Deficiency Index

Optalis Health & Rehabilitation of Muskegon

Muskegon, Michigan · CCN 235004

52 surveys since 2010, 27 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
261
Surveys
52
Harm or worse
27
Immediate jeopardy
6
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file45/52

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
107
Ownership
For profit - Corporation
Chain
OPTALIS HEALTH & REHABILITATION
County
Muskegon
Medicare-certified since
1967

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 89 for-profit facilities of 100–127 beds in Michigan.

Last survey on record

May 28, 2026

165 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.213.66
Registered-nurse hours per resident day0.65—
Annual nurse turnover51.4%47.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.2%H—I—
No harm, potential for more than minimalD2964.4%E920.0%F511.1%
No harm, potential for minimalA—B—C12.2%
CMS’s current file: 45 of the 261 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8124×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6933×

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

In the surveyor’s words

From the most serious findings on record at Optalis Health & Rehabilitation of Muskegon, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF726Jul 26, 2022

    Based on interview and record review, the facility failed to ensure staff providing direct patient care had an active unrestricted nursing license and able to practice in the State of Michigan. This deficient practice resulted in an immediate jeopardy beginning on 5/11/22 when Unlicensed Staff B, acting with the authority of a licensed nurse, provided nursing care to residents and subsequently dispensed controlled substances in error for 4 Residents (#21, #30, 49, and #5). Additionally, the facility failed to ensure licensed nursing staff were competent and trained to perform their duties (medication administration) resulting in significant medication errors for 6 Residents (#21, #20, #25, #21, #43, and #36) and the potential for serious harm, injury, and/or death. […]

  • Immediate jeopardy, widespreadF760Jul 26, 2022

    Based on observation, interview, and record review, the facility failed to 1). provide controlled substance oversight, 2). ensure facility nursing staff administering the medications were licensed and competent, and 3.) keep residents free from significant medication errors by following the physician order [MEDICAL RECORD OR PHYSICIAN ORDER] #20, #43, and #36) reviewed for medication administration. This deficient practice resulted in an immediate jeopardy when, beginning on 5/9/22, facility staff failed to provide proper administration of controlled substances and promptly notify the physician of medication errors. […]

  • Immediate jeopardy, isolatedF600Oct 17, 2022

    This citation pertains to intake # MI 663 & MI 2013 Based on interview and record review, the facility failed to protect one residents' right to be free from neglect (Resident #800) resulting in an Immediate Jeopardy when beginning on [DATE], the facility failed to prevent neglect for Resident #800. This deficient practice led to Resident #800 being found unresponsive after choking on vomit, requiring emergency medical intervention, and subsequent death and the potential for further residents to experience serious harm, injury and/or death if not corrected. Findings Include: Resident #800 (R800) Review of an Admission Record revealed R800 was a [AGE] year old female, last admitted to the facility on [DATE], with pertinent diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • Immediate jeopardy, isolatedF835Oct 17, 2022

    This citation pertains to intake # MI 663 Based on interview and record review, the facility Administrator failed to follow established risk management and abuse/neglect prevention policies and procedures, resulting in an Immediate Jeopardy when beginning on [DATE], the Administrator did not (a) report and investigate the sudden and unexpected death of Resident #800 and (b) report and investigate an allegation of neglect that resulted in the death of Resident #800. This deficient practice resulted in the potential for the Administrator to continue to arbitrarily not report allegations of abuse and neglect and not follow established risk management guidelines for sudden and unexpected deaths and policies and procedures for reporting and investigating allegations of Abuse/Neglect and… […]

  • Immediate jeopardy, isolatedF692Dec 21, 2021

    This citation refers to MI 429: Based on observation, interview and record review the facility failed to provide adequate nutrition monitoring and interventions for 3 residents (R6, R10, R11) of 7 residents reviewed for nutrition/hydration resulting in an Immediate Jeopardy (IJ) that began on 12/13/2021 when R6 experienced a significant weight loss and the facility failed to implement identified interventions to prevent weight loss and R6 continued to lose weight. This deficient practice has the high likelihood to affect all residents in this facility potentially resulting in harm, serious injury or death. […]

Read 46 findings in full →The most serious and the most recent: 46 of 261 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 20, 2026Complaint2 findings
  • May 28, 2026Complaint1 finding · 1 harm
  • Jan 14, 2026Standard21 findings
  • Dec 17, 2025Complaint1 finding
  • Nov 13, 2024Complaint1 finding
  • Oct 31, 2024Standard8 findings
  • Jul 24, 2024Complaint2 findings
  • Oct 18, 2023Standard11 findings
Show the 44 earlier surveys
  • Mar 17, 2023Complaint6 findings · 3 harm
  • Jan 4, 2023Complaint1 finding
  • Oct 17, 2022Complaint3 findings · 2 harm
  • Jul 26, 2022Standard16 findings · 4 harm
  • Feb 17, 2022Complaint6 findings · 4 harm
  • Dec 21, 2021Complaint8 findings · 4 harm
  • Apr 15, 2021Standard6 findings
  • Apr 2, 2021Complaint3 findings
  • Jan 15, 2020Complaint6 findings · 1 harm
  • Dec 26, 2019Complaint7 findings · 1 harm
  • May 3, 2019Standard20 findings · 1 harm
  • Apr 24, 2019Complaint2 findings
  • Jun 21, 2018Standard and complaint22 findings
  • Nov 17, 2017Complaint2 findings · 1 harm
  • Aug 9, 2017Complaint1 finding
  • Jun 8, 2017Complaint1 finding · 1 harm
  • Apr 27, 2017Standard14 findings
  • Nov 3, 2016Complaint2 findings · 1 harm
  • Sep 28, 2016Complaint2 findings
  • Mar 16, 2016Standard6 findings
  • Feb 24, 2016Complaint1 finding
  • Jan 5, 2016Complaint1 finding
  • Oct 21, 2015Complaint3 findings
  • Sep 18, 2015Complaint2 findings
  • Aug 19, 2015Complaint7 findings
  • May 22, 2015Standard and complaint18 findings
  • Jan 14, 2015Complaint1 finding
  • Jan 7, 2015Complaint1 finding
  • Dec 12, 2014Complaint1 finding
  • Nov 7, 2014Complaint1 finding
  • Aug 14, 2014Complaint2 findings
  • Jul 25, 2014Complaint2 findings · 1 harm
  • Jun 3, 2014Complaint5 findings
  • Mar 14, 2014Standard5 findings
  • Mar 7, 2014Complaint4 findings
  • Dec 13, 2013—1 finding · 1 harm
  • Sep 20, 2013—2 findings
  • Apr 11, 2013—1 finding
  • Jan 18, 2013—5 findings
  • Aug 2, 2012—1 finding
  • Apr 25, 2012—3 findings · 1 harm
  • Feb 10, 2012—3 findings
  • Jan 14, 2011—6 findings
  • Oct 1, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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