Miller's Merry Manor

In the surveyor’s words

From the most serious findings on record at Miller's Merry Manor, in the surveyor’s own words.

• Actual harm, isolatedF689Jun 3, 2025

  Based on observation, interview, and record review, the facility failed to provide adequate supervision for a cognitively impaired resident to prevent repeated falls for 1 of 3 residents reviewed for accidents. This deficiency resulted in Resident D sustaining multiple fractures to the vertebrae, ribs, and pelvis. Finding includes: During an observation, on 6/2/25 at 9:49 a.m., Resident D lay on his back in his low bed with his eyes closed in his darkened room. A visitor sat in a chair in his room. Resident D's clinical record was reviewed on 6/2/25 at 10:54 a.m. […]

• Actual harm, isolatedF689Jan 10, 2022

  Based on observation, interview, and record review, the facility failed to provide adequate supervision to prevent falls for 1 of 4 residents reviewed for falls (Resident 34). This deficient practice resulted in multiple falls hitting her head and the resident sustaining a left wrist fracture. Findings include: On 1/4/22 at 9:58 a.m. Resident 34 was propelling herself in her wheelchair, her left arm was wrapped in an ace bandage and in a shoulder sling. On 1/5/22 at 1:25 p.m., she was propelling herself in her wheelchair near the nurses station, her left arm was in a black cast and she was not wearing a sling. […]

• No harm, potential for more than minimal, widespreadF812Nov 7, 2024

  Based on observation, interview, and record review, the facility failed to ensure food was served under sanitary methods regarding food handling, hand washing, and glove use. This deficient practice had the potential to impact 73 of 73 residents who received meals in the facility. Findings include: 1. A completed Roster Matrix form, provided by the facility on 10/30/24 following the entrance conference, indicated the facility had no residents who received nutrition by any alternate means other than oral eating. During a lunch meal service observation on 11/4/23 from 11:40 a.m. to 12:03 p.m., the following concerns regarding sanitary food preparation and distribution were made: Cook 5 wore gloves. […]

• No harm, potential for more than minimal, widespreadF812May 9, 2024

  Based on observation, interview, and record review, the facility failed to ensure food was stored in a sanitary manner regarding dating and labeling foods, and failed to ensure the kitchen and equipment was maintained in a sanitary manner. This deficient practice had the potential to impact 66 residents who received meals prepared in the kitchen of 67 in the facility. Findings include: During a kitchen tour, accompanied by Dietary Aide 8, on 5/9/24 at 8:56 a.m., the following was observed: a. […]

• No harm, potential for more than minimal, patternF680Jan 6, 2026

  Based on record review, staff interview, and facility policy review, the facility failed to ensure the Activities Program was directed by a qualified professional who met required training and certification standards prior to assuming the role of Activities Director. This failure had the potential to affect 69 of 69 residents who relied on the activities program to meet their psychosocial, emotional, and social needs. Findings include:During a review of employee records on 12/31/25 at 8:40 a.m., records indicated the Activities Director (AD) lacked the required training and/or certification for the position. […]