Deficiency Index

NHC Healthcare, St Charles

Saint Charles, Missouri · CCN 265166

19 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
56
Surveys
19
Harm or worse
9
Immediate jeopardy
6
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
NATIONAL HEALTHCARE CORPORATION
County
St. Charles
Medicare-certified since
1982

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=15, floor 20).

Last survey on record

Jun 20, 2024

872 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.343.32
Registered-nurse hours per resident day0.69—
Annual nurse turnover59.0%57.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD225.0%E562.5%F—
No harm, potential for minimalA—B—C112.5%
CMS’s current file: 8 of the 56 citations on record.

In the surveyor’s words

From the most serious findings on record at NHC Healthcare, St Charles, in the surveyor’s own words.

  • Immediate jeopardy, patternF880Jul 11, 2022

    Based on observation, interview, and record review, the facility failed to use appropriate infection control procedures to prevent or reduce the risk of spreading the virus SARS-CoV-2, (a coronavirus discovered in 2019), which causes COVID-19 infection, when staff failed to separate two residents (Residents #1 and #2), who tested negative for COVID-19, from their roommates (Residents #3 and #4), who tested positive for COVID-19 infection. Facility staff also failed to ensure two residents (Residents #1 and #6), did not share a bathroom with resident (Resident #3) who had tested positive for COVID-19, and failed to document assessments for signs and symptoms of COVID-19 infection. The facility identified nine residents who tested positive for COVID-19. The facility census was 73. […]

  • Immediate jeopardy, isolatedF689Dec 9, 2021

    Based on observation, interview and record review, the facility failed to ensure staff used the appropriate transfer technique for one resident (Resident #8) who was assessed as requiring a hoyer lift (mechanical transfer device used for residents who cannot bear weight) for transfers and as directed by his/her plan of care of 11 residents sampled. Certified Nurse Aide (CNA) A transferred Resident #8 manually by himself/herself using the pivot method (the person bears at least some weight on one or both legs and spins to move their body from one surface to another) without using a gait belt (belt placed around the resident's waist and provides a handle to hold onto for those who require assistance during transfers, ambulation, or repositioning). […]

  • Immediate jeopardy, isolatedF600Oct 14, 2021

    Based on interview and record review, the facility failed to ensure three residents (Resident #1, #2, and #6) were free from abuse by Certified Nurse Aide (CNA) A. The facility failed to implement safeguards to prevent further abuse after residents reported sexual abuse. The facility census was 77. The Administrator was notified on 10/5/21 at 11:40 A.M. of the Immediate Jeopardy (IJ), which began on 9/6/20. The IJ was removed on 10/6/21, as confirmed by surveyor onsite verification. […]

  • Immediate jeopardy, isolatedF610Oct 14, 2021

    Based on interview and record review the facility failed to follow the facility policy and thoroughly investigate when three residents (Resident #1, #2 and #6) made allegations of sexual abuse against Certified Nurse Aide (CNA) A. The facility failed to implement safeguards to prevent further abuse after residents reported sexual abuse. The facility also failed to thoroughly investigate allegations of misappropriation of property for two residents (Resident #13 and Resident #14). The facility census was 77. The Administrator was notified on 10/5/21 at 11:40 A.M of the Immediate Jeopardy (IJ), which began on 9/6/20. The IJ was removed on 10/6/21, as confirmed by surveyor onsite verification. […]

  • Actual harm, isolatedF689Sep 22, 2022

    Based on interview and record review, the facility failed to properly transfer one resident (Resident #1), in a review of four sampled residents, in a hoyer lift (mechanical lift) per manufacturer's guidelines. Staff placed two loops from each strap of the hoyer lift sling onto the swivel lift bar hooks which was not in accordance with manufacturer's guidelines. The sling loops came off the bar during the transfer and the resident fell to the floor, resulting in T6 and L2 vertebrae fractures requiring surgical intervention. […]

Read 22 findings in full →The most serious and the most recent: 22 of 56 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 20, 2024Standard3 findings
  • Jan 19, 2024Complaint1 finding
  • Nov 10, 2022Standard3 findings
  • Sep 22, 2022Complaint1 finding · 1 harm
  • Jul 11, 2022Complaint1 finding · 1 harm
  • Dec 9, 2021Complaint1 finding · 1 harm
  • Oct 14, 2021Complaint5 findings · 2 harm
  • Oct 11, 2019Standard1 finding
Show the 11 earlier surveys
  • Aug 1, 2019Complaint3 findings · 1 harm
  • Dec 21, 2018Standard5 findings · 1 harm
  • May 16, 2018Complaint1 finding · 1 harm
  • Oct 19, 2017Standard4 findings
  • May 18, 2017Complaint1 finding · 1 harm
  • Nov 17, 2016Standard5 findings
  • Oct 22, 2015Standard4 findings
  • Nov 13, 2014Standard1 finding
  • Oct 31, 2013—6 findings
  • Jan 10, 2013—5 findings
  • Dec 7, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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