New Albany Health & Rehab Center

In the surveyor’s words

From the most serious findings on record at New Albany Health & Rehab Center, in the surveyor’s own words.

• Immediate jeopardy, isolatedF655May 6, 2024

  Based on staff interview, record review, and facility policy review, the facility failed to develop a baseline care plan to include the initial plan of care for delivery of services and to promote continuity of care and communication for facility staff for a newly admitted resident with a known history of eloping from home prior to admission for one (1) of three (3) care plans for residents who were at risk for elopement. Resident #1 Resident #1 left the facility unnoticed and unsupervised at an unknown time on 04/26/24 and was discovered by the local police department at a nearby business approximately 75 yards from the facility. This business notified the police at 5:38 PM and the resident was found by police at 6:01 PM and was returned to the facility. […]

• Immediate jeopardy, isolatedF689May 6, 2024

  Based on observation, staff and family interview, record review and facility policy review the facility failed to supervise and prevent the elopement of a resident who was identified at risk for elopement as evidenced by the resident leaving the facility unnoticed and unsupervised and walking 75 yards to a local business for one (1) of three (3) at risk residents reviewed for elopement. Resident #1 Resident #1 was admitted to the facility on [DATE] at 3:21 PM. Resident #1 left the facility unnoticed and unsupervised at an unknown time on 4/26/24 and was discovered by the local police department at a nearby business. This business notified the police at 5:38 PM and the resident was found by police at 6:01 PM and was returned to the facility. […]

• No harm, potential for more than minimal, widespreadF812Jun 10, 2026

  Based on observations, interview, and facility policy review, the facility failed to label and store food properly for one (1) of three (3) kitchen tours. Findings Include: Review of facility policy titled Food Storage with a revision date of 11/28/2017 revealed, Ready-to-eat foods shall be marked with a discard date at the time of opening or preparation. During the initial tour of the kitchen with the District Dietary Manager (DM) on 6/8/2026 at 10:10 AM, the walk-in freezer was observed to have open boxes of corndogs, chicken patties, and mixed vegetables exposed to the air. In the walk-in refrigerator, a gallon milk jug that was about one-fourth (1/4) full had no date indicating when it was opened. […]

• No harm, potential for more than minimal, patternF656Jun 10, 2026

  Based on observation, resident and staff interview, record review, and facility policy review, the facility failed to follow the resident's comprehensive care plan for grooming preferences for two (2) of (21) care plans reviewed. Resident #11 and Resident #65. Findings include: Record review of the facility policy titled Comprehensive Plan of Care, revised 2/17/25, revealed under, Policy: It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs and all services that are identified in the resident's comprehensive assessment and meet professional standards of quality. […]

• No harm, potential for more than minimal, patternF677Jun 10, 2026

  Based on observation, resident and staff interview, record review, and facility policy review, the facility failed to provide grooming assistance related to shaving unwanted facial hair for two (2) of (103) residents reviewed for activities of daily living (ADLS) during the initial tour. Residents #11 and #65 Findings Include: Review of the facility policy titled Activities of Daily Living revised 9/15/22 revealed under, Policy: . Care and services will be provided for the following activities of daily living: 1. Bathing, dressing, grooming, and oral care; Additionally revealed under, Policy Explanation and Compliance Guidelines: . 3. […]