Otterbein Franklin Seniorlife Comm Res & Com Care

In the surveyor’s words

From the most serious findings on record at Otterbein Franklin Seniorlife Comm Res & Com Care, in the surveyor’s own words.

• Actual harm, isolatedF600Oct 28, 2022

  Based on interview and record review, the facility failed to protect the residents right to be free from sexual and physical abuse for 3 of 4 residents reviewed. This deficient practice resulted in three residents being sexually and physically abused by another resident within one and a half hours. (Resident 225, Resident 10, Resident 71, Resident 93) Findings include: On 10/21/22 at 10:10 a.m., a facility reportable incident was received. The reportable incident, dated 10/20/22, indicated Resident 225 was found by staff in Resident 10's room. Resident 225 had her hand on Resident 10's genital area. Resident 225 was redirected out to the nurse's area. A half an hour later Resident 225 was observed to be sitting on Resident 71's lap. […]

• Actual harm, isolatedF725Oct 28, 2022

  Based on observation, interview, and record review, the facility failed to ensure sufficient nursing staffing services were available and provided to the residents residing in 1 of 5 units within the facility. The lack of sufficient staff failed to meet the expectations outlined in the facility's assessment; the established staff to resident ratio; and the resident population acuity level. This deficient practice resulted in 3 residents being sexually and physically abused. ([NAME] Special Care unit) Findings include: 1. During the survey period, from 10/17/22 to 10/28/22, the following interviews were conducted: a. The [NAME] Special Care unit was supposed to have 2 CNAs (Certified Nursing Assistant) assigned to the unit. […]

• No harm, potential for more than minimal, widespreadF812Oct 20, 2025

  Based on observation and interview, the facility failed to ensure the kitchen was thoroughly cleaned for 1 or 1 random observations. Finding includes:During an interview on 10/20/25 at 9:10 a.m., Dietary Aide 1 indicated the kitchen floors were supposed to be swept and mopped every day. The floors under the serving line, heat tables, and prep tables should have been cleaned thoroughly. During an interview on 10/20/25 at 9:11 a.m., the Dietary Director indicated the kitchen floors should have been thoroughly cleaned. During a random kitchen observation on 10/20/25 from 9:12 a.m. […]

• No harm, potential for more than minimal, patternF558Aug 21, 2025

  Based on observation and interview, the facility failed to provide reasonable accommodation of needs for 4 of 4 random residents observed. Four resident's bathroom emergency call lights were not accessible for resident use. (Resident 116, Resident 99, Resident 108, Resident 52)Findings include: 1. During an observation on 8/13/25 at 9:47 a.m., Resident 116's emergency call light cord was observed to be wrapped around the bathroom support bars preventing activation when pulled. During an interview at that time, Resident 116 indicated that was the bathroom he used. During an observation on 8/14/25 at 9:20 a.m., Resident 116's bathroom emergency call light cord was observed to be wrapped around support bar, preventing activation when pulled. 2. […]

• No harm, potential for more than minimal, patternF812Aug 21, 2025

  Based on observation, interview, and record review the facility failed to ensure a kitchenette used to serve food on the Advanced Special Care Unit was clean and sanitary for 1 of 1 observations. Findings include: During an interview on 8/13/25 at 11:46 a.m., a family member of a resident who resided on the Advanced Special Care Unit indicated the kitchenette on the unit was dirty. During a dining observation on 8/13/25 from 12:15 p.m. until 12:45 p.m., observed the kitchenette located in the Advanced Special Care Unit. Food was observed being prepared to be served to the residents. The following was observed 1. The white countertop had multiple dried pink stains. 2. […]