MS Care Center of Raleigh

In the surveyor’s words

From the most serious findings on record at MS Care Center of Raleigh, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Feb 13, 2025

  Based on observation, interviews, record review, and facility policy review, the facility failed to label and date prepared foods in the refrigerator and freezer and failed to prevent the possible spread of infection when a kitchen staff member failed to wear a beard guard while preparing plates for the dining hall for one (1) of four (4) days of kitchen observation. Findings include: A review of the facility's Food Storage Labeling policy, revised 8/24, revealed, .Procedure .2. All food items that are not in their original container must be labeled with the common name of the food and the use by date. 3. Foods that are prepared and stored for later service must be labeled and dated . A review of the facility's Employee Work Practices policy, revised 10/17, revealed, .Procedure .2. […]

• No harm, potential for more than minimal, isolatedF550Jun 25, 2026

  Based on observation, interview, record review, and facility policy review, the facility failed to ensure a resident's right to be treated with dignity and respect by failing to protect a resident from unnecessary exposure when the resident was observed exposed in the shower room and visible from the hallway for one (1) of (19) sampled residents. Resident # 19. Findings Include:A review of the facility's Privacy Policy, undated, revealed, It is the policy of this facility that .all staff will observe the resident's right of privacy.By providing privacy to the resident for all treatments and/or care rendered 1. […]

• No harm, potential for more than minimal, isolatedF921Sep 12, 2024

  Based on observation, staff interview, and facility policy review, the facility failed to provide a safe, functional, sanitary, and comfortable environment as evidenced by resident rooms with excessive rust on the ceiling grids for two (2) of nine (9) resident rooms observed on the North Hall. rooms [ROOM NUMBERS] Findings Included: A review of the facility's policy, revised 9/2022, revealed, It is the policy of this facility to provide services based on the following regulation .Safe/Functional/Sanitary/Comfortable Environment .The facility will provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public . […]

• No harm, potential for more than minimal, isolatedF583Aug 3, 2023

  Based on observation, interview, and facility policy review, the facility failed to ensure a resident's privacy as evidenced by posting of clinical care signage on the resident's wall for one two (2) of 20 sampled residents. Resident #32 and Resident #10. Findings Include: Review of the facility's policy, Personal Privacy/Confidentiality of Record, undated, revealed the document did not address clinical care signage in resident rooms. Resident #32 On 08/01/23 at 10:40 AM, an observation revealed there were signs posted on the resident's wall over the bed as follows: 1. When resident is in the bed ensure bed is in its lowest position with fall mat beside bed before exiting. 2. Nectar thickened liquids. 3. 201B Meal Instructions 1. Assist with all meals, 2. Slow rate, 3. […]