North Point Healthcare & Wellness Centre LP

In the surveyor’s words

From the most serious findings on record at North Point Healthcare & Wellness Centre LP, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF726Feb 3, 2022

  Based on interview and record review, the facility failed to ensure nursing staff possessed appropriate competencies and skills sets to provide nursing and related services to assure resident safety for one of one Director of Staff Development (DSD) when the DSD did not have a process in place to verify the mandatory staff dementia (the loss of cognitive function)competency trainings and in-services of Registry staff (contracted staff). This failure had the potential to place resident who suffer from dementia care at risk when placed under the care of a registry staff who did not complete the required dementia competency training and in-services mandated by State and Federal regulations. […]

• No harm, potential for more than minimal, widespreadF812Feb 3, 2022

  Based on observation, interview, and record review, the facility failed to ensure the kitchen sanitation water bucket used to sanitize food preparation and distribution surface kitchen areas contained manufacturer's recommended concentration levels of quaternary ammonium (a group of chemicals used for killing bacteria, fungi, and viruses) for sanitization (to reduce the number of disease-causing pathogens). This failure had the potential to spread foodborne illness (disease or period of sickness caused by food contamination) to residents that were served meals from the kitchen. Findings: During a concurrent observation and interview, in the facility's kitchen on 2/1/22, at 10:35 a.m., Cook 2 was observed wiping the kitchen counter with a rag from a red water bucket. […]

• No harm, potential for more than minimal, widespreadF880Feb 3, 2022

  Based on observation, interview, and record review, the facility failed to maintain a safe environment with an effective infection prevention and control program to prevent the development and transmission of communicable (spreads from one person to another) disease and infections when: 1. One of two direct care staff Certified Nurse Assistant (CNA) 3 did not perform hand hygiene (techniques to clean the hands, including handwashing with plain and antimicrobial soaps and/or the use of alcohol-based hand rubs) after touching mask and before putting on Personal Protective Equipment (PPE). 2. […]

• No harm, potential for more than minimal, patternF880Mar 27, 2025

  Based on observation, interview, record review, and facility policy review, the facility failed to ensure gloves were changed between dirty and clean tasks for 2 (Resident #7 and Resident #76) of 2 sampled residents reviewed for pressure ulcer/injury. Findings included: A facility policy titled, Dressings- Application, revised 01/01/2012, indicated, Remove dressings and discard into plastic bag. The policy indicated, Remove and discard non-sterile disposable gloves in plastic bag at bedside. Wash hands before and after each procedure. […]

• No harm, potential for more than minimal, patternF908Jan 13, 2025

  Based on observation, interview, and record review, the facility failed to maintain essential equipment in a safe operating condition when one of three boiler system (a device that heats water) burner tray was full of dust, debris, and water deposits across burners used to heat water for resident's shower rooms and residents room sink faucets. This failure contributed for a non-functioning boiler system and scheduled residents' showers on 1/11/25 were not provided. Findings: During an interview on 1/13/25 at 1:10 PM with Resident 2, Resident 2 stated she did not get a shower on Saturday. The CNA run the water for 20 minutes, but it did not get warm enough for me to take my shower. Resident 2 stated the facility had not told her when she will get a shower. […]