Mount Airy Nursing and Rehab Center

In the surveyor’s words

From the most serious findings on record at Mount Airy Nursing and Rehab Center, in the surveyor’s own words.

• Actual harm, isolatedF689May 2, 2023

  Based on reviews of the resident's medical record and administrative records, and resident and staff interviews, it was determined that the facility staff failed to ensure a mechanical lift sling was properly positioned under a totally dependent Resident (#11) before initiating the transfer. This failure led to Resident (#11) sliding through the front of the lift sling onto the floor. This failure led to Resident (#11) being sent to the emergency room and being diagnosed with a fractured pelvis. This resulted in harm to Resident #11. This was evident for 1 (Resident #11) of 2 residents reviewed for accidents during an annual Long Term Care Survey Process. […]

• No harm, potential for more than minimal, widespreadF576May 2, 2023

  Based on resident and staff interviews it was determined that the facility did not ensure that residents received mail on the weekend. This has the potential to affect all residents. The findings include. On 4/24/23 at 10:15 AM, an interview was conducted with a select sample of resident council members for the B-building and the activities director. The resident council members were asked if mail is delivered on Saturdays. The B-building resident council president responded No. The activities director (staff #7) was asked who gives out the mail on Saturdays, she responded that she did not know. An interview was conducted with the NHA administrator on 4/26/23 at 9 AM. She was asked who distributes mail to the residents. […]

• No harm, potential for more than minimal, widespreadF585May 2, 2023

  Based on review of facility records and interview with staff it was determined the facility failed to establish and implement a grievance policy to ensure resolution of all grievances and evidence demonstrating that the result of all grievances were maintained for no less than 3 years. This was evident during review of 1 (#MD00186812) of 8 complaints reviewed during the survey and had the potential to affect all residents in the facility. The findings include: Complaint #MD00186812 was reviewed on 5/1/23 at 1:02 PM. […]

• No harm, potential for more than minimal, patternF600May 22, 2026

  Based on record reviews and interviews, it was determined that the facility failed to ensure that residents remained free from sexual, physical, and verbal abuse, as well as intimidation by facility staff. This was evident for 3 (Residents #4, #1, and #5) of 4 residents reviewed for allegations of abuse related to facility reported incidents (FRIs #2987931, #2789533, and #3012852).The findings include:1). On 5/21/26 at 1:40 PM, the surveyor conducted a review of the facility-reported incident (FRI #2987931), which indicated that on 4/17/26, Resident #4 reported to Nurse #21 that another resident, Resident #6, had touched [them] in [their] private areas. […]

• No harm, potential for more than minimal, patternF610May 22, 2026

  Based on record reviews and interviews, it was determined that the facility failed to complete the required follow-through after a substantiated allegation of abuse involving a credentialed Geriatric Nursing Assistant and failed to thoroughly investigate allegations of physical and sexual abuse. This was evident for 3 of 4 residents (Resident #5, Resident #1, and Resident #4) reviewed for allegations of abuse related to facility reported incidents (FRI #2789533, #2987931, and #3012852).The findings include: 1). Resident #5 was admitted to the facility with diagnoses including, but not limited to, congestive heart failure, type 2 diabetes mellitus, chronic kidney disease, generalized anxiety disorder, moderate intellectual disability, and peripheral vascular disease. […]