Deficiency Index

Norway Center for Health & Rehabilitation, LLC

Norway, Maine · CCN 205097

9 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
26
Surveys
9
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file6/9

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
42
Ownership
For profit - Corporation
Chain
NATIONAL HEALTH CARE ASSOCIATES
County
Oxford · rural
Medicare-certified since
1993

CMS ratings

Overall
5
Health inspection
4
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Apr 24, 2025

564 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.314.14
Registered-nurse hours per resident day1.36—
Annual nurse turnover34.1%46.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD440.0%E550.0%F110.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 10 of the 26 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6771×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6841×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at Norway Center for Health & Rehabilitation, LLC, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF725Apr 24, 2025

    Based on record reviews, interviews, and the Payroll Based Journal Report (PPJ), the facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of residents for 1 of 4 quarters reviewed for weekend staffing (9/1/24 through 12/31/24). Findings: Review of Center for Medicare & Medicaid (CMS) PPJ Report revealed the facility triggered for low weekend staffing during the first quarter (10/1/24 through 12/31/24). During a review of first quarter weekend staffing with scheduler on 4/24/25 at 12:05 p.m., the scheduler confirmed the facility was not adequately staffed for 7 of 39 days reviewed. During a review of the daily staffing sheets with the Director of Nursing (DON) on 4/24/25 at 1:05 p.m., the above was confirmed. […]

  • No harm, potential for more than minimal, widespreadF880Apr 1, 2021

    Based on observations and interviews, the facility failed to follow Centers for Disease Control (CDC) recommendations for infection control practices regarding a dedicated space to monitor and care for residents with COVID-19. In addition, the facility failed to follow personal protective equipment (PPE) practices with COVID-19 exposure. This has the potential to affect all residents at the facility. (34 residents) Findings: 1. A review of Center for Disease Control (CDC) guidance Preparing for COVID-19 in Nursing homes, updated November 20, 2020, Core Practices: Identify Space in the facility that could be dedicated to care for residents with confirmed COVID-19. […]

  • No harm, potential for more than minimal, widespreadF882Apr 1, 2021

    Based on interviews, the facility failed to designate a qualified staff member to function as the Infection Preventionist, who is responsible for the facility's Infection Control Program since 10/2020, which has the potential to affect all residents in the facility. Finding: On 3/31/2021 at approximately 11:19 a.m., during an interview with the Director of Nursing (DON), the Assistant Director of Nursing (ADON), and Infection Control Nurse, the surveyor inquired who was responsible for the facilities infection control program. The ADON stated she was the facilities Infection Preventionist since December 2020 however; she has not completed a specialized infection control training for the Infection Preventionist role. […]

  • No harm, potential for more than minimal, widespreadF886Apr 1, 2021

    Based on record review and interviews, the facility failed to follow the Centers for Disease Control and Prevention (CDC) guidelines and the Center for Medicare and Medicaid Services (CMS) August 26, 2020 Quality, Survey and Certification Group (QSO)-20-38-Nursing Home (NH) for testing of staff with symptoms consistent with COVID-19. This has the potential to affect all residents at the facility. (34 residents) Findings: A review of the CDC Interim Guidance on Testing Healthcare Personnel (HCP) for [DIAGNOSES REDACTED]-CoV-2, updated 2/16/2021, stated under the section, Testing HCP with signs or symptoms consistent with COVID-19, recommends the following: HCP with signs or symptoms of COVID-19 should be prioritized for [DIAGNOSES REDACTED]-CoV-2 testing. […]

  • No harm, potential for more than minimal, patternF584Jul 22, 2026

    Based on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable environment on 2 of 2 wings (A wing and C wing) and the laundry room for 2 of 2 Environmental tours.(7/20/26 and 7/22/26) Findings:1. On 7/20/26 at 10:12 a.m., a surveyor and a Licensed Practical Nurse (LPN) observed in resident room [ROOM NUMBER] bathroom that the ceiling light had debris in it, the caulking around the base of the toilet was partially missing and dirty, and that there were two wash basins on the floor next to the toilet. At this time, the LPN confirmed the findings. 2. On 7/22/26 from 8:30 a.m. […]

Read 20 findings in full →The most serious and the most recent: 20 of 26 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 22, 2026Standard4 findings
  • Apr 24, 2025Standard and complaint6 findings
  • Feb 15, 2023Standard1 finding
  • Jun 10, 2021Standard3 findings
  • Apr 1, 2021Complaint3 findings
  • May 15, 2019Standard1 finding
  • Apr 4, 2018Standard4 findings
  • Oct 31, 2014Standard3 findings
Show the 1 earlier survey
  • May 12, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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