2010—3 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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