Mountains Community Hosp DP/SNF
Lake Arrowhead, California · CCN 555467
14 surveys since 2011. The first finding at harm level was recorded in 2015.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 51
- Surveys
- 14
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 19
- Ownership
- Government - Hospital district
- Chain
- Independent
- County
- San Bernardino
- Medicare-certified since
- 1991
CMS ratings
- Overall
- 4
- Health inspection
- 5
- Staffing
- 1
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=11, floor 20).
Last survey on record
Jul 30, 2026
102 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 7.12 | 6.57 |
| Registered-nurse hours per resident day | 1.22 | — |
| Annual nurse turnover | 37.5% | 37.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D872.7% | E— | F327.3% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6412×
Ensure each resident receives an accurate assessment.
- F8802×
Provide and implement an infection prevention and control program.
- F6371×
Assess the resident when there is a significant change in condition
- F6401×
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- F6561×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
In the surveyor’s words
From the most serious findings on record at Mountains Community Hosp DP/SNF, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF880Jun 5, 2025
Based on observation, interview, and record review, the facility failed to follow infection control guidelines for a universe of 19 residents when expired medical supplies were found in procedure cart and medical supply room and were readily available for use. This failure had the potential to cause unsafe care provided to the facility's 19 residents with beyond the use date (expired) supplies, which could potentially cause infection, injuries, and/ or death. Findings: During a concurrent observation and interview on [DATE], at 6:10 AM, in the facility's treatment cart and medical supply room, with the Director of Staff Development (DSD) and Licensed Vocational Nurse (LVN 2). The medical supplies were observed as follows: 1. […]
- No harm, potential for more than minimal, widespreadF812Apr 20, 2023
Based on observations, interviews, and record reviews, the facility failed to maintain professional standards for food safety when: 1.The ice machine was found to have black build up. 2.The dishwashing machine was not sanitizing. 3.There was no air gap (a separation between the water supply and potentially contaminated water in a sink or other plumbing fixture) found at the food preparation sink. The facility's failures to ensure a safe and sanitary kitchen resulted in the increased risk of resident harm from food-borne illness (food poisoning that can cause nausea, vomiting, and diarrhea) to a population of 18 immuno-compromised (decreased ability to fight off infections and diseases) residents who received food from the kitchen. […]
- No harm, potential for more than minimal, widespreadF814Apr 20, 2023
Based on observations, interviews, and record reviews, the facility failed to properly close the dumpster (large outdoor trash container) lids when two of eight dumpsters were found with trash bags exceeding the fill line of the dumpster. This failure had the potential to attract vermin (pest or animals that spread diseases) in the facility that cares for 18 medically compromised residents. Findings: During a concurrent observation and interview with the Registered Dietician/ Dietary Supervisor (RD/ DS), on April 17, 2023, at 12:04 PM, the outdoor garbage storage area had two dumpsters with trash bags exceeding the fill line of the dumpster, with the lids not fully closed. […]
- No harm, potential for more than minimal, isolatedF657Jul 30, 2026
Based on interview and record review, the facility failed to ensure residents' comprehensive care plan (person centered, individualized roadmap used to outline specific care interventions for a nursing home resident) was updated to address psychotropic (chemical that affects how the brain works, changing a person mood) medications for one of two sampled residents (Resident 13) .This failure had the potential to result in inconsistent implementation of care, missed monitoring for effectiveness, adverse side effects (harmful, unintended reactions to medications), lapses on non-pharmacological interventions (evidence-based non-drug methods used to prevent or manage symptoms), and individualized approaches to care. […]
- No harm, potential for more than minimal, isolatedF637Jun 5, 2025
Based on observation, interview, and record review, the facility failed to ensure the Resident Assessment Instrument/Minimum Data Set (RAI/MDS-a facility assessment and care planning process used by nursing home staff as required by the Centers of Medicare and Medicaid Services [CMS]) for a change of condition was completed within 14 days as stated within their policy and procedures (P&P) and in accordance with the federal submission timeframes for one of eight sampled residents (Resident 6) when Resident 6's condition was changed from having clear speech and no impairment with movements to unable to lift right arm, speech was very weak and was having difficulty making a sentence. […]
Read 21 findings in full →The most serious and the most recent: 21 of 51 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 30, 2026Standard1 finding
- Jun 5, 2025Standard5 findings
- Apr 20, 2023Standard5 findings
- Oct 25, 2019Standard5 findings
- Oct 25, 2018Standard2 findings
- Oct 11, 2017Standard2 findings
- Oct 13, 2016Standard2 findings
- Nov 20, 2015Standard7 findings
Show the 6 earlier surveys
- Jul 23, 2015Complaint1 finding · 1 harm
- Dec 19, 2014Standard1 finding
- Feb 27, 2014Standard8 findings
- Mar 21, 2013—2 findings
- Apr 12, 2012—8 findings
- May 16, 2011—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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