Deficiency Index

OC Milford Gardens LLC

Milford, Massachusetts · CCN 225562

24 surveys since 2011, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
103
Surveys
24
Harm or worse
12
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse12

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file18/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
135
Ownership
For profit - Individual
Chain
AZURE HEALTHCARE
County
Worcester
Medicare-certified since
1992

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Jun 17, 2026

145 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.373.59
Registered-nurse hours per resident day0.46—
Annual nurse turnover81.4%34.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$148,051 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG27.1%H13.6%I—
No harm, potential for more than minimalD1553.6%E1035.7%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 28 of the 103 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5652×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at OC Milford Gardens LLC, in the surveyor’s own words.

  • Actual harm, patternF684Dec 9, 2024

    Based on interview and record review, the facility failed to promote and manage the delivery of safe nursing care in accordance with accepted Standards of Nursing Practice by failing to identify and address a change in condition and provide necessary care and treatment for one Resident (#65), out of a total sample of 18 residents. Specifically, the facility failed to implement treatment recommendations and orders to initiate a 40-day Vancomycin (antibiotic) taper due to a diagnosis of Enterocolitis due to Clostridium Difficile (C. […]

  • Actual harm, isolatedF580Dec 9, 2024

    Based on observation, interview, and record review, the facility failed to notify the Physician and/or responsible party of recommendations or changes in condition for four Residents (#65, #13, #58, and #70), out of a total sample of 18 residents. Specifically, the facility failed: 1. For Resident #65, to notify the Physician of treatment recommendations and orders to initiate a 40-day Vancomycin (antibiotic) taper due to a diagnosis of Enterocolitis due to Clostridium Difficile (C. […]

  • Actual harm, isolatedF686Dec 9, 2024

    Based on observations, interviews, and record review, the facility failed to ensure two Residents (#65, #68), out of a total sample of 18 residents, received care and treatment to promote healing of pressure injuries. Specifically, the facility failed: 1. For Resident #65, to implement wound care orders per physician recommendations for a stage IV pressure injury (full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer) on the sacrum; and 2. […]

  • No harm, potential for more than minimal, patternF760May 19, 2026

    Based on record reviews and interviews for one of three sampled residents (Resident #1), who was newly admitted to the facility, the Facility failed to ensure he/she was free from a significant medication error, when medications from his/her Hospital Discharge Summary were not accurately reconciled by Nursing and he/she was administered Buspirone (anxiolytic medication) and Benzonatate (cough suppressant) in error.Findings include:Review of the Facility Policy titled, Reconciliation of Medications on Admission, dated as revised 04/2025, indicated the following:-medication reconciliation is the process of comparing pre-discharge medications to post-discharge medications by creating an accurate list of both prescription and over the counter medications that includes the drug name, dosage,… […]

  • No harm, potential for more than minimal, patternF565Mar 4, 2026

    Based on review of Resident Council Minutes, a resident group meeting, interviews, and document review, the facility failed to ensure grievances brought forward from the Resident Council were addressed and promptly resolved to ensure the residents felt their concerns were acted upon timely.Findings include:Review of the facility's policy titled Resident Council, undated, indicated but was not limited to the following:-the purpose of resident council is to provide a forum for residents to have input into the facility operation, discuss concerns, communication and dissemination of information-a resident council response form will be utilized to track issues, and their resolution will be discussed at the next meeting Review of the facility's policy titled: Grievances/Complaints, dated as… […]

Read 29 findings in full →The most serious and the most recent: 29 of 103 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 17, 2026Complaint1 finding
  • May 19, 2026Complaint2 findings
  • Mar 4, 2026Standard6 findings
  • Jan 13, 2026Complaint3 findings
  • Dec 9, 2024Standard17 findings · 3 harm
  • Sep 7, 2023Standard1 finding
  • Feb 15, 2022Complaint2 findings
  • Jun 3, 2021Standard9 findings
Show the 16 earlier surveys
  • Jun 23, 2020Infection control1 finding
  • Oct 11, 2019Standard6 findings
  • Jul 18, 2019Complaint1 finding · 1 harm
  • Nov 5, 2018Complaint2 findings · 1 harm
  • Sep 26, 2018Standard8 findings
  • May 23, 2017Standard10 findings
  • Feb 1, 2016Standard5 findings
  • Oct 20, 2015Complaint5 findings · 2 harm
  • Mar 4, 2015Complaint1 finding
  • Dec 4, 2014Standard8 findings · 2 harm
  • Sep 5, 2014Complaint1 finding
  • Nov 20, 2013—1 finding · 1 harm
  • Sep 26, 2013—7 findings · 2 harm
  • Jun 25, 2012—1 finding
  • Mar 21, 2012—2 findings
  • Oct 3, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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