Deficiency Index

Norwalk Nursing and Rehabilitation Center

Norwalk, Iowa · CCN 165179

25 surveys since 2010, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
60
Surveys
25
Harm or worse
4
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file22/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
45
Ownership
For profit - Corporation
Chain
CAMPBELL STREET SERVICES
County
Warren
Medicare-certified since
1992

CMS ratings

Overall
3
Health inspection
4
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=19, floor 20).

Last survey on record

Dec 31, 2025

313 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover95.3%44.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD7100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 7 of the 60 citations on record.

In the surveyor’s words

From the most serious findings on record at Norwalk Nursing and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, isolatedF658Dec 31, 2025

    Based on clinical record review, staff interview, Nurse Practitioner (NP) interview and facility policy the facility failed to ensure insulin orders transcribed for staff awareness, failed to verify the order accuracy before signing, failed to administer insulin for diabetes management, Resident #5 (R#5). The facility reported a census of 42.The Minimum Data Set (MDS) quarterly assessment for R#5 dated 10/10/26 for R#5 revealed diagnosis of diabetes was coded as receiving insulin during last 7 days. The Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicated intact cognitive impairment. […]

  • No harm, potential for more than minimal, isolatedF689Apr 16, 2025

    Based on clinical record review, observation, and staff interview, the facility failed to ensure staff appropriately and safely transferred a resident for 2 of 5 residents observed during transfers (Resident #5 & #6). The facility reported a census of 40 residents. Findings include: 1. The Significant Change Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 had diagnoses of Parkinson's Disease, anxiety disorder, muscle weakness, and a history of falls. The MDS documented the resident had a Brief Interview for Mental Status score of 6, indicating severely impaired cognition. The MDS indicated the resident used a wheelchair, required substantial to maximum assistance for transfers and had dependence on staff for wheeling her in a wheelchair 50 feet and 150 feet. […]

  • No harm, potential for more than minimal, isolatedF550Dec 5, 2024

    Based on observations, clinical record review, facility policy review and staff interviews the facility failed to provide a dependent resident a dignified eating experience during a noon meal service for 1 of 3 residents reviewed (Resident #3). The facility reported a census of 42 residents. Findings include: The Minimum Data Set (MDS) of Resident #3, dated 11/27/24, identified a Brief Interview of Mental Status (BIMS) score of 2 which indicated severe cognitive impairment. The MDS coded the resident as dependent for eating. The Care Plan revised 11/13/24, included a Focus area to address [Name redacted] has a self-care deficit as evidenced by requires assistance with ADLs (activities of daily living), impaired balance during transitions requires assistance and/or walking. […]

  • No harm, potential for more than minimal, isolatedF578Dec 5, 2024

    Based on clinical record review, facility policy review and staff interviews the facility failed to ensure accurate code status for 1 of 16 resident reviewed for advanced directives (Resident #28). The facility reported a census of 42 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #28 medical diagnoses included Parkinson's disease, peripheral vascular disease and respiratory disease. The Brief Interview for Mental Status exam scored 15 out of 15 which indicated intact cognition. The MDS reflected resident elected hospice care. The Clinical Resident Profile in the electronic health record for Resident #28 indicated Code Status: (Advance Directives) FULL CODE. Special Instructions: [Name redacted] Hospice. […]

  • No harm, potential for more than minimal, isolatedF606Dec 5, 2024

    Based on personnel file reviews, staff interviews and facility policy review, the facility failed to assure all employees had a child abuse background check completed prior to working in the facility as a Certified Nursing Assistant (CNA) for 1 of 5 current employees sampled. The facility reported a census of 42 residents. Findings include: A review of the personnel file for Staff I, CNA revealed a hire date of 2/28/24. The file failed to contain an abuse registry check prior to hire date. Review of the background check titled Singe Contact License & Background Check (SING), completed on 2/27/24 at 11:02 AM, revealed Child Abuse results required initiating record check evaluation by contacting the Department of Human Services (DHS). […]

Read 24 findings in full →The most serious and the most recent: 24 of 60 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 31, 2025Standard1 finding
  • Apr 16, 2025Complaint1 finding
  • Dec 5, 2024Standard and complaint5 findings
  • Oct 11, 2022Standard and complaint5 findings
  • Mar 28, 2022Complaint1 finding
  • Jun 30, 2021Complaint1 finding
  • Mar 17, 2021Standard5 findings
  • Oct 30, 2019Complaint1 finding
Show the 17 earlier surveys
  • Jul 11, 2019Complaint1 finding
  • Apr 25, 2019Standard4 findings
  • Feb 8, 2018Standard2 findings
  • Nov 2, 2017Complaint1 finding
  • May 10, 2017Complaint1 finding
  • Dec 13, 2016Standard and complaint5 findings · 2 harm
  • Oct 12, 2016Complaint4 findings
  • Nov 19, 2015Standard3 findings
  • Mar 3, 2015Complaint3 findings
  • Oct 16, 2014Standard4 findings
  • Mar 20, 2014Complaint2 findings
  • Jul 25, 2013—1 finding
  • Aug 9, 2012—3 findings
  • Oct 7, 2011—1 finding · 1 harm
  • Jun 8, 2011—2 findings
  • May 19, 2011—1 finding
  • Oct 25, 2010—2 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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