Deficiency Index

Norwood Crossing

Chicago, Illinois · CCN 145974

29 surveys since 2012, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
86
Surveys
29
Harm or worse
8
Immediate jeopardy
1
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file18/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
131
Ownership
Non profit - Corporation
Chain
Independent
County
Cook
Medicare-certified since
1998

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 18 not-for-profit facilities with 128 or more beds in Illinois.

Last survey on record

Jul 28, 2026

104 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.163.80
Registered-nurse hours per resident day1.40—
Annual nurse turnover56.7%49.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$40,474 across 2 penalties
Payment denials
2

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG410.5%H—I—
No harm, potential for more than minimalD1847.4%E1026.3%F615.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 38 of the 86 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Norwood Crossing, in the surveyor’s own words.

  • Actual harm, isolatedF689Apr 2, 2026

    Based on interview and record review, the facility failed to supervise one resident (R1) who was a high risk for falls. This failure resulted in R1 falling to the floor and sustaining a broken clavicle. This failure affected one of three residents reviewed for falls.Findings include:R1's diagnoses include but are not limited to epilepsy, muscle weakness, difficulty walking, lack of coordination, muscle wasting and atrophy, dementia.R1's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status (BIMS) score of 11, indicating R1's cognition is moderately impaired. […]

  • Actual harm, isolatedF689Jan 26, 2025

    Based on interviews and record reviews, the facility failed to provide adequate supervision for one resident [R5] who is a high fall risk out of three residents reviewed for falls. This failure resulted in R5 experiencing an unwitnessed fall and sustaining an acute nondisplaced fracture of the L5 superior endplate with extension to the left L5 transverse process (Lumbar Fracture). Findings Include, R5 clinical record indicate in part; R5 is a sixty-nine year old with the Medical diagnosis includes but not limited to malignant neoplasm of right main bronchus, secondary malignant neoplasm of brain, severe protein calorie malnutrition, atrial fibrillation, osseous and subluxation, major depressive disorder, wedge compression fracture of fifth lumbar vertebra, subsequent encounter for fracture… […]

  • Actual harm, isolatedF692Jun 14, 2024

    Based on interviews and record reviews, the facility failed to obtain monthly weights and recognize, evaluate, and address weight loss for three (R17, R66, and R61) residents out of a total sample of 22 residents. This failure resulted in R17 having a 15.7 percent decrease in weight in six months between 12/4/2023 (121 pounds) and 6/4/2024 (102 pounds). Findings include: 1. On 6/11/2024 at 10:48 AM and at 1:26 PM, R17 was observed sleeping in bed with an intravenous (IV) in the left hand and 0.9 percent Dextrose with Sodium Chloride running at a rate of eighty milliliters per hour. On 06/11/24 at 2:47 PM V9 (Registered Nurse) stated that R17 felt weak, threw up and had diarrhea the morning of 6/11/2024. R17's blood pressure was also low. […]

  • Actual harm, isolatedF689Aug 2, 2023

    Based on interviews and record reviews the facility failed to provide adequate supervision and failed to follow their fall policy by failing to develop and implement indivualized fall prevention interventions for one of three residents (R1) reviewed for falls on the sample list of three. This failure resulted in R1 sustaining a closed displaced fracture of the left femoral neck requiring surgical intervention. Findings Include: R1's clinical record documents: R1's medical diagnosis of displaced intertrochanteric fracture of left femur, Alzheimer's disease, dementia with behavior disturbances, anxiety, essential hypertension, unsteadiness on feet, reduced mobility, need for assistance with personal care, and history of falling. […]

  • Actual harm, isolatedF689Mar 16, 2023

    Based on observation, interview and record review the facility failed to ensure the resident received adequate supervision and assistive devices to prevent serious injury to the resident. This failure affected one (R2) of three residents (R1, R2 and R8) reviewed for accident prevention by not using proper transfer practices. This failure resulted in R2 sustaining a skin tear during transfer, which required sutures at the local hospital. Findings include: R2 is a [AGE] year-old female resident with diagnoses including Heart Failure, Dementia with Psychotic Disturbance and History of Falls. R2's BIMS (Brief Interview for Mental Status) score indicated R2 is not able to be interviewed. Minimum Data Set scores R2 at 3 (Extensive Assistance) with 2 (One-person physical assist) for transfer. […]

Read 27 findings in full →The most serious and the most recent: 27 of 86 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 28, 2026Complaint2 findings
  • Jul 8, 2026Complaint2 findings
  • May 2, 2026Complaint3 findings
  • Apr 2, 2026Complaint2 findings · 1 harm
  • Jul 25, 2025Standard7 findings
  • Feb 26, 2025Complaint1 finding
  • Feb 20, 2025Complaint3 findings
  • Jan 26, 2025Complaint1 finding · 1 harm
Show the 21 earlier surveys
  • Jun 14, 2024Standard10 findings · 1 harm
  • Aug 11, 2023Standard6 findings
  • Aug 2, 2023Complaint1 finding · 1 harm
  • Mar 16, 2023Complaint1 finding · 1 harm
  • Dec 21, 2022Complaint1 finding
  • Aug 31, 2022Complaint1 finding · 1 harm
  • May 13, 2022Standard8 findings
  • Apr 4, 2022Complaint2 findings · 1 harm
  • Feb 11, 2021Standard2 findings
  • Jun 1, 2020Infection control1 finding
  • Apr 17, 2020Infection control1 finding
  • Jun 7, 2019Standard5 findings
  • Aug 30, 2018Standard5 findings
  • Jul 28, 2017Standard7 findings
  • Sep 16, 2016Standard2 findings
  • Aug 13, 2015Standard3 findings
  • Jul 25, 2014Standard1 finding
  • Sep 18, 2013—5 findings
  • Aug 9, 2012—1 finding
  • Apr 4, 2012—1 finding · 1 harm
  • Jan 10, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction