Deficiency Index

Neighbors - Central Neighborhood (The)

Menomonie, Wisconsin · CCN 525433

15 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
50
Surveys
15
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file13/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
45
Ownership
Government - County
Chain
Independent
County
Dunn · rural
Medicare-certified since
1989

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=9, floor 20).

Last survey on record

Jun 19, 2025

508 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.304.41
Registered-nurse hours per resident day1.10—
Annual nurse turnover29.7%35.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD350.0%E116.7%F233.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 6 of the 50 citations on record.

In the surveyor’s words

From the most serious findings on record at Neighbors - Central Neighborhood (The), in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Jun 19, 2025

    Based on observation, interview and record review, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This had potential to affect all 25 residents (R). -The facility did not have an accurate and complete infection surveillance process in place for months of January 2025-May 2025, including Influenza A outbreak in February 2025. Findings include: Facility policy titled, Infection Surveillance, dated reviewed in 2012, states in part, .Data Collection and Recording: 4. For targeted surveillance follow these guidelines: a. […]

  • No harm, potential for more than minimal, widespreadF882Jun 19, 2025

    Based on interview, the facility failed to ensure the Infection Preventionist (IP) is trained in special education and training in infection prevention and control. This has the potential to affect all 25 residents. This is evidenced by: Surveyor did not find Director of Nursing (DON) B's training completed for Infection Control (IC). On 06/19/25 at 10:52 AM, Surveyor interviewed DON B and asked for Infection Control certification. DON B was confused by certification form to print and asked Surveyor to show DON B on DON B's computer which certification module Surveyor needed printed. Surveyor observed on DON B's computer that Post Assessment for training for infection control from the Center Disease Control (CDC) was not completed. […]

  • No harm, potential for more than minimal, widespreadF880May 23, 2022

    Based on observation, interview, and record review, the facility did not establish and maintain an infection prevention and control program designed to help prevent the development and transmission of disease and infection, such as COVID-19, which had the potential to affect all 19 residents of the facility. The facility did not ensure staff wore appropriate Personal Protective Equipment (PPE)/eye protection in resident care areas when the community transmission for COVID-19 was high. […]

  • No harm, potential for more than minimal, patternF883Jun 19, 2025

    Based on interview, medical record review and facility document review, the facility did not have a comprehensive system for ensuring residents received pneumococcal immunizations, for 4 of 5 sampled residents, (R). (R20, R10, R18 and R13) This is evidenced by: The CDC Pneumococcal Vaccine Timing for Adults reads, in part: Administer 1 dose of PCV13 at least 1 year after the most recent pneumococcal vaccine dose. Administer a second dose of PPSV23 at least 8 weeks after PCV13 and at least 5 years after the previous dose of PPSV23 . Facility policy titled, Pneumococcal Vaccine, dated reviewed 06/16/23, states in part, .Facility will provide an infection control environment that supports a decrease in the likelihood of pneumococcal illness with our residents. Procedure: 2. […]

  • No harm, potential for more than minimal, isolatedF686Jun 19, 2025

    Based on observations, interviews and record reviews, the facility did not ensure 1 of 2 residents (R174) reviewed for at risk of Pressure Injury (PI) development received the necessary treatment and services to prevent new pressure injuries from developing. - R174 is moderate risk for the development of PIs and developed a stage 2 PI after admission into facility. This is evidenced by: Example 1 According to the National Pressure Injury Advisory Panel (NPIAP) 2019, page 115, . Repositioning and mobilizing individuals is an important component in the prevention of pressure injuries. The underlying cause and formation of pressure injuries is multifaceted; however, by definition, pressure injuries cannot form without loading, or pressure, on tissue. […]

Read 20 findings in full →The most serious and the most recent: 20 of 50 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 19, 2025Standard5 findings
  • Mar 27, 2024Standard1 finding
  • May 23, 2022Complaint1 finding
  • Nov 11, 2021Standard2 findings
  • Nov 6, 2019Standard3 findings
  • Dec 20, 2018Standard3 findings
  • Oct 5, 2017Standard1 finding
  • Oct 10, 2016Standard3 findings
Show the 7 earlier surveys
  • Oct 14, 2015Standard4 findings
  • Oct 15, 2014Standard1 finding
  • Oct 31, 2013—11 findings
  • May 2, 2013—1 finding
  • Oct 3, 2012—9 findings
  • Jul 27, 2011—2 findings
  • Jan 4, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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