Deficiency Index

Orchard Valley Health and Rehabilitation

Hendersonville, North Carolina · CCN 345285

25 surveys since 2011. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
110
Surveys
25
Harm or worse
4
Immediate jeopardyall corrected before survey
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file20/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
134
Ownership
For profit - Corporation
Chain
ASCENT HEALTHCARE MANAGEMENT
County
Henderson
Medicare-certified since
1988

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Feb 20, 2026

262 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.113.49
Registered-nurse hours per resident day0.43—
Annual nurse turnover73.5%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$16,452 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.2%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2758.7%E1226.1%F24.3%
No harm, potential for minimalA—B24.3%C24.3%
CMS’s current file: 46 of the 110 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5582×

    Reasonably accommodate the needs and preferences of each resident.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6382×

    Assure that each resident’s assessment is updated at least once every 3 months.

  • F6442×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

In the surveyor’s words

From the most serious findings on record at Orchard Valley Health and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Jun 21, 2024

    Based on record review and staff, Law Enforcement Corporal, and Medical Doctor (MD) interviews, the facility failed to protect a [AGE] year old female resident with severe cognitive impairment (Resident #2) from sexual abuse by a [AGE] year old male resident with moderate impairment in cognition (Resident #1) for 1 of 4 residents reviewed for abuse. Resident #1 was observed with his shorts/boxers pulled down lying in bed next to and behind Resident #2, whose gown was pulled up exposing her breasts and her brief pulled down between her legs, with the perceived intention of engaging in sexual activity. […]

  • Immediate jeopardy, isolatedF689Oct 20, 2022

    Based on observations, record review, review of manufacturer's instructions, and Medical Doctor, Nurse Practitioner (NP, Psychiatric NP and staff interviews, the facility: 1) failed to prevent a resident, who had been deemed incompetent by the North Carolina Clerk of Superior Court and had a history of wandering and exit seeking behaviors, from exiting the facility unsupervised and without staff knowledge (Resident #1). Resident #1 was located by the police department at a 2-lane highway intersection approximately 8 miles from the facility; and 2) failed to ensure securement was according to manufacturer recommendations for providing a safe facility van transport when a resident slid partially out of the wheelchair, underneath the lap belt, causing her knees to hit the floor of the van… […]

  • Immediate jeopardy, isolatedF689Jan 31, 2022

    Based on observations, record review and physician and staff interviews, the facility failed to conduct a thorough search in response to an alarm alerting staff that an exit door was opened and failed to determine if a resident had exited the building unsupervised. This affected 1 of 3 residents reviewed for accidents (Resident #3). On 09/13/21 between the hours of 6:30 AM and 6:50 AM, Resident #3, who had severe cognitive impairment, exited the building through the emergency exit doors located at the end of the resident hall and remained outside the building unsupervised. When the alarm at the nurses' station sounded, staff checked all the exit doors but did not search outside the building or conduct a head count to confirm all residents were accounted for. […]

  • Immediate jeopardy, isolatedF925Aug 13, 2021

    Based on observations, record reviews, staff, Resident, Respiratory Therapist, Nurse Practitioner and Physicians interviews the facility failed to implement an effective pest control program to control the presence of flies in the rooms of 1 of 3 sampled residents (Resident #2) reviewed for pest control. Resident #2 had live maggots develop in his [CONDITION(S)] site and was transferred to the Emergency Department for removal of 3 maggots from his [CONDITION(S)] site which resulted in bacterial tracheitis and was treated with intravenous antibiotics. Immediate Jeopardy (IJ) began on 08/03/21 when Resident #2 was found to have live maggots in his [CONDITION(S)] site. […]

  • No harm, potential for more than minimal, widespreadF803Dec 6, 2024

    Based on observations of the meal service tray line, record review, and dietary staff, Registered Dietician (RD), and the Regional Director of Operations (RDO) interviews, the facility failed to provide all food items as specified by the approved menu and failed ensure residents received the correct portion sizes based on the approved menu. These practices had the potential to affect 77 residents receiving a regular diet, 18 residents receiving a mechanical soft diet (consisting of foods that are easy to swallow), and 8 residents receiving a puree diet (consisting of foods with a pudding-like texture). Findings included: 1. […]

Read 24 findings in full →The most serious and the most recent: 24 of 110 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 20, 2026Standard and complaint7 findings
  • Jul 24, 2025Complaint2 findings
  • Dec 6, 2024Standard and complaint26 findings
  • Jun 21, 2024Complaint3 findings · 1 harm
  • Oct 13, 2023Standard and complaint8 findings
  • Dec 8, 2022Complaint1 finding
  • Oct 20, 2022Complaint1 finding · 1 harm
  • Jul 11, 2022Standard and complaint11 findings
Show the 17 earlier surveys
  • Jan 31, 2022Complaint1 finding · 1 harm
  • Aug 13, 2021Complaint1 finding · 1 harm
  • Jul 23, 2021Complaint5 findings
  • Oct 16, 2020Infection control1 finding
  • Jun 25, 2020Complaint1 finding
  • Apr 3, 2020Complaint1 finding
  • Feb 14, 2020Complaint1 finding
  • May 16, 2019Standard and complaint10 findings
  • Apr 26, 2018Standard4 findings
  • Mar 16, 2017Standard8 findings
  • Dec 29, 2015Standard and complaint6 findings
  • Sep 19, 2013—3 findings
  • Jun 6, 2013—1 finding
  • Jul 12, 2012—4 findings
  • Jan 31, 2012—2 findings
  • Jul 13, 2011—1 finding
  • May 26, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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