Deficiency Index

Monroe Community Hospital

Rochester, New York · CCN 335197

30 surveys since 2011, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
83
Surveys
30
Harm or worse
9
Immediate jeopardy
6
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file24/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
566
Ownership
Government - County
Chain
Independent
County
Monroe
Medicare-certified since
1967

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 22 government-run facilities with 128 or more beds in New York.

Last survey on record

Oct 24, 2025

381 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.894.26
Registered-nurse hours per resident day0.48—
Annual nurse turnover45.3%33.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$94,936 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ327.3%K—L—
Actual harmG19.1%H—I—
No harm, potential for more than minimalD654.5%E19.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 11 of the 83 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Monroe Community Hospital, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF684Oct 24, 2025

    Based on interviews and record review conducted during an Abbreviated Survey (Incident ID: 2640065) from 10/15/2025 to 10/24/2025, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for one (1) (Resident #1) of three (3) residents reviewed. Specifically, Resident #1 had no documented bowel movement from 09/24/2025 through 10/03/2025 and there was no documented evidence any as needed medications for constipation were administered. […]

  • Immediate jeopardy, isolatedF686Oct 24, 2025

    Based on interviews and record review conducted during an Abbreviated Survey (Incident ID: 2640065) from 10/15/2025 to 10/24/2025, the facility failed to ensure a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for one (1) of three (3) residents (Resident #1) reviewed. Specifically, the facility failed to assess, treat and prevent deterioration of Resident #1's sacral pressure ulcer from 08/30/2025 through 09/22/2025 which resulted in severe pain to the wound and the wound required sharp debridement during a hospitalization. […]

  • Immediate jeopardy, isolatedF689Jul 15, 2021

    Based on observations, interviews and record review conducted during a Recertification Survey and complaint investigation (NY 844), completed on 7/15/21, the facility failed to ensure the environment remained as free of accident hazards as possible and that each resident received adequate supervision to prevent accidents for one of two residents reviewed. Specifically, Resident #243 was assessed for safe smoking on 11/30/20, 3/8/21 and again 5/28/21 and determined to be unsafe to smoke unattended. On 4/23/21 Resident #243 went outside unsupervised, obtained cigarettes from another resident, asked another resident to help light the cigarette and Resident #243's hair caught on fire. The fire was put out by another resident and Resident #243 sustained a partial thickness burn to the forehead. […]

  • Actual harm, isolatedF686Sep 12, 2025

    Based on observations, interviews and record review conducted during an Abbreviated Survey (Complaint #: NY00368800/Intake ID: 466508) from 08/26/2025 to 09/12/2025, the facility failed to ensure residents received the necessary care, treatment, and services, consistent with professional standards of practice, to promote healing and prevent new pressure ulcers from developing for one (1) of three (3) residents (Resident #8) reviewed. Specifically, the facility failed to ensure Resident #8's specialty mattress was in place from 01/04/2025 to 01/10/2025, and the resident was later found to have a stage two (2) (partial-thickness skin loss) and stage three (3) (full-thickness skin loss) pressure ulcer to their buttocks. […]

  • No harm, potential for more than minimal, patternF655Dec 20, 2024

    Based on interviews and record review conducted during the Recertification Survey from 12/16/2024 to 12/20/2024, for 11 (Residents #24, #35, #136, #158, #246, #257, #357, #374, #375, # 378, #380) of 11 residents reviewed, the facility did not ensure that the baseline care plan (care plan developed within 48 hours of admission that includes the minimum healthcare information necessary to properly care of the immediate needs of the resident) was completed within the required time frame and that a summary of the baseline care plan was provided to the resident and/or their representative. Specifically, for Residents #35, #136, and #257, the facility could not provide evidence that a baseline care plan was developed within 48 hours of the residents' admission. […]

Read 25 findings in full →The most serious and the most recent: 25 of 83 on record.

Every survey on record

FindingsAt actual harm or above

  • Oct 24, 2025Complaint2 findings · 2 harm
  • Sep 12, 2025Complaint1 finding · 1 harm
  • Dec 20, 2024Standard3 findings
  • Sep 18, 2023Complaint1 finding
  • May 1, 2023Standard2 findings
  • Aug 12, 2022Complaint3 findings
  • Sep 28, 2021Complaint1 finding
  • Jul 15, 2021Standard and complaint2 findings · 1 harm
Show the 22 earlier surveys
  • Mar 19, 2021Complaint5 findings
  • Sep 22, 2020Complaint3 findings
  • Nov 6, 2019Complaint1 finding
  • Oct 22, 2019Standard5 findings
  • May 25, 2019Complaint1 finding
  • Aug 8, 2018Complaint2 findings
  • Aug 2, 2018Complaint1 finding
  • May 4, 2018Standard6 findings
  • Jan 26, 2018Complaint1 finding · 1 harm
  • Feb 7, 2017Standard8 findings
  • Feb 11, 2016Complaint1 finding
  • Dec 16, 2015Standard7 findings
  • Jul 21, 2015Complaint1 finding
  • Apr 29, 2015Complaint1 finding
  • Jan 30, 2015Standard6 findings
  • Jul 25, 2014Complaint2 findings
  • May 5, 2014Complaint1 finding
  • Mar 29, 2013—7 findings · 4 harm
  • Jul 2, 2012—1 finding
  • Feb 29, 2012—2 findings
  • Aug 2, 2011—2 findings
  • Jan 21, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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